Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.40

4.4 Rating 536 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Fulham Timber made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, reliable delivery would definitely use again”

Helpful Report

Posted 3 years ago

“After an initial glitch all items swiftly delivered. Prompt and courteous”

Helpful Report

Posted 3 years ago

“Highly recommend using Fulham Timber. All timbers that were delivered were in excellent condition none twisted. The delivery was quick and I was able to complete my project before the rain. Great service, I will be using them again”

Helpful Report

Posted 3 years ago

“Slight delay on delivery but was emailed to advise. Goods turned up on the revised day no problem. Driver polite and helpful. Timber as advertised. All ok.”

Helpful Report

Posted 3 years ago

“Timber arrived on the expected date after being communicated they it was unfortunately delayed. Delivery driver was very friendly and extremely helpful ,he carried the timber with me to my house , a fair distance which was well beyond my expectations .”

Helpful Report

Posted 3 years ago

“I buy a fair amount of treated timber and reinforced steel for a few garden projects so decided to give this company a try. Buying online was very straightforward but there was no communication regarding delivery and so no one was prepared to check it carefully when the driver was here. Therefore, two 6x2 4.8M received are C16 and not C24 as bought. Both 4x2 2.4M are also C16 and not C24. Also, I am missing one 4x2 3.6M C24 and one of the four I received is C16 (not C24 as I bought) and is not even cut to size (!) All the rest was fine and the garden sleepers were good quality/money. However, given the above I can’t recommend and will try to avoid this company in the future.”

Helpful Report

Posted 3 years ago

“The driver was very polite and helpful”

Helpful Report

Posted 3 years ago

“Both orders i had ,50%of wood was very wet and some wood planks completely wet ...which is not ideal when you need fast building works to be done with dry materials. Quality and delivery itself seems good.”

Helpful Report

Posted 3 years ago

“I’m incredibly disappointed. The plywood sheet arrived with a huge tyre track running right across the length of the sheet. I only noticed the mark on the weekend when I went to start work on it. I’ve tried sanding and washing it off and I can’t remove it.”

Fulham Timber 1 star review on 1st March 2021

Helpful Report

Posted 3 years ago

Good morning Michael, Sorry to see that we've sent out such a sheet out to you, this should never have been sent out. We will happily have this replaced for you, please get in touch with me by emailing onur@fulhamtimber.co.uk, or calling me directly on 07711 701548 and I'll get this arranged for you. Best regards, Onur Levent E-Commerce Manager

Posted 3 years ago

“Delivery guy was a bit rude to me”

Helpful Report

Posted 3 years ago

“Didn’t receive all my goods and have received no answer to emails”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review. We have absolutely no record of any emails from yourself to our online mailbox. If you contact us at online@fulhamtimber.co.uk, we'll be happy to help. Kind regards, Onur Levent E-Commerce Manager

Posted 3 years ago

“I would definitely highly recommend Fulham Timber to all. The service I got was brilliant from placing my order and having it delivered. They communicate very well with their customers. Very honest and trustworthy. I will be definitely placing my next order with in the week. ***** rating Annie”

Helpful Report

Posted 3 years ago

“Very good product”

Helpful Report

Posted 3 years ago

“The website, process of ordering and clarity on despatch was clear and hassle free. The gent who delivered the timber was helpful, courteous, friendly and efficient”

Helpful Report

Posted 3 years ago

“Really pleased with the timber and decking boards we bought. The delivery was really quick and all boards were in good condition.”

Helpful Report

Posted 3 years ago

“Deliveries were good other than the one from Colliers wood as I asked them to change over 12 no damaged t/g flooring they delivered.After having said yes they never swapped them over”

Helpful Report

Posted 3 years ago

“Excellent sevice, clear website and low prices!”

Helpful Report

Posted 3 years ago

“Managed to make my products to order and have them delivered all within a week - and at a reasonable delivery fee too. Many thanks!”

Helpful Report

Posted 3 years ago

“I ordered a piece is skirting board at a very good price. It was delivered quickly and with care. Excellent service.”

Helpful Report

Posted 3 years ago

“Quick delivery. Measurements were slighlty off to was was ordered but not an issue for my project.”

Helpful Report

Posted 3 years ago

Fulham Timber is rated 4.4 based on 536 reviews