Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.40

4.4 Rating 536 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fulham Timber, a top class supplier for all building needs, good old fashioned service, and reliable delivery at great prices.. The fact that I lived somewhat out of the area, didnt matter at all..well done.”

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Posted 4 years ago

“Easy to order. Delivered on time.”

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Posted 4 years ago

“The straighest timber this side of the Thames”

Fulham Timber 5 star review on 29th December 2020

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Posted 4 years ago

“I called up on the 21st December to ask when delivery would be, I was told 23rd December. I placed the order 5 minutes later and was told to expect delivery on the 6th January. I can’t really rate FT yet because I still haven’t received the delivery.”

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Posted 4 years ago

“Fast delivery and reasonable delivery charge. Would use again.”

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Posted 4 years ago

“Very quick and efficient service. Quality of decking timber looks good and at a decent price.”

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Posted 4 years ago

“Order online,and it arrives Punctually! Great service”

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Posted 4 years ago

“Prices good and products mostly as described too (much better than home improvement stores) but the delivery service is very unreliable.”

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Posted 4 years ago

“Very good service, thanks for good delivery they very nice work.”

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Posted 4 years ago

“It was very good, The driver turned up at the Allotment gates and called me and delivered the goods. The size of wood I ordered was not available so I was given the larger size which was useful.”

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Posted 4 years ago

“Timber delivered much quicker than expected.”

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Posted 4 years ago

“Re order 7917. Busy time of year and what concerns i had ref delivery have been resolved. Thank you.”

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Posted 4 years ago

Hi Leonard, Thank you for your review. Unfortunately, I'm unable to find an email from yourself however I can confirm your order will be delivered tomorrow, between 9 am and 3 pm. Best regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“Helpful and efficient just what was needed. Will recommend and use again”

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Posted 4 years ago

Thank you for your review David - glad to see you're happy with our service! Best Regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“Driver was helpful. Arrived on the day. Decking is reasonable. I piece of wood was missing. Communication could do with some improvement”

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Posted 4 years ago

Thank you for your review Geoffrey, we appreciate your feedback! Glad to hear our driver was helpful. Please get in touch with the details of the missing timber and I'll get that refunded for you. Best Regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“Delivered wrong timber. So not great. Delivered correct timber a few days later.”

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Posted 4 years ago

Thank you for your review Phillip - apologies to hear the incorrect timber was delivered. I have refunded the delivery charge for you for the inconvenience! Best Regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“I find Fulham timber very responsive, value for money and incredibly helpful. When I needed to add to an order and it had left already they sent the extra free of charge - excellent service.”

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Posted 4 years ago

Thank you for your review Anna - glad to see you're satisfied with our service! Best regards, Onur Levent E-Commerce Manager

Posted 4 years ago

“a1+++++++++++++ service”

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Posted 4 years ago

“Unrivalled service and fantastic quality decking!”

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Posted 4 years ago

Hi Mark, Thanks for your feedback! Glad to know you're pleased with your decking, enjoy. Best regards, Onur Levent E-Commerce Manager

Posted 4 years ago

Fulham Timber is rated 4.4 based on 536 reviews