Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.40

4.4 Rating 536 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three of seven lengths of shiplap were unusable due to knot holes. Complaint raised -awaiting response”

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Posted 2 years ago

“Fulham Timber has always delivered promptly and i have never had to question any of my many deliveries from them.”

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Posted 2 years ago

“Best quality, good price and very fast delivery. Thank you !!”

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Posted 2 years ago

“Ordered some wood for a project but it was not the size in the description which meant having to redo plans.”

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Posted 2 years ago

“Arrived at the right time. Offload was great and driver was courteous.”

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Posted 2 years ago

“I ordered an ogee panel mould. The first delivery attempt was of an ogee architrave, so I sent it back. The second delivery attempt was to the wrong address. I finally got what I ordered on the third attempt. Having said that, Fulham Timber were one of the few outlets that had what I wanted, and when it arrived, it was perfect.”

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Posted 2 years ago

“The driver very good, delivery👍”

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Posted 2 years ago

“Your app doesn’t work and send orders to the selected branch So have to go through it with the staff whom don’t believe me at first - not the first time Get your app synced 😉”

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Posted 2 years ago

“Good quality and package well, would use again.”

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Posted 2 years ago

“Delivery all went to plan the bloke was polite & helpful, would highly recommend.”

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Posted 2 years ago

“Excellent customer support, the delivery driver was polite and helpful, the C24 timber was great quality. Thank you Fulham Timber.”

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Posted 2 years ago

“Order was delivered as it should. But my client changed his plans and changed size of decking. From 40 decking boards I used 20 and I via telephone to be changed. My new order with longer boards was delivered and old boards was taken to their warehouse. Its been more than a year and I still didn’t get my money back. Person who Was contacted few times was Ben. Unfortunately no response”

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Posted 2 years ago

“Very easy transaction. Good value and delivered quickly by a very helpful man.”

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Posted 2 years ago

“Arrived on the day that had specified if only they could have let me know if it was going to be morning or afternoon nothing worse than doing night work and have got to stay a wake however was delivered in morning excellent service would definitely use them again just hopfully will be more accurate with morning or afternoon 10 out of 10.”

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Posted 2 years ago

“Excellent service from online chat to store staff. all along very positive attitude, very supportive, and very polite. Especially the gentleman with whom I spoke over the phone was very patient and polite. Only one positive suggestion which may encourage people to buy more is that if you mention online order form that customer could also arrange for their pickup and delivery. because initially £300 delivery really put me off. but due to superb customer service, they replied promptly and I arranged my own courier. Thnkyou all”

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Posted 2 years ago

“Ordered a quantity of 6x2 framing timber. Arrived on day specified with delivery being notified in good time on the day. Costs were competitive and the goods arrived in good condition. Will be using FT again. Thanks.”

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Posted 2 years ago

“Great price, with prompt delivery”

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Posted 2 years ago

“Excellent service and delivery. Good prices”

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Posted 2 years ago

“Good customer service and delivery. Very happy 😊😊😊”

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Posted 2 years ago

“Excellent service and customer service! Fulham Timber reimbursed the delivery fee (£18) following a 1 day delay despite not officially committing to the expected delivery date. Excellent material.”

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Posted 2 years ago

Fulham Timber is rated 4.4 based on 536 reviews