FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, London
Rating: 4.88

4.9 Rating 1,451 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage
London
NW6 4EE

Write Your review

Tell us how FURL made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FURL 5 star review on 24th November 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are delighted with the sofa bed and particularly pleased we visited your London showroom, met David and benefited from his advice. The delivery team were friendly, efficient and shared David's enthusiasm for the excellent product. We strongly recommend you as a great Company with which to do business. Thanks Ken”

Helpful Report

Posted 11 years ago

“Excellent service. Very impressive quality of furniture and a pleasure to deal with such a professional firm. We are delighted with our storage bed, bed boxes and beautiful fabric.”

Helpful Report

Posted 11 years ago

“Responsive, professional, reliable and prompt. Thank you.”

Helpful Report

Posted 11 years ago

“We just love it. Style, comfort, construction and more”

Helpful Report

Posted 11 years ago

“I love my new sofabed! I needed a good sofa and a better bed as I am using it every night. I have to say that the bed is really comfy and easy to use on a daily basis. The sofa is good too and I liked being able to choose what style, colours and extra features I could have on-line before buying. It arrived quickly and was easily installed. Great all round really!”

Helpful Report

Posted 11 years ago

“Outstanding. I recommend Sueno to everyone! I found them by chance on the internet and called Johnny. Not only could they make exactly what I wanted but they could that in a matter of weeks, and then deliver not just on the day I wanted but almost to the minute they said they would arrive. Outstanding service, excellent quality bed and a British family-run business. It says it all. 10 out of 10!”

Helpful Report

Posted 11 years ago

“We visited the Nottingham showroom to choose a sofa & received expert advice helping us to choose. The sofa bed arrived as advised, David put together within minutes. We are delighted, it is so comfortable for my elderly in laws. It is wider than a standard double bed. The service was excellent, we would highly recommend this product. Thank you Helen Muniappa”

Helpful Report

Posted 11 years ago

“all round very good service,sofabed is fantastic,what more can I say.....would recommend =) many thanks”

Helpful Report

Posted 11 years ago

“Very happy thank you”

Helpful Report

Posted 11 years ago

“Bed is nice, disappointed with the customer services.”

Helpful Report

Posted 11 years ago

Hello Paula, Thank you for your message we have tried to contact you to discuss any issues you have.

Posted 9 years ago

“I would like to thank you very much for the wonderful storage beds I have had from you! My daughter and I are extremely happy with them, they give a whole new meaning to the traditional closet!! Your delivery and installation team were superb, both efficient, quick and really nice people. The beds are comfortable and easy to use. I get such a kick out of lifting it up and seeing so much !! Thank you very, very much.”

Helpful Report

Posted 11 years ago

“My daughter is delighted with her new bed, the storage is fantastic and the bed mechanism is very good quality. The delivery was on time and the installers were efficient and helpful. Well done Storage Bed Company!”

Helpful Report

Posted 11 years ago

“A bit long processing the finance but overall satisfied. Very good quality.”

Helpful Report

Posted 11 years ago

“A very good product - best we had seen. Friendly efficient service. The bed has meant that we now have a usable double bed in our smallest bedroom,which previously had a single. We have no problem in recommending the sofa bed.com.”

Helpful Report

Posted 11 years ago

“Great service Great quality and fitted in through a narrow hallway and delivery guys were early ! Fantastic”

Helpful Report

Posted 11 years ago

“I know this product is expensive, I thought that when I was looking however it truly is worth every penny. The quality is exceptional and when they say you could use it every day they are right. We don't but it is comfortable and fulfilled all expectations.”

Helpful Report

Posted 11 years ago

“because of circumstances, [my husband is disabled,] I need to sleep in the lounge & was looking for a chair bed suitable for everyday use. After much searching, both in high street shops & on the net, I found the sofabed company which sounded exactly what was required. The service I received was excellent with prompt delivery when promised. I have been using the bed for several weeks now & find it really easy to open & close, & very comfortable to sleep on. I would definitely recommend your products to anyone needing a bed for everyday use. Expensive certainly but well worth the extra cost.”

Helpful Report

Posted 11 years ago

“The bed is very well made, love the Nori colour, and the storage capacity is amazing (King size). The chaps that delivered and installed it were very professional, friendly, and efficient. All in all I would recommend this bed, and this company in particular. In fact I have told all my friends who may be looking to buy a new bed.”

Helpful Report

Posted 11 years ago

“I bought this sofa bed with the necessity that it was suitable for regular use; in other words that it was well made, comfortable and easy to pull out/put away. I am happy to say it fits these criteria and is so far performing well after 7 months of near daily use. I particularly like the fact the arms are slim allowing for a wider mattress width. This was probably the most expensive sofa bed I came across when searching, but all in all it has definitely been worth the money. I would highly recommend.”

Helpful Report

Posted 11 years ago

“Good choice of products,good advice about the products,swift response to follow up enquiries,efficient service when order was made,product delivered on time at specified time by very friendly,helpful and polite deleivery personnell.Personal service .Brilliant Sofa Bed.Will definitely recommend”

Helpful Report

Posted 11 years ago

FURL is rated 4.9 based on 1,451 reviews