Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.39

4.4 Rating 541 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Fulham Timber made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was delivered the day after the email stated. Couldn’t get in touch with anyone to find out and nobody contacted me to let me know about the delivery either. The funniest thing is as soon as I complained via PayPal I got a response. Eventually it got delivered the next morning.”

Helpful Report

Posted 1 year ago

“Quick and easy. Although the driver ( I believe it's their own) can be more polite and not talk to me as if I'm a worker or something. I even have to help him carry stuff down as he can't be bothered to do anything.”

Helpful Report

Posted 1 year ago

“I found the back up service excellent - I ordered incorrectly and Sydney took charge and sorted it even better than I expected”

Helpful Report

Posted 1 year ago

“Excellent service, fast and incredibly polite staff.”

Helpful Report

Posted 1 year ago

“I have been kept up to date, phoned, and deliveries on time. The service I have received has been great, I will keep going back as I have been treated very well by Fulham Timbers, and they have gone out of their way to assist.”

Helpful Report

Posted 1 year ago

“Great service, delivered by a very friendly and helpful driver. It's wood, what more do you want?”

Helpful Report

Posted 1 year ago

“Good service. Quick to respond to queries.”

Helpful Report

Posted 1 year ago

“I have to say Sidney has been so helpful He is a great asset and credit to you. Nothing was too much trouble for him And when I had a problem he sorted it out straight away. Very impressed with the service I received from the delivery drivers also Thank you”

Helpful Report

Posted 1 year ago

“Many of the timber pieces were warped and essentially unusable”

Helpful Report

Posted 1 year ago

“The quality of the product was terrible. I can't match it with the photo provided. I wish I had got it from WIcks or other timber after checking the colors and quality of the product.”

Helpful Report

Posted 1 year ago

“Delivered wooden items in real time and made order on line is so easy and price also reasonable”

Helpful Report

Posted 1 year ago

“Fantastic service, quick, professional”

Helpful Report

Posted 1 year ago

“While pricing was good but I was not sent my full order following my discussion with your sales person. Instead of 4.8m x 56 pieces, I was surprised to receive 3.9m x 60 pieces. This cannot be right. How can 4 pieces of 3.9m make up for the difference?”

Helpful Report

Posted 1 year ago

“Good price, convenient service, fast and reasonably priced delivery. The quality of the timber is, however, not superb, only around half of the material is straight; I have not put it to use yet, therefore, I don't know how difficult will it be to work with it.”

Helpful Report

Posted 1 year ago

“The delivery driver Very professional and helpful,thank you very much”

Helpful Report

Posted 1 year ago

“Good quality - delivery driver helpful”

Helpful Report

Posted 1 year ago

“A great product at a great price, delivered on time by a helpful friendly driver. Recommended.”

Helpful Report

Posted 1 year ago

“Good prices, help if you want it, delivered 48-72hrs”

Helpful Report

Posted 1 year ago

“I couldn't beat their price anywhere else. When I needed to add additional materials after my first major order had been delivered, this firm were fantastic. They did not charge me any additional delivery fees. I highly recommend.”

Helpful Report

Posted 1 year ago

“Purchasing 19x38mm Sawn Treated Roofing Batten was nothing short of confusing as the advertised length is not in stock (again not advertised as it's not in stock) but having a longer length which costs extra and is not really an issue. Delivery was swift once the additional cost was paid, however the quality of the battens was poor, more than 11 of the 60 battens were crushed/chipped/broken rendering them useless, but was resolved with an email and replaced within a few days. More hassle than anything really, i chose Fulham timber for quality and hassle-free purchasing and received the exact opposite..”

Helpful Report

Posted 1 year ago

Fulham Timber is rated 4.4 based on 541 reviews