Furniture World Reviews

Name: Furniture World
Rating: 4.67

4.7 Rating 580 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 23rd November 2024

359

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company, had a slight problem with my CD rack, which was rectified quickly and efficiently. Very quick delivery, well packed and great communication re delivery. Lovely and well made CD/DVD storage unit. Highly recommended and great customer service. Thank you.”

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Posted 4 years ago

Hi Kevin, Thank you for leaving us this five star review. We are delighted that you are happy with your new CD/DVD unit and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“I have recently bought furniture from the store in Plymouth. They are helpful and efficient and will do all they can to help. I dealt with Don and what a nice gentleman. Good experience all round.”

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Posted 4 years ago

“Excellent service. Fast delivery. Ordered late Sunday night, delivered Tuesday. Well packaged. Lovely item, very pleased with it. My relative was so impressed that she ordered the exact same item, and also received excellent service. Thank you 😊”

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Posted 4 years ago

Hi Dawn, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new product and your relative also liked the product and got one themselves! We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very quick and efficient service. Kept fully informed during the whole process.”

Furniture World 5 star review on 6th September 2020

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Posted 4 years ago

Hi Teresa, thank you for leaving this review and attaching this amazing image. We are delighted that you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Fab tv unit .Great price ,service and quality”

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Posted 4 years ago

Hi Helen, Thank you for taking the time to leave us this review. We are delighted you are happy with your new TV Unit. We hope to hear from you again soon Kind Regards, Ethan

Posted 4 years ago

“Very good customer service easy to get through and talk if any queries, highly recommended”

Furniture World 5 star review on 30th August 2020

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Posted 4 years ago

Hi Amanda, Thank you for leaving this review and attaching this amazing image! We are delighted you are happy with your new sideboard and we hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Delivery was very quick and problem free. Very pleased with my new furniture. Service was very good”

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Posted 4 years ago

Hi Lorraine Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your new furniture. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Very well made. Looks perfect”

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Posted 4 years ago

Hi, Thank you for taking the time to give us this five star review and attach this amazing picture. We are delighted you are happy with your new TV Unit. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“A lovely piece of furniture. Lots of positive comments about how it compliments my lounge. I love it and a bargain price too. The bookcase was delivered quickly and as described on the website. Thank you”

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Posted 4 years ago

Hi Mrs Kay, Thank you for taking the time to leave us this amazing review and attaching an image also! We are delighted you are happy with your new bookcase. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Order came well packed . Better than expected really like it ,like the big drawer .”

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Posted 4 years ago

Hi Mrs Murfin, Thank you for taking the time to give us this amazing review. We are delighted that you are happy with your order. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Excellent product..Very pleased indeed”

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Posted 4 years ago

Hi, Thank you for taking the time to give us this amazing review, we are delighted that you have happy with your new nest of tables and we hope to hear from you again soon! Kind Regards Ethan

Posted 4 years ago

“Quick delivery considering Covid-19. Very slight damage to product so I emailed the company and got a speedy reply offering to replace, refund or discount. I took the discount. Excellent customer service. Would recommend.”

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Posted 4 years ago

Hi, Thank you for taking the time to give us this great review. We are delighted that you are happy with your delivery speed and customer service. We hope to hear from you again soon! Kind Regards, Ethan

Posted 4 years ago

“Excellent product, exactly as described. Very good price and very prompt delivery. Very easy to deal with.”

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Posted 4 years ago

Hi Richard, Thank you for taking the time to give us this great review, We are delighted that you are happy with your new product and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Good product. Great customer service. Efficient delivery.”

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Posted 4 years ago

Hi Mark, Thank you for taking the time to give us this great review. We are delighted that you are happy with your new product and the customer service that you have received. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Price was great and delivery very quick. The product was extremely well packed so arrived in good shape. It would have been a 5/5 except that one of the drawer handles was missing and the replacement was lost in the post so it took a few days to get sorted. After sales service very good though so just an oversight and bad luck. Very good supplier.”

Helpful Report

Posted 4 years ago

Hi Andrew, thank you for taking the time to give us this review. We are sorry for the inconvenience with this, I will pass your feedback onto the relevant department. We hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“TV stand arrived quickly and is such good quality! Decided to upgrade to the larger size which will look better in my lounge. Great customer service.”

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Posted 4 years ago

Hi Alexandra, Thank you for taking the time to give this great review and attach this great image. We are delighted that you are happy with your new piece of furniture and we hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Fantastic , delivered on time extremely well packaged. Ordering to delivery perfect service thank you.”

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Posted 4 years ago

Hi Shaun, Thank you for giving us another great review. We are delighted that you were happy with the delivery times and packaging. We hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Superb quality and exactly what I was looking for. Would highly recommend this company”

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Posted 4 years ago

“Great tv cabinet, made well , good delivery”

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Posted 4 years ago

Hi June, Thank you for taking the time to give us this great review. We are delighted that you are happy with your new TV cabinet. We hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

“Easy to order on line. Kept up to date with regards to delivery.”

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Posted 4 years ago

Hi Penny, Thank you for taking the time to give us this great review. We are delighted that you are happy with your delivery and service. We hope to hear from you again soon. Kind Regards Ethan

Posted 4 years ago

Furniture World is rated 4.7 based on 580 reviews