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Furniture World Reviews

4.7 Rating 580 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,478
 Metrics Info
4.7
Based on 580 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Furniture World 5 star review on 23rd November 2024
Patricia A
Furniture World 5 star review on 22nd October 2024
Mrs Laura M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 29th May 2024
Mrs Veronica M
359
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Kevin R
Verified Buyer
“Recommended”
Helpful Report
Posted 8 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 8 months ago
Mrs Anna B
Verified Buyer
“Excellent service from Furniture World! Regularly keep you updated on deliveries as well as helping with your delivery dates. I'm very pleased with them.”
Helpful Report
Posted 8 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 8 months ago
Anonymous
Verified Buyer
“Good service quick replies to emails Delivery men had outstanding customer service, very helpful with a smile!”
Furniture World 4 star review on 11th April 2024
Helpful Report
Posted 8 months ago
Mrs Elaine S
Verified Buyer
“Fabulous product. Excellent service”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mrs Elaine D
Verified Buyer
“Great service. Was kept up to date regularly regarding delivery. Actually arrived earlier in the day but this was not a problem for us.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mr Dennis H
Verified Buyer
“The item was a good price. It was delivered in expected timescale. Furniture word kept me informed of the delivery. Their delivery agent phone me to confirm where to leave the item as I was not at home. Excellent service.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Anonymous
Verified Buyer
“The original delivery estimate went from 2 weeks to over 9 weeks by the time of delivery. In my case my wife is heavily pregnant so this was not good at all. The delivery guys themselves did a great job and took it right upstairs with a heavy mattress on awkward stairs”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mrs Margaret M
Verified Buyer
“Really good service all round. I wasn’t in when delivery was attempted first time. It was delivered promptly the next day. I am highly recommend this company.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mr James E
Verified Buyer
“Excellent service from Furniture World. My two tables arrived as stated and securely packaged and look fabulous.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mrs Delia R
Verified Buyer
“Great service from placing order to prompt delivery. Very pleased with quality and price of furniture.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Pamela P
Verified Buyer
“Arrived very quickly. Good quality. Cannot fault.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Miss Lynn A
Verified Buyer
“Absolutely thrilled with it - it’s very solid and just what I needed to tidy up my office and get things of the floor and a great price too”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mrs ROSALINDE D
Verified Buyer
“Received in perfect time, packaged very well, assembled with ease, great communication. Looks great.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mrs Emma B
Verified Buyer
“Website very informative and works well. Site easy to use. Communication was very good. Delivery great and arrived quicker than expected. Would recommend. Thank you.”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Anonymous
Verified Buyer
“excellent prompt proffessional service throught the purchase and up to and including delivery”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Mrs Lesley B
Verified Buyer
“Nice sturdy sideboard. Well made and looks lovely”
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 9 months ago
Anonymous
Verified Buyer
“Really good company I called them with a query regarding the furniture I wanted to order and the advice received was great. I was aware of what was happening with my order at all stages. I would use this company again and would recommend it.”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Mrs Mary B
Verified Buyer
“Lovely table very quick service”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Ian B
Verified Buyer
“Easy to use website, excellent communications.”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
MR James J
Verified Buyer
“We needed a smaller table and chairs for our kitchen and Furniture World had exactly what we wanted. We were originally given a 3 month lead time for delivery but that was brought forward by 6 weeks, a brilliant bonus.”
Helpful Report
Posted 10 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 10 months ago
Furniture World is rated 4.7 based on 580 reviews
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