FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,451 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good quality Sofa Bed and looks equally attractive. The installers were very professional and got the sofa assembled very quickly. Will highly recommend for any one looking for a great Sofa Bed for long term.”

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Posted 9 years ago

“NIce quality sofa. Comfy, stylish and above all good customer service. Definitely a good place to get a sofa bed that will be a treat to your guests.”

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Posted 9 years ago

“My new red leather sofa-bed is perfect, not only does it look smart, it's beautifully made and fits perfectly in my lounge without looking out of place - also the fact you don't have to start removing cushions and clogging up the room when you are using it as a bed is brilliant. I've had friends to stay who complemented the bed saying they'd had a brilliant nights sleep which is a really good recommendation. There were a few niggles initially when I purchased the sofa-bed, but these were put right without hesitation by David and his team. I would definitely recommend anyone who is thinking of purchasing a sofa-bed to contact this company.”

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Posted 9 years ago

“Fantastic build quality. Would suggest adding the castor as an option cause it's heavy as he'll to move. We've been using ours daily and it's well up to the task.”

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Posted 9 years ago

“We visited the Nottingham showroom to choose a sofa & received expert advice helping us to choose. The sofa bed arrived as advised, David put together within minutes. We are delighted, it is so comfortable for my elderly in laws. It is wider than a standard double bed. The service was excellent, we would highly recommend this product. Thank you Helen Muniappa”

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Posted 9 years ago

“Really impressed with the product that when we moved home 4 years later we bought another storage bed and sofa bed from the same company. It is great that they are designed to customizable and made to high quality! Highly recommend.”

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Posted 9 years ago

“We ordered two sofa beds. They arrived exactly when promised and are very comfortable, both for occasional and day-to-day use.”

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Posted 9 years ago

“Delivery on time really helpful men no stress as they build sofa bed in desired room, so no worries of getting through doorways. We sleep on sofa bed every night really comfortable ours is the size of double bed and got storage for pillows. David was really helpful if you need any help. Also looks good as a sofa and is easy to put up and down as sofa bed because it goes down in one piece. Would definitely recommend company so easy to order on line.”

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Posted 9 years ago

“Excellent product, very comfortable bed part, nice looking sofa, made to order and delivered well within time”

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Posted 9 years ago

“Received my leather sofa bed on the 9th Dec, wonderful and comfortable, and the mechanism is just brilliant. It exceeded all my expectations, and would certainly recommend your company. Thank you for your excellent service.”

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Posted 9 years ago

“When I moved into my studio flat I originally looked at buying a wall bed but found there wasn't a great deal of storage. I wanted my studio to look like a living room first, bedroom second. I looked into sofa beds for everyday use and found thesofabed.com. Immediately I liked the look of the retro sofa and decided I needed to test the bed before I parted with any money. Buying a sofa is a huge commitment, let alone a sofa and a bed. For an online company, I was very impressed that they had a showroom (fortunately not too far from me) and I was able to try the bed out. I spent a while there at the showroom and practised getting the bed out and putting it back in again. It was a very simple technique and required little effort. The mattress was firm but extremely comfortable (I prefer firm mattresses so it suited me perfectly), and it felt bed-like. I ordered the sofa bed at the showroom and it arrived before the estimated delivery date. I received an email not long before the arrival, letting me know the date and time of the delivery. The delivery men were very polite and professional and assembled the sofa bed for me. I've now had the sofa bed for nearly 2 months and I am extremely happy with it. I sleep on it everyday. I get the bed out and put it away everyday. Even after a long night shift, it takes minimal effort to get it out. The bed frame has wooden slats and is very sturdy. The mattress is very comfortable and I never struggle to sleep and, unlike most sofa beds found in High Street shops, I don't wake up in the centre of the bed. I've got the retro sofa. With this one, you have to take the back cushions off before pulling the bed out. I use the cushions as a headboard when the bed is out which is great because I like to read in bed a lot of the time, and I've something soft lean up against. When the bed is away, I have my living room back. It makes such a difference in such a small studio flat. My sofa bed is most definitely money well spent and I'd recommend thesofabed.com to anyone!”

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Posted 9 years ago

Hi Georgina, Thank you for taking the time to write and tell others of your experience with us. Retro is a unique looking sofa bed which you made even more distinctive with your choice of buttons, i thought it looked fabulous!

Posted 9 years ago

“Very good service. There were so many materials to choose from and designs. Very good customer service. The sofabed is exactly what I want. Thank you.”

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Posted 9 years ago

“Great bed, very comfortable”

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Posted 9 years ago

“We have found it to be easy to open and has a very comfortable mattress.”

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Posted 9 years ago

“Expensive, but worth it; a superb, no-compromise sofa that turns easily into a superb, no-compromise bed. You could probably get away with considerably cheaper for occasional use, but if your sofa bed is going to accommodate regular guests, this really is the business...”

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Posted 9 years ago

“I use it everyday!”

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Posted 9 years ago

“I am very pleased with my chair bed - it looks great. It hasn't been used as a bed yet but it is an easy mechanism to operate. The service I received was very good from the order to the delivery. I think that customers would appreciate some information on care of the chair fabric. Jean Dusgate”

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Posted 9 years ago

“Comfy bed. Excellent customer service.”

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Posted 9 years ago

“We are very happy with the quality of our sofa bed,and found the customer and delivery service exceptional.”

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Posted 9 years ago

“The sofa-bed is the best we ever had.”

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Posted 9 years ago

FURL is rated 4.9 based on 1,451 reviews