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FURL Reviews

4.9 Rating 1,476 Reviews
99 %
of reviewers recommend FURL
4.9
Based on 1,476 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read FURL Reviews
Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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FURL 5 star review on 11th March 2025
Anonymous
FURL 5 star review on 5th March 2025
Christine Whatford
FURL 5 star review on 5th March 2025
Christine Whatford
FURL 5 star review on 5th March 2025
Christine Whatford
FURL 5 star review on 5th March 2025
Christine Whatford
FURL 5 star review on 30th November 2024
Jonathan Downer
FURL 5 star review on 29th November 2024
Natasha Moxley
144
Anonymous
Anonymous  // 01/01/2019
Bed is excellent and well made. Only issue is it appears too heavy to move (when not being used for storage). Would recommend.
Helpful Report
Posted 9 years ago
The sofa bed has met our expectations of a product akin to a normal bed (we slept in it last night) and a vast improvement on any other sofa bed we have experienced before. We will be inviting guests, confident of their good nights sleep! The process of choosing it from the display room was straight forward and affirming. The service has been responsive in every way. Very satisfied, excellent mechanism, sturdy bed.
Helpful Report
Posted 9 years ago
Very Good quality Sofa Bed and looks equally attractive. The installers were very professional and got the sofa assembled very quickly. Will highly recommend for any one looking for a great Sofa Bed for long term.
Helpful Report
Posted 9 years ago
NIce quality sofa. Comfy, stylish and above all good customer service. Definitely a good place to get a sofa bed that will be a treat to your guests.
Helpful Report
Posted 9 years ago
I've had my bed for about six months now, and it's great! Well made, mechanism still working perfectly, and lots of space underneath. My only minor quibble is the mattress - I bought this from the storage company to make sure it would be the right size, and to streamline delivery. I like a very firm mattress, so I chose "Firma 1400", but this isn't really firm enough for my taste. However as I said, I do like my mattress to be extremely firm - this would probably be fine for most people.
Helpful Report
Posted 10 years ago
One of the most comfortable beds I have ever had. Very efficient and pleasant sales and delivery service (although you should be comfortable with dealing online). Would certainly recommend.
Helpful Report
Posted 10 years ago
Looks great, loads of room for storage and opens and closes very easily. Unfortunatly though it has developed a squeak, not what I expected for the money.
Helpful Report
Posted 10 years ago
We love our storage bed! Its super comfortable and we're able to finally get rid of some of the clutter that's been hanging around the flat. Delivery was a easy, and the guys put the bed together super-quickly. Not sure I could have done it myself. I would highly recommend these storage beds. After all they're very expensive beds, so they should be good! The only reason I didn't rate them very good is because they nickle and dime you over some of the options - everything is extra - and because they wouldn't take away my old bed.
Helpful Report
Posted 10 years ago
All went to plan, arrived when said it would and delivery guys great. Bed lovely. Only problem is that no fittings for headboard to wall, this is causing problems. Can you help?
Helpful Report
Posted 10 years ago
one problem. on the metal bars of the base were bits of metal solder which could tear the mattress. The guys delivering the mattress saw them and we wrapped gaffa tape round them. The company need to check this before sending beds out.
Helpful Report
Posted 10 years ago
I visited the showroom and found the team really helpful in answering all my questions and demonstrating the beds. I bought the ottoman and mattress which is very comfortable and great for storage. The only issue is that there were some delays with my chosen fabric and the delivery date was rearranged a few times. I would have thought that I could have received some compensation for the delays eg free pillows
Helpful Report
Posted 11 years ago
Very good construction of bed. Delivery was as discussed and delivery people very helpful. Very disappointed that the colour of the fabric bore no relation to the colour on the web except that both come under the vaguely Grey description. I know that I could have asked for a sample but you don't expect such a vast difference between the two and I wasn't bothered if there was a small difference. Otherwise I would have given you a very good. Perhaps you should put on the web that due to vast discrepancies between the colours on the web site and the actual colours that YOU ARE ADVISED toask for a sample.
Helpful Report
Posted 11 years ago
my sofabed was delivered on time,and installed efficiently. i'm very pleased with it's appearance,and the memory foam mattress is extremely comfortable.however,i find that the sofa should be a little softer to sit on.this could be because i'm very slim, without much padding on me.
Helpful Report
Posted 11 years ago
Very well made and solid bed. Easier to lift than I anticipated and with use will probably get easier. I installed myself and all bolted well and lined up quite precisely. Just one gripe, the instructions were poor, I ended up with 2 instruction sheets that didn't really 'tally' together.
Helpful Report
Posted 11 years ago
Bed excellent, although there was a scratch in the leather of the headboard when delivered. This was replaced by the company without too much hassle.
Helpful Report
Posted 11 years ago
I know this product is expensive, I thought that when I was looking however it truly is worth every penny. The quality is exceptional and when they say you could use it every day they are right. We don't but it is comfortable and fulfilled all expectations.
Helpful Report
Posted 11 years ago
FURL is rated 4.9 based on 1,476 reviews