Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 595 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 595 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 23rd January 2025

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service, fully recommended”

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Posted 4 years ago

Hi Graham, Thank you for taking the time to give this amazing review. We are delighted that you are happy with the product you received and the service we provided. We hope to hear from you again soon! Kind Regards Ethan

Posted 4 years ago

“Excellent product and delivery”

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Posted 4 years ago

Hi Mark, Thank you for taking the time to give us this great review. We are delighted that your are happy with the product and delivery. We hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Friendly service and easy to order, delivery was fast and very polite drivers”

Furniture World 5 star review on 14th May 2020

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Posted 4 years ago

“Excellent service - the packaging was the best I've seen - no chance of damage.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Absolutely gorgeous furniture all I had to do was screw the handles on so very pleased with my nebraska mini sideboard and TV unit.. And I must say super fast delivery thank you”

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Posted 4 years ago

“Still waiting for order!”

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Posted 4 years ago

“Ordering was simple, quick and easy. Received prompt online messages regarding my questions. Free delivery was a good bonus”

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Posted 4 years ago

“Excellent delivery time”

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Posted 4 years ago

“Absolutely first class service couldn’t fault anything from order to delivery”

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Posted 4 years ago

“Quick delivery and informed me when delivery was due.”

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Posted 4 years ago

“Great fast delivery”

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Posted 4 years ago

Hi Rachel, Thank you for taking the time to give us this great five star review! We are delighted that you are happy with our delivery times and we hope to hear from you again soon! Kind Regards Ethan

Posted 4 years ago

“Online purchase easy. Super telephone customer service. Next day delivery.”

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Posted 4 years ago

Hi Jon, Thank you for taking the time to give us this great review. We are delighted that you were happy with with the delivery and customer service you received. We hope to hear from you again soon. Thanks, Ethan

Posted 4 years ago

“Excellent service from start to finish. Great communication and all promises kept . Thanks.”

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Posted 4 years ago

Hi Steve, Thank you for taking the time to give us this fantastic review! We are delighted that you are happy with the service you received for us here at Oak City and we hope to hear from you again soon. Thanks, Ethan

Posted 4 years ago

“Fantastic piece, quick delivery”

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Posted 4 years ago

Hi, Thank you for taking the time to give us this great 5 star review! We are delighted that you are happy with your new piece of furniture and we hope to hear from you again soon! Thanks, Ethan

Posted 4 years ago

“Wine rack as shown,delivery excellent”

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Posted 4 years ago

“Called when I item I ordered was out of stock, call handler checked and advised item would be back in stock within 4 days. Re-ordered 4 days later without any issues.”

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Posted 4 years ago

Hi Russell, Thank you for taking the time to give us this positive review. We are delighted that you had no issues and we hope to hear from you again soon. Thanks, Ethan

Posted 4 years ago

“Received my Nebraska 2 Drawer mini sideboard. Absolutely love it. Good quality .fits in my hallway perfectly. Thankyou so much.”

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Posted 4 years ago

Hi Mrs Byers Thank you for your great review. We are thrilled that you are happy with your new sideboard, we hope to hear from you again soon. Thanks, Ethan

Posted 4 years ago

“Excellent communication, prompt, efficient service.”

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Posted 4 years ago

Hi Alison, Thank you for taking the time to give us a such a great review. We are delighted that you were happy with the communication and service. We hope to hear from you again soon. Thanks, Ethan

Posted 4 years ago

“Great service”

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Posted 4 years ago

Hi Jean, Thank you for taking the time to give us this positive review. We are delighted that you are happy with the service you received from us here at Oak City and we hope to hear from you again soon. Thanks Ethan

Posted 4 years ago

Furniture World is rated 4.7 based on 595 reviews