Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.40

4.4 Rating 536 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and friendly staff but you delivered plasterboard adhesive months past it's use by date. I had to dash out to get more at Wickes - a 90 min round trip. Always check the date on knauf plasterboard adhesive”

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Posted 1 year ago

“Excellent service excellent prices, very good quality timber and whats even better is you can use paypal credit to purchase! The only timber merchant iv ever heard of that does it 👍”

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Posted 1 year ago

“Good prices, good quality product (all timbers were substantially straight. Only one had slight damage which could be worked around. Delivery was on time and efficient. Driver helped unload.”

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Posted 1 year ago

“Excellent Price Excellent Communication Excellent Delivery”

Fulham Timber 5 star review on 4th January 2023

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Posted 2 years ago

“Good quality timber. Good price. Fast delivery.”

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Posted 2 years ago

“The service was quick and easy, staff were courteous too”

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Posted 2 years ago

“Have used Fulham Timber twice over the past couple of weeks and was on both occasions impressed by their drivers who couldn't have been more helpful.”

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Posted 2 years ago

“You need to sort out your delivery system, emails, management, not sure what... Such a big company, price is good and such a mess with deliveries. My advice, hire Polish guys. Whenever you have a Polish branch, everything is fine, elsewhere everything is a total mess”

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Posted 2 years ago

“Brilliant, professional and prompt service. Many thanks!”

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Posted 2 years ago

“I'm amazed how quick and easy it went from order, agreeing to a delivery date and a punctual delivery. Quick customer service and great quality building supplies. Will definitely use again and can highly recommend!”

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Posted 2 years ago

“Very easy to order delivered on time when they said very helpful driver good quality timber. Would order from you again.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Competitive price and efficient and friendly delivery”

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Posted 2 years ago

“Dimensions completely misleading or wrong part supplied. No interest in correcting problem.”

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Posted 2 years ago

Hi David, As our product page says and as I explained to you by email, an 8mm x 27mm moulding is the correct moulding for 12x32mm - as the description on the product page states, sizes are nominal so vary by around 5mm in size, this is an industry standard sizing method. We emailed you examples confirming this on three other merchants websites. We offered to refund the order if you wanted to return it, you decided not to. Best regards, Onur E-Commerce Manager

Posted 2 years ago

“Excellent service throughout. I dealt with Jonathan who went above and beyond in terms of service and support. Great turnaround times too.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Excellent service, delivered my timber nice and early. The driver was very helpful.”

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Posted 2 years ago

“Quality service”

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Posted 2 years ago

“Very helpful both in store and online/over the phone”

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Posted 2 years ago

“Service 5 stars”

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Posted 2 years ago

Fulham Timber is rated 4.4 based on 536 reviews