FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,451 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic sofa, beautifully made , comfortable to sit on and the most amazing nights sleep ever. So happy that I chose your company to make this.”

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Posted 7 years ago

“Amazing bed. A bit more expensive than your average storage bed but this is no average bed! I would highly recommend.”

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Posted 7 years ago

“Bought an ottoman/blanket box and delighted with it. Delivered on time. Furl very efficient and buying process smooth. I'd had recommendation on Furl from friend and wasn't disappointed.”

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Posted 7 years ago

“Outstanding service and follow-up!! The team relocated my existing Furl bed and installed a new one. Very happy!”

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Posted 7 years ago

“What a fantastic company. The bed is great...ingenious and well made. The mattress is wonderful I am so pleased with the whole thing I wouldn't hesitate to recommend them. And that's not something I would always do. But in truth...they are a+ perfect. I would recommend you go to their showroom if you can. It's much better to see the actual quality which is very high..but also they have more fabric options available. A British triumph...”

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Posted 7 years ago

“A fantastic service from start to finish and a wonderful product. Thank you.”

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Posted 7 years ago

“I am such a satisfied customer! The bed I purchased from you is the very first bed I've owned. Even though I'm well and truly middle aged, I've spent my life sleeping on mattresses on the floor and futon bases. I decided I deserved a beautiful bed. And, that it would make sense to get a storage bed, as I have a rather minimalist aesthetic. My research led me to Furl. I mean, there are a lot of much cheaper options, but I really wanted to have a beautiful and beautifully made storage bed. To be honest, the cost of my bed is above my pay scale, but I am so happy that I stretched and didn't settle for less. I've been sleeping in my new bed for the last 4 months and am completely in love with it. I spend a lot of time on my bed, not only for sleeping, but working on the laptop (I'm here now!) reading and watching TV. I don't have a sofa. BedWorld holds a lot of my life. Me, and my dog, Leonard, are very happy and very grateful. And, it was a super shopping experience: from going to the showroom for my one to one bed consult, through to the lovely men who came and built the bed in my room. Flawless. And a really nice feeling of a smaller business, that value the personal touch.”

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Posted 7 years ago

“The sofa bed was exactly what it said it would be. Exceptionally well made, extremely comfortable to allow for every "night" use. The delivery was exactly in time and the bed was assembled and demonstrated fully before the installation team left. I would have no hesitation in recommending of purchasing from Furl in the future.”

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Posted 7 years ago

“Excellent service even though I had to change delivery a couple of times, wasn't a problem. Great product, lots of choice, well worth the price tag.”

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Posted 7 years ago

“Fantastic, rarely do you get this kind of service and great quality. Would highly recommend.”

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Posted 7 years ago

“Excellent quality. Completely satisfied. Highly recommended.”

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Posted 7 years ago

“Brilliant through from ordering to delivery. The delivery was fantastic. They arrived and had my lovely bed assembled really quickly and took all the packaging away. I am delighted with it. The leather is just as I expected and the storage is brilliant. I wouldn't hesitate to recommend FURL. Thank you.”

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Posted 7 years ago

“Brilliant technology, choice, detail and service. What more could you want? It's the second product I have bought from Furl. Both clients were delighted. Red Studio Ltd.”

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Posted 7 years ago

“We needed a sofa bed fast so went for one immediately available - and was so pleased I could get one. It was a bit bigger than we wanted but actually our guests loved it. I was very pleased with the prompt and friendly service and very pleased with the sofabed for very frequent guests - I needed a good mattress. The ('Play') sofa looks good and takes up not too much space, so it suited us. We do find the opening mechanism a bit heavy and stiff but its also partly a knack and I'm hoping it will ease up a bit (I'm quite elderly so not as storng as I once was!) Its perfectly doable though.”

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Posted 7 years ago

“Great sofa bed. Fantastic quality. Polite and efficient delivery and installation.”

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Posted 7 years ago

“I am delighted with my bed from FURL. Not only did I get to design it from the floor up, when the delivery came and there was something not quite right, the owner came around to my place and fixed it personally. Bed's are important, you spend a lot of time in them. Choose wisely.”

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Posted 7 years ago

“I have bought four storage beds from Furl. One with a white linen cover that seems to float in the room and stays remarkably clean, a beautiful wood one and both a white and black one. All our 'stuff' is now hidden. The quality of the beds is high as is the service - the beds that went to the holiday flat had to be taken up 8 floors in an extremely small lift.”

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Posted 7 years ago

“We researched for months different companies for a good quality sofa bed. We were disappointed by the quality, comfort and price of so many. The mattresses were either too thin or too short and often the sofas themselves were not comfortable. What a relief when we discovered Furl! Fantastic service and great quality. We visited the showroom twice and on the second visit we bought a sofa bed and a bed with storage. Both were delivered within 12 weeks. Several guests have slept on the sofa bed and they have all stated how comfortable it is. Thank you Furl!”

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Posted 7 years ago

“Brilliant design - extremely well thought through space saving sofa bed. Comfortable to sleep on and to sit on, and easy to transform. Love the pockets for pillows to be stored in when its in sofa mode.”

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Posted 7 years ago

“I purchased a single with side 'opening'. I wish I had chosen an integral headboard, but as it's for the spare bedroom, it's no problem. Visitors say it's an amazingly comfortable bed. Top marks, and worth the cost - cheaper beds do not have this quality.”

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Posted 7 years ago

FURL is rated 4.9 based on 1,451 reviews