FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,451 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two max double storage beds as I hate clutter and was desperately short of space in our two bed flat. My main concern was that they might look a bit 'heavy', but I need not have worried - they're absolutely fab. The quality is 5 out 5. On average we lift the beds at least once a week and it never feels like a chore as the operating mechanism is smooth and slick. From day one I've slept like a baby as the mattresses are extremely deep and comfortable. Lead time was longer than we've become accustomed to, but they were definitely worth the wait. I'd highly recommend to anyone looking for a smart storage solution coupled with a lux bed.”

Helpful Report

Posted 9 years ago

“This is the second bed I have purchased from this company. The company is reliable and the product is very good. The staff will deal with any issues after delivery which is always a positive sign. Thank you David and team”

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Posted 9 years ago

“Excellent service and product. Very satisfied. Would have like to have been able to purchase the heavy duty fixings needed for the headboard from company as I had difficulty in finding them locally and had to buy from internet. However, once it was fixed the headboard finished off the overall look of the bed. All in all an excellent, well made product and well worth the price.”

Helpful Report

Posted 9 years ago

“Product is outstanding - made and delivered exactly as requested. I'm actually glad I paid the extra to get a bed from this Company (these aren't budget beds after all). The bed is well made and as comfortable as I'd hoped. I used: - the online fabric swatch service to help choose a material (arrived very quickly - even with a few extras to consider). Very helpful - the showroom near Ikea in North London. Really helpful to make the right choice of mattress - then ordered using their laptops on site so I could ask questions. They then did an excellent job arranging delivery with the flexibility to meet my needs. The gents who assembled the product were careful and friendly too. Overall an example of the best of British manufacturing and design. I've recommended to others.”

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Posted 9 years ago

“Wonderful service, wonderful mattress”

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Posted 9 years ago

“Wonderful service, wonderful mattress”

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Posted 9 years ago

“A brilliant company, the advice over the phone included, a good comfortable bed. A very efficient company, very pleased. would definitely recommend ,”

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Posted 9 years ago

“Excellent bed. Lot of storage space and the safety box is an excellent idea .”

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Posted 9 years ago

“This is my second bed from the Storage Bed Company (for another bedroom!) and they are fabulous - so well made and the storage space is well...just wonderful...I would highly recommend them! Plus great customer service and communication!”

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Posted 9 years ago

“great product, speedy service, the quality was excellent. The delivery guys were very friendly, all in all a massive success”

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Posted 9 years ago

“Well made bed with loads of storage space. Just what we were looking for. Planning to purchase another in 2015.”

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Posted 9 years ago

“Excellent product, but more importantly when there was a problem with what was delivered they immediately solved all issues and were very friendly and helpful”

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Posted 9 years ago

“Ordered and delivered easily and, though expensive, you can feel the quality of the mechanism. Mattress is great too. Just had to shorten the headboard a little!”

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Posted 9 years ago

“Prompt delivery within the estimated time and still marvelling at how the continental king sized Air bed with luxury 1500 mattress was manoeuvred up two flights of turning stairs and assembled so swiftly. We spent a long time researching storage beds and were confident no other company could offer the quality and comfort we were looking for, nor so many customising options. The result is a bed of supreme comfort that perfectly complements our decor, swallows clutter and nights of the most blissful sleep we can remember! Highly recommended!”

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Posted 9 years ago

“Excellent service, start to finish. I now have a lovely, comfortable, practical, stylish bed. Thank you. Real people who understand individual needs.”

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Posted 9 years ago

“A superb bed with great storage - does exactly what it says on the tin!”

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Posted 9 years ago

“I've had my bed for about six months now, and it's great! Well made, mechanism still working perfectly, and lots of space underneath. My only minor quibble is the mattress - I bought this from the storage company to make sure it would be the right size, and to streamline delivery. I like a very firm mattress, so I chose "Firma 1400", but this isn't really firm enough for my taste. However as I said, I do like my mattress to be extremely firm - this would probably be fine for most people.”

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Posted 9 years ago

“Very well made and assembly was straightforward. Opening mechanism operates easily and smoothly and the amount of storage space is huge. All in all a really good purchase.”

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Posted 9 years ago

“Excellent product, timely delivery, good installation. Not cheap but worth the price”

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Posted 9 years ago

“Costly, but you get the best.”

Helpful Report

Posted 9 years ago

FURL is rated 4.9 based on 1,451 reviews