FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,451 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was difficult to find the showroom as we were on the wrong side of the North Circular and did finally manage to get turned around. The welcome and attention was excellent and we found exactly what we are looking for as we a had a built-in wardrobe installed beforehand and had only a smalll 240 cm space allocated. We found exactly what we are looking for. The delivery was right on time and the workmanship is excellent. We could not be more pleased. Absolutely brilliant!!! Highly recommend!! Richard & Anne in Basingstoke”

Helpful Report

Posted 9 years ago

“We ordered a sofa bed and a storage bed from thesofabed.com. It was great that we could physically visit and look/feel the bed and sofa before purchase. The furniture was very innovative, and the 'add-ons' were very cool. Both items arrived after about 5-6 weeks, as expected. Final evaluation of the sofa-bed and bed we got : Great products, looks great. Finish is first class. The storage is amazing. Very good value too compared to other types of storage beds. This however is just a bit more classy Would recommend to others.”

Helpful Report

Posted 9 years ago

“We went to visit the workshop to try before buying. Asked for a slightly early delivery for a special occasion, nothing was too much trouble. The sofa is great, sturdy, nice mechanism so it can be wheeled into position and then locked into place. The bed unfolds easily. It seems comfortable, we only use it for visitors, and we've had no complaints”

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Posted 9 years ago

“Now I have my sofa bed my tiny studio flat has become a comfortable sitting room, no longer dominated by a hideous wall mounted contraption. As a bed it is as comfortable as promised and is so quickly put away that I don't even have to wait until I've had that first cup of coffee. The men who delivered and assembled it were very pleasant and put it together very quickly.”

Helpful Report

Posted 9 years ago

“Our sofa bed is very comfortable, both as a bed and a sofa. Really impressed with the foot mechanism which makes us able to move it around easily. The only problem now is that our guests will never want to leave.”

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Posted 9 years ago

I always warn our customers about this.... !

Posted 9 years ago

“The sofabed arrived exactly when predicted and was put together very quickly by the friendly delivery team. My daughter is very happy with it and says it is extremely comfortable. It folds in and out very smoothly and it is clearly a quality product.”

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Posted 9 years ago

Hi Lucie, Thank you for taking the time to tell others about our company and sofa beds. I am sure your daughter will be very enjoy it for many years.

Posted 9 years ago

“Very pleased with the help given by Rebecca, who was on hand to help find the stylish showroom in London, not easy! Once there, sofa-bed chosen for sitting comfort she was very helpful with choosing the right fabric. It's easy to open and guests enjoy staying over for more than one night. Thank you”

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Posted 9 years ago

“We are very happy, not only with the sofabed, but also the delivery - a very difficult installation given the stairs to be navigated and an old item to be moved. All well handled with good humour.”

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Posted 9 years ago

Hello Mark, thank you for your comments, we've delivered our sofa beds into some of the most challenging spaces, and so far we've not been beaten!

Posted 9 years ago

“beautifully made. very helpful delivery chaps”

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Posted 9 years ago

Thanks Simon, if i'm ever in the area ill come see your show. http://www.houseofmagic.co.uk

Posted 9 years ago

“The sofa bed is excellent and used daily, I am a bit concerned about the mattress that is already in need to be changed.”

Helpful Report

Posted 9 years ago

Hello Carlo, Thank you for your comments, your mattress is guaranteed for 5 years like your sofa bed so if there is a problem we will replace it. In the meantime, please rotate and turn your mattress next time you use it so that it gets even wear.

Posted 9 years ago

“You will have never purchased an "every day use" sofa bed unless you have bought one from The Sofa Bed. The high quality of the sofas, the design and the fact that the bed function is as comfortable as a standalone bed makes these guys stand out from the rest. Other manufacturers claim to have an "every day use" bed function - quite simply they don't. Add an easy ordering process, guarantees, great customer service and on time delivery & installation and you get a really great package. Highly recommended to all those seeking a superb quality "every day use" sofabed!!”

Helpful Report

Posted 9 years ago

Hi Mathew, thank you for your review - keep enjoying your sofa bed!

Posted 9 years ago

“Fabulous piece of furniture! Very comfy as a sofa and doesn't look like a typical sofa bed. However very simple to convert to a bed which has a good mattress and very comfortable . I would recommend this to anyone looking for a good quality sofa bed.”

Helpful Report

Posted 9 years ago

Hello Sue, thank you for taking the time to add your comments online - we wish you and your guests many years of enjoyment of your sofa bed.

Posted 9 years ago

“Amazing sofa, excellent quality, durability, brilliant mechanism, timely service!”

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Posted 9 years ago

“Aside from the fact that it is an extremely comfy bed, it looks very smart with the matching headboard and I like the idea that Ottoman storage boxes are available, also in fabric to match the headboard and bed. The service was extremely good and the guys who arrived with the bed and set it up were professional and helpful. In addition, the bedroom is finally tidy, with all sorts of bedding and miscellaneous junk safely stowed in the compartment under the bed.”

Helpful Report

Posted 9 years ago

Hello Roberta, Thank you for your nice comments, it was our pleasure making your bed and we love that you are using it as intended.

Posted 9 years ago

“I ordered a storage bed from this company mainly because I needed a bed to arrive in small enough sections to go up a very steep and narrow staircase. However, I would use this company again as they were fast, efficient, the guys building the bed were also very fast, polite and efficient. Having had the bed a hew months now, I am delighted. I can store ridiculous amounts of stuff and quality of the bed is excellent. Would highly recommend the storage bed company.”

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Posted 9 years ago

“Great Bed, Great Service”

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Posted 9 years ago

“We have bought a storage bed and a sofa bed for a small bothy in Scotland. Both contain SUPERB mechanisms. The Sofa bed is a joy to use and visitors often comment on the quality and the mechanism of the bed. You will not be disappointed. John”

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Posted 9 years ago

“We have been delighted with our storage bed! Impressive quality product, superb customer service and genius storage options. Would highly recommend them. Every home should have one!”

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Posted 9 years ago

“Excellent service from all members of staff. When ordering David patiently offered advice - Jessica efficiently arranged delivery and the two delivery men continued the good service by being polite and well organised. The quality of the bed is excellent. I would, without hesitation, use this company again.”

Helpful Report

Posted 9 years ago

“After visiting the London showroom and being very impressed with the professionalism of David and the quality of the products on display we decided to order 2 beds. The beds were built to order exactly as specified and delivered and installed without any problems. Whilst the beds do initially seem expensive, I have no doubt they will work out to be very wise purchases in the long run as they are built to a very high quality. We have had them almost 6 months now and are very happy with our purchase.”

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Posted 9 years ago

FURL is rated 4.9 based on 1,451 reviews