FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,451 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the product or service. Absolutely delighted and wish I had found the company before now. Bed is superb. Sturdily built and with an incredible amount of storage. Delivery was excellent and my narrow And steep cottage stairs were no problem for the delivery guys. Arrived, built the bed, showed me how it operated and were gone in about half an hour. Would highly recommend the company and indeed their beds.”

Helpful Report

Posted 10 years ago

“Really pleased with our bed. The service was good. Slightly more expensive than some places but very good quality and will last a long time. Would recommend.”

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Posted 10 years ago

“I love my storage bed! It has given renewed comfort to my old mattress and so much storage it is unbelievable - a bottomless pit of space under my bed!!!”

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Posted 10 years ago

“My new bed looks absolutely wonderful. Very high quality, delivery times as promised. A lot of storage space, sturdy. Absolutely hustle free experience unlike some other furniture companies. The delivery/ assembly team were fast and professional, took about 25 minutes to put the bed together. I would advise to get samples of the material you like as some of them looked quiet different to the pictures on the website. I liked that they give you options on how you want your bed to be. It's very convenient, especially if you are on a tighter budget. That's not to say it's cheap. But definitely worth the money and I can already see- it will last forever. I've been using the bed for 1,5 weeks now and have nothing but good things to say about it. I would like to thank craftsmen for such an amazing job. Keep up the good work! I wouldn't hesitate to use again or advise their services to anyone who is interested.”

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Posted 10 years ago

“very pleased not only with quality but also professional service; i would happily recommend”

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Posted 10 years ago

“Before delivery Jessica Yeoh kept us well informed and kindly accommodated our requests for delivery times. The delivery staff on the day were really helpful and kept us updated about their arrival, they also assembled the bed very quickly and checked everything with us before they left. The bed is extremely comfortable and we've got loads more storage space as a result. Many thanks”

Helpful Report

Posted 10 years ago

“Purchased the ivory rimini ottoman bed from dreams. Good customer service. Fast and efficient delivery. Had the bed assembled. No problems. Only grumble wS the lifting handle came off on first use! Again no problems. Rang dreams who sent a replacement out straight away. Love the bed!! It looks beautiful.”

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Posted 10 years ago

“We were extremely”

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Posted 10 years ago

“I am very happy with the bed and the headboard. Extremely well made, excellent quality of manufacture using first class materials. Delivered and assembled on time by really courteous and friendly staff. Very simple design facility that even I could work out without pulling my hair out!”

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Posted 10 years ago

“I am extremely pleased with my purchase and the service is outstanding. The bed arrived right on time and the delivery team installed the bed without any hassle. The whole process of ordering the bed was very easy. I would highly recommend. Great Job Storage Bed Company!!!”

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Posted 10 years ago

“I visited the showroom up at Wembley and met David, after seeing the impressive range of beds I initially bought a sofa-bed for my new apartment. It is fantastic and I happily used this for several months. I then bought a storage bed and now everything is neatly tidied away and looks fantastic. The memory-flex mattress is superb also. I love my storage bed.”

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Posted 10 years ago

“I would have no hesitation in recommending The Storage Bed company. I have a small interior design company and ordered the MAX beds on express service. At every stage the Customer Service was superb. The Max bed really does have loads of storage space for my clients' luggage and bed linen and towels. The quality of the workmanship is spot on too. Finally, I am a huge fan of buying products manufactured in the UK and am about to place another order:-)”

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Posted 10 years ago

“All went to plan, arrived when said it would and delivery guys great. Bed lovely. Only problem is that no fittings for headboard to wall, this is causing problems. Can you help?”

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Posted 10 years ago

“Excellent service,David was marvellous.the bed is very good and comfortable.we have been using the storage to a maximum.storage is easy to open”

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Posted 10 years ago

“Very good service. Bed beautifully made. So much storage space we need more belongings now! Would definitely recommend them.”

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Posted 10 years ago

“Excellent service, excellent product. The storage space is very usable, it takes no effort to lift the bed to get to the storage space. I manage to put 3 large suitcases, a few storage boxes. Accessing storage cannot be any easier, I do not have to go into my old loft storage just to get to my suitcase which is always covered with dust now. Do not be put off by the price, it will be worth every penny spent. The fabric used is of high quality. I topped it up with a tempur mattress as comfort is a top priority. David gave us a service that is second to none.”

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Posted 10 years ago

“Very good quality product delivered and installed on time by friendly installers. Overall a very efficient service.”

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Posted 10 years ago

“Very Good, a little pricey however you get what you pay for. Very happy with the bed”

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Posted 10 years ago

“These beds are very good quality, you get what you pay for. I bought one, and quickly bought another as I was so pleased with it. It seems pointless to have a standard bed once you've had one of these. The add-on safe option is very handy.”

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Posted 10 years ago

“Very good and friendly service. We have the storage bed since a few months now and it is just a dream - practical and stylish at the same time!”

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Posted 10 years ago

FURL is rated 4.9 based on 1,451 reviews