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Furniture World Reviews

4.7 Rating 570 Reviews
92 %
of reviewers recommend Furniture World
4.7
Based on 570 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Furniture World 5 star review on 22nd October 2024
Mrs Laura M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th August 2024
Mrs Anne M
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 27th June 2024
Susan S
Furniture World 5 star review on 29th May 2024
Mrs Veronica M
Furniture World 5 star review on 17th May 2024
Mrs Mandy D
358
Anonymous
Anonymous  // 01/01/2019
Absolutely thrilled with product.Unbelievably well packed an delivered on time.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Great service, always replied to my emails. They kept me informed along the way.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
This would have cost over £400 from the local furniture world shop, but we got it at half that price through clearance on line
Helpful Report
Posted 3 months ago
Good comms and delivery
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
The communication was excellent after placing the order
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
I purchased a dining table from the company and was kept up to date with timescales for delivery. Excellent customer service.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
I had to wait quite a few weeks longer than expected for the delivery of my sideboard ,but it was worth it .The delivery men were very efficient ,and my sideboard is great ,good quality ,and looks lovely in my living room .
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Very pleased with furniture. Delivery on time and very well packed. Well done.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
The drawers I ordered took 4 months to arrive from my order date. The shipping dates were postponed a couple of times but furnitureworld staff were prompt with their replies to my queries. The item arrived extremely well packaged.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Can’t fault the furniture or the customer service it’s excellent
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Great chair, really comfy, looks like the photos. Really pleased with it.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Purchased a bedside cabinet recieved lovely quality would buy again from you
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Excellent service and communication - speedy delivery and extremely well packaged
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Great service from ordering to delivery. I would definitely recommend
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Very speedy delivery.
Helpful Report
Posted 4 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
All aspects of the order were first class. From placing the order, the confirmation, the due delivery and the delivery and contact from the local company that actually delivered the bed.
Helpful Report
Posted 4 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 3 months ago
Easy to order and quick delivery
Helpful Report
Posted 4 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 4 months ago
Although delivery was stated as 6 weeks this arrived within 3 weeks so very happy. The item is just as pictured and arrived very well packaged. Thank you 😃
Furniture World 5 star review on 27th June 2024
Helpful Report
Posted 4 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 4 months ago
Recently purchased new furniture here, kept well informed re delivery, didn’t take ages either. Slight issue with one product but excellent customer service resolved it in 5 minutes. Really pleased with everything.
Helpful Report
Posted 4 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 4 months ago
Order dealt with promptly.
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 5 months ago
Furniture World is rated 4.7 based on 570 reviews