Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 4,004 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent attention to detail given the amount of time spent to remove all fuel.”

Helpful Report

Hello Tony, Thank you for the 5* review! We are so pleased to see that you are happy with our service! Glad we could help! - Matt, Fuel Fixer

“Very efficient service.”

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Hello Colln, Thank you for the 5* review! We are glad to see that you are pleased with the service! Glad we could help! - Matt, Fuel Fixer

“The person who came out was obviously well trained in his job with loads of practical experience, who did the job carefully and throughly, whilst talking an anxious me through each step. Highly recommend.”

Helpful Report

Hello Paul, Thank you for the 5* review. Yes our engineers are all very well trained that Is something we pride ourselves In. We are more than happy to talk our customers through the job step by step. Finally I am glad the vehicle Is well. Many Thanks Alex!

“After a quick search online, I came across fuel fixer, and gave them a call. They took my details, paid a deposit and they arrived within an hour. They got straight on the job pumping out the wrong fuel and cleaning the fuel system. Put some fresh fuel in and had the car running again within half an hour. The car actually ran better than it had before I had wrongly fuelled it , which was a bonus. Overall, very happy with the service and would recommend.”

Helpful Report

Hello Tim, Thank you for the 5* review. I'm glad you were so happy with the service and we are delighted to hear that the vehicle Is running better than before. All the best. Alex Fuel Fixer!

“Excellent service, turned up earlier than expected and completed the job in good time.”

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Hello Ian, Thanks you for the 5* review. I'm glad the job was completed and In good time. Many Thanks Alex Fuel Fixer!

“Quick reassuring and efficient - rescued!”

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Hi Neil, Happy to hear we carried out a quick and efficient service. Thanks for the 5 stars :) - Lauren, Fuel Fixer

“Because they are very reliable and turn up when they say and fix the problem”

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Hi Michael, Thanks for the 5 stars! Happy to hear we provided a quick and efficient service. - Lauren, Fuel Fixer

“So lovely, honest & quick! I’d gone home as the RAC could do nothing for me. The man picked me up in the van from my house & took me back to the petrol station. I got exactly what I’d asked for. My car is like nothing happened.”

Helpful Report

Hi Caroline, Thanks for the kind words and 5 stars! I'm glad our engineer was was able to help out and that the car is running smoothly :) - Lauren, Fuel Fixer

“Great service 100% Guarantee in resolving.”

Helpful Report

Hi Mukhtar, Thanks for the 5 stars! Happy to hear we could provide a great service. - Lauren, Fuel Fixer

“Very efficient,soon sorted! Thank you”

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Hi Grenville, thanks for the 5 star review! Glad we could help. - Lauren, Fuel Fixer

“Great service although I wished I had been more careful, hopefully I shan’t need you again service brilliant”

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Hi John, Thanks for the 5 stars! Glad we could provide a good service. We don't usually have repeat customers ;) - Lauren, Fuel Fixer

“After putting in the wrong fuel in my wife's car, I called Fuel Fixer, they gave me price and a time they would make it to empty my fuel tank. Everything was spot on, I even took some fuel cans and saved my self some fuel for my daughters car, the guy who came waited until I re-fueled and made sure all was ok. great job.”

Helpful Report

Hey, Great to hear everything was spot on! Our engineers are always happy to help where they can. Thanks for the 5 stars. - Lauren, Fuel Fixer

“The service was prompt & efficient The office staff kept me informed of the whereabouts of my engineer and when he would be with me. On arrival the engineer explained the process he would be undertaking and it was all done very quickly.”

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Hi Elaine, Thanks so much for the 5 stars! Wonderful to hear both our office team and technician provided a great service. - Lauren, Fuel Fixer

“Had them come out to fix my stupid mistake, he was polite smart and got on with the job with no dramas”

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Hi Mark, Great to hear we could help! Always nice to hear good feedback for our engineers. Thanks for the 5 stars. - Lauren, Fuel Fixer

“Good service”

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Hi Gergely, Thanks for the 5 stars! Glad we could provide a good service. - Lauren, Fuel Fixer

“This survey is a bit inconsiderate to the individual involved who in error puts the incorrect fuel into their vehicle through a slip of the mind and then reminded of the embarrassment caused, the inconvenience of the situation, the delay in the journey, time lost and more over, the whole expense of the incident itself. Why do you need a survey to justify a valuable service when things go wrong?”

Helpful Report

Hi Raymond! I'm sorry you feel that way, I can 100% understand mis-fuelling is stressful and not everyone wants to be reminded of the experience although as a business reviews are highly important to us... to gain feedback and also reassure new customers that we are a reputable and trusted service. To be able to reassure that we can carry out a quick and efficient service from others that have used us in the past. if one is unsure of a company the only logical thing to do is look into the reviews and that's why we highly appreciate people like yourself taking the time to do so. Thanks so much for the 5 stars ! - Lauren, Fuel Fixer

“were here very quickly and did a very efficient job . i was back on the road in no time”

Helpful Report

Hi Dale, Thanks for the 5 stars! Glad we could provide a quick and efficient service. - Lauren, Fuel Fixer

“Reassuringly efficient. Gave time updates which was helpful.”

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Hi Dormer, great to hear we could help out! thanks for the 5 star review. - Lauren, Fuel Fixer

“Didn’t wait long . Good friendly service .”

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Hi Julie, Glad to hear we could help out in a time efficient manner! Thanks for the 5 stars. - Lauren, Fuel Fixer

“He went to the wrong village at first but when he got here he was ok. A little on the expensive side to be honest!”

Helpful Report

Hi Steve, Thanks for taking the time to leave a review. Sorry to hear about the confusion. Glad the rest of the job went smoothly! Our prices fairly represent the work carried out by our engineers and are similar to those of the AA & RAC. - Lauren, Fuel Fixer

Fuel Fixer is rated 4.8 based on 4,004 reviews