FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,450 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

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FURL 5 star review on 11th November 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time on the day and the guys assembled bed quickly and efficiently . I was also delighted to get my bed delivered before Christmas after problems arose with original delivery date (shortage of drivers because of Covid)... and the bed is fab!”

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Posted 3 years ago

“Sofa is amazing and super comfortable. Everyone involved was very helpful. Had a few hiccups with the delivery date but it's a small company so you cant expect everything to run perfectly :p Overall very happy!”

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Posted 3 years ago

“We had a wonderful time choosing our Cambio sofabed at the showroom where we had time and help to understand and try out all of the options. It was a really lovely experience. We received the sofa on time and the delivery and assembly was done perfectly. We have thoroughly enjoyed using it so far, it is beautiful, comfortable and such a clever design. We will be back. Thank you so much to Furl.”

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Posted 3 years ago

“Excellent all round, - very easy to deal with, very helpful, and great communication.”

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Posted 3 years ago

“Simply excellent service from the moment we first considered buying a storage bed. Even before we ordered it the website and customer service was intuitive and efficient allowing proper choices and consideration of the benefits and costs of the bed at various spec levels. Once placed, the order was processed and delivered with the utmost regard for our needs and expectations. Delivery was again very efficient and COVID safe! An excellent, high quality product which was as advertised. Well done team Furl!”

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Posted 3 years ago

“A friendly and knowledgeably company. Went out of their way to show us the products and help with choices. A great functional product; effectively made bespoke for us, given the huge range of beds, and finishes. Made on time and without fuss. to our specification. Friendly and efficiently delivery. Very professional throughout. No Hassles despite COVID. Would definitely use the company again, if needed.”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“We have ordered two sofa beds and a table from this company. Couldn’t be more happy. From going into the showroom to the delivery of the furniture the service and products were excellent”

FURL 5 star review on 11th December 2020

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Posted 3 years ago

“Great and professional team. Very efficient and neat in the installation of the unit.”

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Posted 3 years ago

“Very Friendly and helpful. Excellent service overall.”

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Posted 3 years ago

“Great service from start to finish. Delivery planned well in advance and kept to. The two lads who delivered the sofa and assembled it could not be faulted, excellent all round would give more stars if possible!”

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Posted 3 years ago

“Storage beds are such a benefit in small houses and flats, and Furl makes quality products, made the way you need them. Having researched extensively online there are not many companies selling quality storage beds. The Max bed has lots of storage and a super comfortable mattress. I suggest booking a visit to the showroom, as they can answer your questions and you can test the beds. The delivery/ assembly team arrived on time, which is not always the case with other firms. Highly recommended”

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Posted 3 years ago

“I am a happy owner of Illusion bed and I can not stop thank Furl for producing such a beautiful and functional piece of furniture! Absolutely happy with my choice and purchase. The quality and look can not be beaten! My bed was delivered on time, by a friendly team who assembled it fast in my room. Everything worked out exactly as I wanted! My next purchase will be chairs and coffee table! Highly recommended!”

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Posted 3 years ago

“Efficient great service, the bed looks great...yet to try it out.”

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Posted 4 years ago

“Great products, passionately designed, constructed and installed. Top quality in service from start to end.”

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Posted 4 years ago

“Am seriously impressed by Furl. The service has been outstanding from beginning to end and the product is extremely good. 100% recommend and hope to use Furl again. I really wish you did normal sofas too!”

FURL 5 star review on 10th November 2020

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Posted 4 years ago

“After more than 3 months of waiting for our bed, the only thing I can say is - it was really worth it. The Furl and its delivery/assembling team was just great. We will definitely come back! P.”

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Posted 4 years ago

“Excellent service and installation process was great.”

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Posted 4 years ago

“Sumptuous, stately, eye watering and comfortable. Four words that immediately pop into my head. The sofa bed has made our room look glamorous. Thank you Furl for being Fabulous!”

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Posted 4 years ago

“We purchased a leather sofa bed with storage arms. Its so comfortable to sleep on and easy to fold up. We needed a bed that would be used everyday. We were able to test out the bed in the store, MJ was very helpful and took time to answer our questions. The delivery men were great too and they built the chair quickly. We would definitely recommend Furl!”

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Posted 4 years ago

FURL is rated 4.9 based on 1,450 reviews