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Furniture World Reviews

4.7 Rating 595 Reviews
92 %
of reviewers recommend Furniture World
4.7
Based on 595 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Furniture World 5 star review on 23rd January 2025
Mrs Jemma T
Furniture World 5 star review on 23rd November 2024
Patricia A
Furniture World 5 star review on 22nd October 2024
Mrs Laura M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 27th June 2024
Susan S
360
Anonymous
Anonymous  // 01/01/2019
Excellent service....... kept up to date via email the whole way through. Received a call to confirm a day for delivery then email to confirm time slot. Sideboard is absolutely beautiful and arrived well packed to prevent any damage during shipping
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Posted 5 years ago
Hi Natalie, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Great service side board is exactly what I wanted, delivery was great thanks
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Posted 5 years ago
Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
The nabraska small sideboard,lamp table and TV unit are if high quality and delivery as stated Will ship again.love it .
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Posted 5 years ago
Hi Christine, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Excellent service when I purchased my table extremely happy with the item when I opened it the item was even better then I thought
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Posted 5 years ago
Fast shipping, good communication.
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Posted 5 years ago
Hi Jakub, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Good products, easy to navigate site and purchase arrived as described.
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Posted 5 years ago
Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Excellent Service. What more do you need?
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Posted 5 years ago
Hi Richie, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
First class from placing order to delivery. As good as any other product purchased over many years from a variety of suppliers.
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Posted 5 years ago
Hi Richard, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Good quality furniture with free delivery. Love my new TV Stand and Bookcase.
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Posted 5 years ago
Hi, Thank you so much for your kind review, we would love to see what it looks like in its new home. If you would like to send us an image of your new TV Stand and Bookcase to help inspire others that would be great. Please send it to; Sales@Oakcity.co.uk or Tag us on Instagram with #MyOC or @oakcitycornwall
Posted 5 years ago
Excellent service and delivery. I was kept informed of when delivery was expected. Two men carried the cupboard in and it was very well packaged. Really pleased with the service
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Posted 5 years ago
That's great to hear Lynne and we hope to see you again in the future. Thanks, Dave
Posted 5 years ago
Great product, good quality, delivered quickly.
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Posted 5 years ago
Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Could not be any better.
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Posted 5 years ago
Hi Amanda, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
We have purchased 2 items of furniture and are highly delighted with the quality. The customer service is impeccable, I would highly recommend.
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Posted 5 years ago
Hi Yvonne, Thank you for your review, we appreciate you taking the time out to give us feedback. Thanks, Dave
Posted 5 years ago
Excellent service.ordered Tuesday came Wednesday packed so well thank you.
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Posted 5 years ago
Looked at this furniture and straight away knew it's what we wanted . Good quality and good value . Really pleased with our purchase.
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Posted 5 years ago
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Furniture World 4 star review on 25th April 2019
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Posted 5 years ago
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Furniture World 4 star review on 25th April 2019
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Posted 5 years ago
really like the furniture but the delivery service from dx delivery was very poor. told delivery woukd be thursday 11th April bo delivery then promised would be with me within the hour at 3pm on 12th. By 6pm still no delivery. 2 days wasted. eventually arrived on Monday 15th.
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Posted 5 years ago
Excellent quality and fast delivery very pleased!
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Posted 5 years ago
Good service but mislead by the description of sideboard with solid oak top. The top is all oak but it’s not solid the edges are solid but it’s a thin piece of oak in the middle with timber batting underneath to support it and sounds hollow when touched.definetly not solid center more of a veneer thickness size of oak on battens. Very patchy spray paint finish to the side board and the draws will not sit in the center of opening when shut, leaving the gaps uneven. Poor joinery work, patched and sprayed to barely passable standard with roughly routered grooves on the top of the oak counter. But for the money it’s not a bad product. The company itself was great to deal with and great delivery service. Just let down buy the quality of product compared to description and compared to others I’ve viewed. It’s £100 cheaper than others but it shows
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Posted 5 years ago
Furniture World is rated 4.7 based on 595 reviews