Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 619 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service ,furniture and delivery”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're thrilled to hear you were pleased with our customer service, furniture quality, and delivery experience. Our team works hard to ensure a seamless process from start to finish, so it’s wonderful to know we met your expectations. We hope you enjoy your new furniture, and we look forward to serving you again Kind Regards, Ethan

Posted 5 months ago

“We have been delighted with the friendly and helpful service and support we have received from Kevin and colleagues in the Plymouth store. Kevin was very helpful each time we were looking for furniture for our house move and made the experience very positive and easy for us which we have very much appreciated.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Kevin and the team at our Plymouth store provided you with the friendly and helpful service that made your house move easier. It's always our goal to create a positive shopping experience, and we're delighted to know that Kevin’s assistance was appreciated each step of the way. If you need anything else for your new home, please don’t hesitate to reach out. Wishing you all the best in your new space! Kind Regards, Ethan

Posted 5 months ago

“Good recliner at reasonable price. Delivered quickly.”

Helpful Report

Posted 5 months ago

Thank you so much for your positive review! We’re delighted to hear you’re pleased with your recliner and that it arrived quickly. Providing quality furniture at reasonable prices is very important to us, so it’s wonderful to know we met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your new recliner! Warm regards, Ethan

Posted 5 months ago

“Competitively priced furniture and easy ordering process. Kept informed of delivery date and delivery was easily managed.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback! We're thrilled to hear you found our prices competitive and the ordering process smooth. It's great to know that our delivery updates kept you well informed, making the experience hassle-free. We appreciate your review and look forward to serving you again in the future! Kind Regards, Ethan

Posted 5 months ago

“Really pleased with Furniture World, the Oak City - Milan Oak Large Coffee Table was delivered in just two days. It was well packed with additional external packaging to stop any damage. The coffee table was perfect for what I wanted and looks reall goodand in addion I got this at a great price. I have purchased twice from Firniture World and I'm sure this won't be my last purchase.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you're pleased with your Oak City - Milan Oak Large Coffee Table and the quick delivery. It's great to know the additional packaging ensured a safe arrival. We're delighted it fits perfectly in your space and that you found it at a great price! We truly appreciate your loyalty as a returning customer and look forward to serving you again in the future. Best regards, Ethan Fox

Posted 6 months ago

“Excellent service from ordering to delivering. Table is fabulous and much cheaper than Housing units. Arrived in good time and was kept well informed on delivery information. Would absolutely buy from them again.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful feedback! 😊 We're so glad to hear that you enjoyed a seamless experience from start to finish and that you're loving your new table. It’s great to know we could offer both quality and value for you. We look forward to welcoming you back for your next purchase! 🙌 Kind Regards Ethan

Posted 6 months ago

“Excellent service from Furniture World - excellent communication from ordering the products to receipt of them so you know excactly where your furniture is and when you will receive it.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear you were happy with our service and communication throughout the process. Keeping our customers informed is a top priority, so it’s great to know you appreciated the updates. We look forward to serving you again in the future! Kind Regards, Ethan

Posted 6 months ago

“Extremely satisfied with CornerTV cabinet.It was the colour we wanted.The delivery was as specified and the package was excellent.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic feedback! We're thrilled to hear you're extremely satisfied with your Corner TV cabinet and that the color was just what you were looking for. It's also great to know that the delivery went smoothly and the packaging met your expectations. If you need anything else or have any further questions, we’re always here to help. Enjoy your new cabinet! Kind Regards, Ethan

Posted 6 months ago

“Good value and such prompt delivery. Ordered and delivered within 3 days. Thank you.”

Helpful Report

Posted 6 months ago

Thank you so much for your feedback! We're delighted to hear that you found great value in your purchase and that our delivery exceeded your expectations. We look forward to serving you again in the future! Kind Regards, Ethan

Posted 6 months ago

“Super service, quality product and very comfortable.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your kind review! We’re thrilled to hear that you were satisfied with our service and found the product to be of high quality and comfortable. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Kind regards, Ethan.

Posted 6 months ago

“Excellent communication from start to finish, including the delivery guys.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience and that our team, including the delivery staff, provided excellent communication throughout the process. It’s always our goal to make every step seamless for our customers. If you ever need further assistance, feel free to reach out! Kind regards, Ethan.

Posted 6 months ago

“Surprisingly quick delivery, extremely well packed.”

Helpful Report

Posted 6 months ago

Hello, Thank you for taking the time to share your experience. We're delighted to hear that your delivery was prompt and that the packaging met your expectations. Ensuring your order arrives safely and quickly is always our priority. If there’s anything more we can do for you, please don’t hesitate to reach out! Kind regards, Ethan

Posted 6 months ago

“Good device chairs were delivered quickly”

Helpful Report

Posted 6 months ago

Thank you for your review! We're glad to hear that the delivery was quick and that you're happy with the service. Enjoy your new chairs, and feel free to reach out if you need any assistance! 😊 Kind Regards Ethan

Posted 6 months ago

“The derive was speedy and responsive”

Helpful Report

Posted 6 months ago

Hello, Thank you for your feedback! We’re glad to hear that our delivery was speedy and met your expectations. If there’s anything else we can assist you with, feel free to reach out! Kind regards, Ethan.

Posted 6 months ago

“Very pleased and all staff have been very polite Thankyou Mrs Yates.”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 7 months ago

“. Bought a desk for my grand daughter was served by Ollie who couldn’t have been more helpful”

Helpful Report

Posted 7 months ago

“Easy and straightforward to order online. Good communication. Delivery guy courteous and carried the item into.our hallway. Well packaged and superfast delivery, less than 24hrs after ordering.”

Helpful Report

Posted 7 months ago

“Excellent”

Helpful Report

Posted 7 months ago

“The service was very good and on time.they were very friendly and helpful.”

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Posted 7 months ago

“Excellent product, easy to order, great customer service and delivered on time. Would definately use them again.”

Helpful Report

Posted 7 months ago

Furniture World is rated 4.7 based on 619 reviews