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Furniture World Reviews

4.7 Rating 619 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,523
 Metrics Info
4.7
Based on 619 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

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Anonymous
Verified Reviewer
“Recently purchased new furniture here, kept well informed re delivery, didn’t take ages either. Slight issue with one product but excellent customer service resolved it in 5 minutes. Really pleased with everything.”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Anonymous
Verified Buyer
“Order dealt with promptly.”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Mr Justin C
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Mr Keith T
Verified Buyer
“I found no problems with this company”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Anonymous
Verified Buyer
“Great service and delivery. Love our purchase. Great quality. Thanks”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Anonymous
Verified Buyer
“Delivery was quick, and driver called me 1 hour before delivery so I didn't have to wait in all afternoon.”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Daniel N
Verified Buyer
“Service, as good as you would expect. Thanks”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Mrs Elizabeth F
Verified Buyer
“Good communication via e mail as to status of order”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Mrs Mandy D
Verified Buyer
“When I placed the order I was advised 9 weeks delivery as the item was hand made, I was delighted when it arrived sooner at just over 5 weeks”
Furniture World 5 star review on 17th May 2024
Helpful Report
Posted 11 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 11 months ago
Mrs Flynn F
Verified Buyer
“Delivery was on time and very well packaged”
Helpful Report
Posted 11 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 11 months ago
Anonymous
Verified Buyer
“Very smooth ordering, furniture actually arrived earlier than suggested initially, I was kept aware of delivery status, totally fine!”
Helpful Report
Posted 11 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 11 months ago
Mr Kevin R
Verified Buyer
“Recommended”
Helpful Report
Posted 11 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 11 months ago
Mrs Anna B
Verified Buyer
“Excellent service from Furniture World! Regularly keep you updated on deliveries as well as helping with your delivery dates. I'm very pleased with them.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Elaine S
Verified Buyer
“Fabulous product. Excellent service”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Elaine D
Verified Buyer
“Great service. Was kept up to date regularly regarding delivery. Actually arrived earlier in the day but this was not a problem for us.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Dennis H
Verified Buyer
“The item was a good price. It was delivered in expected timescale. Furniture word kept me informed of the delivery. Their delivery agent phone me to confirm where to leave the item as I was not at home. Excellent service.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Margaret M
Verified Buyer
“Really good service all round. I wasn’t in when delivery was attempted first time. It was delivered promptly the next day. I am highly recommend this company.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr James E
Verified Buyer
“Excellent service from Furniture World. My two tables arrived as stated and securely packaged and look fabulous.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Delia R
Verified Buyer
“Great service from placing order to prompt delivery. Very pleased with quality and price of furniture.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Pamela P
Verified Buyer
“Arrived very quickly. Good quality. Cannot fault.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Furniture World is rated 4.7 based on 619 reviews
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