“Once again the guys at Fully Charged excelled themselves. The charging cover on my Riese & Muller split and they replaced it immediately free of charge .”
“Ordered a Moustache Lundi online after a virtual.consultation as I live far away from the stores. They had the bike in stock and it was delivered within 2 days..Thanks Fully Charged for recommending me the perfect bike for my needs - I love it :)”
“I had an appointment and spoke to Richard who was excellent., very helpful answered all my questions. I was able to take two bikes out to test ride and bought a Tinker with belt drive. Brilliant bike for me.”
“Recently bought a new ebike and pannier from you online , very happy with the service I received especially Richard was very helpful as there was a little hiccup with delivery, but he sorted it straight away”
“really nice staff (Max) but completely inaccessible. Phone lines don't answer and emails can be a week or more for a reply. This made the experience frustrating and disappointing as communication is key - especially when buying something as significant is a pricey Tern bike. I would suggest employing more people to man the phones and respond effectively to queries. Several 30+ minutes left on hold with no eventual answer is not good enough. Plus a phone line that 'Fails' when called too. But as I said very nice and helpful staff when eventually you do make contact.”
“Bought a couple of bikes from fully charged, they were delivered to Bristol in perfect condition, great Moustache bikes just completed the +- 300 mile Caledonian Way route on them, no issues no faults”
“My Moustache bike has changed my life! It is reliable and robust, getting me from A to B without a fuss. Fully Charged team are friendly and responsive, with expertise in electric bikes which gives me great confidence.”
