Name: Furniture World
Rating: 4.67

“Great service from placing order to prompt delivery. Very pleased with quality and price of furniture.”

Posted 7 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 7 months ago

“Arrived very quickly. Good quality. Cannot fault.”

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Posted 7 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 7 months ago

“Absolutely thrilled with it - it’s very solid and just what I needed to tidy up my office and get things of the floor and a great price too”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Received in perfect time, packaged very well, assembled with ease, great communication. Looks great.”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Website very informative and works well. Site easy to use. Communication was very good. Delivery great and arrived quicker than expected. Would recommend. Thank you.”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“excellent prompt proffessional service throught the purchase and up to and including delivery”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Nice sturdy sideboard. Well made and looks lovely”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Really good company I called them with a query regarding the furniture I wanted to order and the advice received was great. I was aware of what was happening with my order at all stages. I would use this company again and would recommend it.”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Lovely table very quick service”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Easy to use website, excellent communications.”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“We needed a smaller table and chairs for our kitchen and Furniture World had exactly what we wanted. We were originally given a 3 month lead time for delivery but that was brought forward by 6 weeks, a brilliant bonus.”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Absolutely beautiful sideboard and lamp table, competitively prices compared to other shops. Delivery was quick and on time. Highly recommend.”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Very pleasant to deal with when I had to make contact by phone. The delivery was on time and I was kept updated when it would arrive the delivery team were polite and efficient”

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Posted 8 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 8 months ago

“Would recommend”

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Posted 9 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 9 months ago

“The customer service was terrible. I phoned to ask why I hadn’t receive my delivery. The customer service rep was rude and hung up the phone when I asked for a delivery fee refund. I called back to speak to a manager who was equally rude and said his colleague had hung up because I ‘keep calling’ - that was the first and only time I had called. Really annoying when companies think it’s ok to take your money but not offer a service in return.”

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Posted 9 months ago

“Brilliant service, competitive prices and fast shipping. Would use again”

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Posted 9 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 9 months ago

“2 sideboards delivered badly damaged. Company refused £50 compensation to go towards repair and could not supply a perfect replacement. Would not use again.”

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Posted 9 months ago

Hello Pepita I’m sorry that you are unhappy with the customer service you received recently , I have read our correspondence and can see that you were offered a brand-new replacement sideboard or if you preferred we were able to collect the item for a full refund . Both of which you declined and instead preferred to take the allowance offered to keep the item , if you have changed your mind and would like the item uplifted then please do contact our online sales team . Kind regards

Posted 9 months ago

“Excellent and friendly salesman Kevin. He was very informative and took time with me. I didn't feel pressured and made my own choice and he made me feel confident and everything will be taken care off.”

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Posted 9 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 9 months ago

“Our lovely sofa arrived earlier than we originally expected which was great. Everything went smoothly from the ordering to the delivery. We are very happy with the service we received.”

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Posted 9 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 9 months ago

“Absolutely delighted ordered one day delivered the next , exceptionally good contact re delivery time important when you're working. A lovely piece of furniture and very well packaged .10 out 10”

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Posted 9 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Furniture World Reviews