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Furniture World Reviews

4.7 Rating 570 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,471
 Metrics Info
4.7
Based on 570 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Furniture World 5 star review on 22nd October 2024
Mrs Laura M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 29th May 2024
Mrs Veronica M
Furniture World 5 star review on 17th May 2024
Mrs Mandy D
358
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Justin C
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Mr Keith T
Verified Buyer
“I found no problems with this company”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Anonymous
Verified Buyer
“Great service and delivery. Love our purchase. Great quality. Thanks”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Anonymous
Verified Buyer
“Delivery was quick, and driver called me 1 hour before delivery so I didn't have to wait in all afternoon.”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Daniel N
Verified Buyer
“Service, as good as you would expect. Thanks”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Mrs Elizabeth F
Verified Buyer
“Good communication via e mail as to status of order”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Mrs Veronica M
Verified Buyer
“They kept me informed of the delivery status.”
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Mrs Mandy D
Verified Buyer
“When I placed the order I was advised 9 weeks delivery as the item was hand made, I was delighted when it arrived sooner at just over 5 weeks”
Furniture World 5 star review on 17th May 2024
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 6 months ago
Mrs Flynn F
Verified Buyer
“Delivery was on time and very well packaged”
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 6 months ago
Anonymous
Verified Buyer
“Very smooth ordering, furniture actually arrived earlier than suggested initially, I was kept aware of delivery status, totally fine!”
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 6 months ago
Mrs Linda H
Verified Buyer
“The delivery arrived exactly on time. Well wrapped and in excellent condition.”
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 6 months ago
Mr Kevin R
Verified Buyer
“Recommended”
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 6 months ago
Mrs Anna B
Verified Buyer
“Excellent service from Furniture World! Regularly keep you updated on deliveries as well as helping with your delivery dates. I'm very pleased with them.”
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 6 months ago
Anonymous
Verified Buyer
“Good service quick replies to emails Delivery men had outstanding customer service, very helpful with a smile!”
Furniture World 4 star review on 11th April 2024
Helpful Report
Posted 7 months ago
Mrs Elaine S
Verified Buyer
“Fabulous product. Excellent service”
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Mrs Elaine D
Verified Buyer
“Great service. Was kept up to date regularly regarding delivery. Actually arrived earlier in the day but this was not a problem for us.”
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Mr Dennis H
Verified Buyer
“The item was a good price. It was delivered in expected timescale. Furniture word kept me informed of the delivery. Their delivery agent phone me to confirm where to leave the item as I was not at home. Excellent service.”
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Anonymous
Verified Buyer
“The original delivery estimate went from 2 weeks to over 9 weeks by the time of delivery. In my case my wife is heavily pregnant so this was not good at all. The delivery guys themselves did a great job and took it right upstairs with a heavy mattress on awkward stairs”
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Mrs Margaret M
Verified Buyer
“Really good service all round. I wasn’t in when delivery was attempted first time. It was delivered promptly the next day. I am highly recommend this company.”
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Mr James E
Verified Buyer
“Excellent service from Furniture World. My two tables arrived as stated and securely packaged and look fabulous.”
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 7 months ago
Furniture World is rated 4.7 based on 570 reviews
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