FURL Reviews

4.9 Rating 1,453 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,453 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent! The order was so easy to make, the website very user friendly and the staff very helpful in every question we had. The delivery team very professional too, managed to get the bed and headboard on the first floor no prob. We've been using the bed for few months now and it is so far great! No issues!”

Helpful Report

Posted 11 years ago

“A great experience all round. This is a first rate product with service to match. A fantastic company with a great philosophy.”

Helpful Report

Posted 11 years ago

“Very high standard for both products and service.....highly recommended.”

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Posted 11 years ago

“The service has been excellent from the start, when I was provided with a wide range of fabrics to choose from, till the end, with a professional and smooth installation service. I am really happy with my new bed: it's not only stunning but incredibly practical and functional with its huge storage capacity. I am already recommending the Storage Bed Company to lots of friends and family, and I am definitively going to purchase again in the future from this excellent firm.”

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Posted 11 years ago

“Excellent service. Storage bed is great quality and very comfortable”

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Posted 11 years ago

“We haven't taken delivery of our bed yet, due to a delay in the refurbishing of our bedroom. However, the service we have received from these people has been as welcoming as it has been reassuring. If the product is as good as the service we can look forward to many years of comfortable nights sleep.”

Helpful Report

Posted 11 years ago

“One of the only things associated with our move that has gone perfectly. The sales staff were informed and helpful without being pushy. The delivery and construction were exactly on time and well done taking due care for our wood floors. Last but not least the quality of the storage bed seems high and exactly meets our needs.”

Helpful Report

Posted 11 years ago

“Delighted with the bed, this is our 2nd storage bed & as before the whole experience has been brilliant from beginning to end. The daughter who the bed was purchased for says it is the best bed she has ever slept in and is really happy with the extra storage she now has.”

Helpful Report

Posted 11 years ago

“Very impressed from start to finish. The ordering process was easy. The bed itself is great and the two guys (Kevin & Paul) that installed it were very polite and friendly. Would definitely recommend.”

Helpful Report

Posted 11 years ago

“Just to let you know how pleased we are with our lovely new bed and mattress - glorious, sumptuous and complete delight - to be thoroughly recommended to anyone considering purchasing this type of storage bed. The service provided by The Storage Bed Company from start to finish was excellent including communication, delivery and assembly. Our thanks also to Kevin and his colleague who delivered and assembled our bed, quickly and competently coupled with friendly after care advice. Without question - top quality service - top quality product - worth every penny. THANK YOU! \".”

Helpful Report

Posted 11 years ago

“Very good product, definitely worth the extra expense compared to the cheaper options available on the market. Great and very helpful customer service too. Installation on time and left the room clean. Definitely recommendable!”

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Posted 11 years ago

“Nice product that was delivered on time”

Helpful Report

Posted 11 years ago

“Fantastic bed and first clas service. - I've had my new Simplicity Plus double bed with Alto opening, castors and Stone fauxe suede cover for a few weeks now. I can't recommend you highly enough, this is a solid bit of kit, so very comfy, looks lovely and worth every penny. It holds loads too :-) . I paid the bit extra to have the bed installed, also worth every penny as it is all so solid - this is a very substantial bed that's put together with quality parts and fittings that should last for many years. The fitters were very polite and efficient and cleared all rubbish away afterwards. There were no delays at all in any of the process from ordering to delivery, the bed was delivered and built within the given time frame, no hitches at all. Brilliant. ".”

Helpful Report

Posted 11 years ago

FURL is rated 4.9 based on 1,453 reviews