Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.40

4.4 Rating 536 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never tried this company before but thought I would try them. 1st class service from the office and also from the driver.”

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Posted 2 years ago

“Quick, efficient delivery and excellent after sales service when I needed to change my order.”

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Posted 2 years ago

“Delivery came reasonably fast, but expensive delivery fee. When the delivery arrived they were not packaged or wrapped at all, and 2 of the 6 lengths ordered were damaged, so I couldn't take full delivery. I was then told the remaining lengths would be delivered the next day by the unapologetic delivery driver, and this didn't happen. The remaining lengths were delivered the following week. Product is not of the best quality, with cracks and imperfections on them.”

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Posted 2 years ago

“Wood arrived in good time. Price was reasonable given the supply problems at the moment.”

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Posted 2 years ago

“Happy with the quality of the product but not impressed with lack of communication about delivery date.”

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Posted 2 years ago

“Reliable and fast delivery good communication and prices”

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Posted 2 years ago

“Easy to order online, good comms from customer service, delivery lead time quick enough. No nonsense, good timber as described, no unforeseen delays in delivery, keen pricing. Thank you”

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Posted 2 years ago

“I have found ordering online easy to use and communication of delivery dates accurate”

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Posted 2 years ago

“Everything was perfect apart from the delivery time given to me a day before. The driver turned up 2 hours before I was expecting and I wasn't at home. He managed to unload all materials himself and left them in my front garden for which I am glad but then I had to move everything to the garage myself. If I have to give a score out o 10 then the Quality and price of products would be 10, but logistics unfortunately 1”

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Posted 2 years ago

“I am still waiting for a partial refund of items not delivered after I amended the order. The delivery was a day early without notice and when I hadn’t arranged to be in.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Placed my order and was very happy with both the price and the service supplied. I was especially pleased with the early delivery and the extra wood given. Thank you Fulham Timber I would definitely recommend to family and friends.”

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Posted 2 years ago

“Super! Thanks”

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Posted 2 years ago

“Competitive pricing, quality products and timely delivery!”

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Posted 2 years ago

“Easy to order, delivered early and the driver was great. Really friendly and really helpful. The products were exactly as ordered and of great quality. All round a great service.”

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Posted 2 years ago

“Best services and prices in london”

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Posted 2 years ago

“Good customer satisfaction. Friendly service and helpful delivery driver”

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Posted 2 years ago

“Very bowed lengths of wood. Not impressed at all”

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Posted 2 years ago

“I ordered a second time from them, and all was good. The second time, I found some 2'x4' were demaged, I sent a pics, and the next day they replaced it :) It shows great customer service, and having good prices is not all (although they have good prices). Recommended!”

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Posted 2 years ago

“Very quick delivery, driver was very helpful and careful. Good quality product, no dodgy pieces of wood in the order.”

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Posted 2 years ago

Fulham Timber is rated 4.4 based on 536 reviews