Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 650 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 27th May 2025

Mr Martin H

Furniture World 5 star review on 23rd May 2025

Sue L

Furniture World 5 star review on 17th May 2025

Kym H

371

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery time ordered Wednesday delivered Friday,only no call to say it was coming.”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to give us this review. We are glad that you are happy with our fast delivery times. I will pass your feedback onto the team. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“I ordered a nest of tables which arrived less than 48hrs, they are just what I was looking for, they are good quality and value. 5⭐️ Service......”

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Posted 5 years ago

Hi Pete, We are delighted that you are happy with your nest of tables and the service you received. Thank you for taking the time to give us this great review and we hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Great service Quick delivery So pleased that I have ordered more items from company”

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Posted 5 years ago

Hi Rachel, Thank you for another great review. We are delighted that you are a returning customer and thank you for returning. We hope to hear from you again soon. Thanks, Ethan

Posted 5 years ago

“Have bought several items from the Nebraska range, the latest being Nebraska mini sideboard which arrived the next day !! Very pleased with it and the ordering service.”

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Posted 5 years ago

Hi Anne, Thank you for taking the time to give us this positive review. We are thrilled that you are pleased with your latest purchase and that you are continuing to buy with us! We hope to hear from you again soon! Thanks, Ethan

Posted 5 years ago

“Very pleased. It came within two working days and was packed very securely.”

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Posted 5 years ago

Hi Peter, Thank you for reviewing our service, we are always glad to get customer feedback. Thanks, Dave

Posted 5 years ago

“Brilliant customer service. Console table looks really nice in my hallway,minimal assembly required and very straight forward.”

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Posted 5 years ago

Hi Maureen, Thank you for the very positive feedback of our service, we are always happy to hear from our customers. Thanks, Dave

Posted 5 years ago

“The sideboard I ordered was beautiful and well made but sadly did not go with my existing furniture. Saffi was amazing in arranging a return and a refund hit my account the next day. Brilliant company to deal with and I shall be looking to them for future furniture orders.”

Helpful Report

Posted 5 years ago

Hi Lesley, Thank you for leaving such a fantastic review, we always appreciate hearing what our customers think. Thanks, Dave

Posted 5 years ago

“Excellent service and quick from placing order to delivery.”

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Posted 5 years ago

Hi Graham, We are pleased you had such a positive service experience, thank you for taking the time to leave us a review. Thanks, Dave

Posted 5 years ago

“Very please with the furniture and the service”

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Posted 5 years ago

Hi Julia, Thank you for the positive review, we are glad you like your new furniture. Thanks, Dave

Posted 5 years ago

“Easy to order. Kept informed of dispatch and delivery along the way”

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Posted 5 years ago

Hi Sarah, Thank you for reviewing our service, we are glad you had such a positive experience. Thanks, Dave

Posted 5 years ago

“Very efficient service and furniture was delivered on time. Not sure though why I was charged £40 delivery when the website stated that UK mainland delivery was free. Despite this, the furniture was still very good value for money.”

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Posted 5 years ago

Hi Irene, We are glad you had such a positive experience, I have had a look at the order and the reason it was £40 was the location. For certain areas of Scotland and Off mainland UK we have to charge a little bit more to cover the distance travelled. Thanks, Dave

Posted 5 years ago

Hi Irene, Thank you for the 5star review, it is appreciated. Thanks, Dave

Posted 5 years ago

“Lovely helpful staff, excellent furniture, happy customer 😁”

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Posted 5 years ago

Hi Sarah, Thank you we always try our best to provide the highest standard of customer service and product. Thanks, David

Posted 5 years ago

“Excellent product and fast delivery.”

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Posted 5 years ago

Hi, Thank you for leaving a review, we are pleased that you had such a positive experience. Thanks, Dave

Posted 5 years ago

“The delivery was extremely efficient - only a couple of days It was going to arrive when I was out, so phoned Customer services & they arranged it for the following day Very well packed”

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Posted 5 years ago

Hi, Thank you for taking the time to review our service, we are happy you had such a positive experience and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

“From start to finish excellent service and prompt delivery”

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Posted 5 years ago

Hi Geraldine, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave

Posted 5 years ago

“Lovely furniture well made and the service was first class would definitely recommend”

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Posted 5 years ago

Hi Jackie, Thank you so much for your kind review. It is always important to us that we get feedback from our customers to ensure we are meeting the highest standards of customer service and product quality. Thanks again for your positive review and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

“I was very impressed with the quality of the product I purchased, and also how quickly it arrived and packaged so securely. Wouldn’t hesitate to recommend.”

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Posted 5 years ago

Hi Mrs Lee, Thank you again for your kind feedback, it is always important for us to hear our customers thoughts on the products and we are pleased that this meets your expectations on quality and that you enjoyed our service. Thanks, Dave

Posted 5 years ago

“Our purchase was delivered quickly and very well packed.”

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Posted 5 years ago

Hi John, Thank you for your review, we always appreciate the feedback. We are glad you like your new piece of furniture and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

“Excellent! Really happy with the service I received.”

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Posted 5 years ago

Hi, Thank you for your review, we always appreciate the feedback. We are glad you like your new piece of furniture and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

“Great for smaller room. Best of all no assembly needed and cupboard space is perfect for books, games or toys - a real bonus. Would definitely recommend this product. Sensible price too.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review, we always appreciate the feedback. We are glad you like your new piece of furniture and we hope to see you again soon. Thanks, Dave

Posted 5 years ago

Furniture World is rated 4.7 based on 650 reviews