Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,733 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I mistakenly put 35 litres of petrol into my diesel at the pump . I was given fuel fixers number by the service station . I called and a very helpful lady took my call and arranged for their technician to come to me and remove all the mixed fuel . He arrived in 90 minutes and drained the tank and waited for me to refuel and made sure that the vehicle was running 100% ok . The technician was extremely professional and courteous as well as just friendly and easy to chat to . I would definitely use them again if I am ever stupid enough to do that again . I highly recommend Fuel Fixer’s service . It saved my bacon as I thought I was going to be stuck for many hours ..”

Helpful Report

Hi John, thank you very much for your kind words and 5* review! It's brilliant to hear that from start to finish you received a great service from us! We are glad that we were able to get to you quickly and have your vehicle back up and running efficiently. Thank you for recommending us! :) - Lewis, Fuel Fixer.

“Good service quick done”

Helpful Report

Hi Sir, thank you very much for your review. We are glad you were happy with the service. It's also great to hear that we got the job done quickly for you! :) - Lewis, Fuel Fixer.

“After a quick phone call to Fuel Fixer, the engineer was with me within about 40 minutes. The engineer was very polite, courteous and patient with me. Can’t recommend these guys enough. Very happy with the service I received”

Helpful Report

Hi Gavin, thank you very much for your kind words and the 5* review! It's wonderful to hear that Zsolt provided a great service for you and your vehicle! Glad to hear that you would recommend us too, thank you! :) - Lewis, Fuel Fixer.

“On site within one hour ,the fitter explained what he was going to do,and got on with it. The whole thing took about a hour and a half. Good service from him.very polite and friendly.”

Helpful Report

Hi Robert, thank you very much for your 5* review! We are glad to hear that you were happy with the service that our engineer Colin provided for you. We are very pleased that we could get your vehicle back up and running efficiently! :) - Lewis, Fuel Fixer.

“Very quick and friendly service”

Helpful Report

Hi Elizabeth, thank you very much for the 5* review! We are very pleased to hear that you were happy with the service. Glad that we could get to you quickly and get you back on the road! :) - Lewis, Fuel Fixer.

“Very good service for first time being a customer!”

Helpful Report

Hi Jess, thank you very much for your 5* review! We are glad to hear that you were happy with the service that you received from our engineer Bela. Glad we could help! :) - Lewis, Fuel Fixer.

“Amazing, highly recommended! After mistakenly adding adblue to the diesel tank of my Volvo, I had received a quote of £10k from the main dealer to fix it. Luckily my wife found FuelFixer on the web, gave them a call and they fixed it for a fraction of the cost. They arranged everything very quickly and I couldn’t be happier about the outcome. A big thank you.”

Helpful Report

Hi Keith, thank you very much for your 5* review! We are extremely pleased to hear that you were happy with the service we provided for you. It's also a pleasure to hear that we were able to save you a lot of money to rectify the issue. Glad to hear that Colin got everything sorted efficiently! - Lewis, Fuel Fixer.

“I messed up by putting the work fuel in. Phoned fuel fixers up. They were with me within the hour. The engineer was professional and I was back on the road in know time at all”

Helpful Report

Hi Glen, thank you so much for your review. We are pleased to hear that you were happy with our service and that our engineer Kris took great care of you on the day. Glad we could help get you back up and running again nice and quickly! :) - Rachel, Fuel Fixer.

“very good emergency service”

Helpful Report

Hello, thank you so much for your 5* review. We are pleased to hear that you were happy with our service on the day. Glad we could help get you back up and running again nice and quickly! :) - Rachel, Fuel Fixer.

“Fast response, very polite and friendly, very reassuring”

Helpful Report

Hi Paul, thank you so much for your 5* review. We are very pleased to hear that you were happy with our service. We understand that these situations can be rather stressful so I am glad that you felt reassured and in good hands with us on the day, that is exactly what we are here for. Glad we could help! :) - Rachel, Fuel Fixer.

“Was professional and got the job done! The mechanic that came to drain my car was very thorough and efficient Was a little bit on the pricier side But was worth the money!”

Helpful Report

Hi Joshia, thank you so much for your 5* review. We are pleased to hear that you were happy with our service and that our engineer Soma took great care of you on the day. We understand it is never an expected cost but we make sure our engineers are trained to the highest standard and that they have all the latest equipment to get you back up and running without any issues. We are glad to hear that you felt this high level of service was reflected on the day :) - Rachel, Fuel Fixer.

“Good service... Guy was thorough and friendly.”

Helpful Report

Hi Trevor, thank you so much for your review. We are pleased to hear that you were happy with our service and that our engineer Arpad took great care of you on the day. Glad we could help! :) - Rachel, Fuel Fixer.

“Very pleased with fuel fixer, arrived at premises shortly after phone call, carried out work efficiently, with no mess, very helpful staff, would highly recommend.”

Helpful Report

Hi Clare. Thank you so much for your 5* review and recommendation, it really does mean a lot to us! We are pleased to hear that you were happy with our service and that our engineer Adam took great care of you on the day. Glad we could help get you back up and running again nice and quickly! :) - Rachel, Fuel Fixer.

“Friendly & efficient. Would definitely recommend”

Helpful Report

Hello, thank you so much for your 5* review and recommendation, it really does mean a lot to us! We are pleased to hear that you were happy with our service on the day. Glad we could help! :) - Rachel, Fuel Fixer.

“Prompt and professional.”

Helpful Report

Hi Carlo, thank you so much for your 5* review. We are pleased to hear that you were happy with our service and that our engineer Soma took great care of you on the day. Glad we could help get you back up and running again nice and quickly! :) - Rachel, Fuel Fixer.

“Received an excellent and prompt service”

Helpful Report

Hello, thank you so much for your review. We are pleased to hear that you were happy with the service on the day. Glad we could help get you back up and running again nice and quickly! :) - Rachel, Fuel Fixer.

“First off thought price 😳but when explained that jets all cleaned out and job done properly not like some company’s I went for it as self employed and needed my van,can only say brilliant job and dest van has ever run the chap that came out explained in detail everything that was going on,brilliant service,highly recommended 👍”

Helpful Report

Hi Richard. Thank you so much for your 5* review and recommendation, it really does mean a lot to us! We are really pleased to hear that you were happy with our service and that our engineer Csaba looked after you on the day. We do make sure all of our engineers are trained to the highest standard and that they have all the best equipment to make sure that you are in the best of hands. I am glad that this was reflected on the day for you. Glad we could help! :) - Rachel, Fuel Fixer.

“First class service we will recommend you to all my friends”

Helpful Report

Hi Phil, thank you so much for your 5* review and recommendation, it really does mean a lot to us. We are very pleased to hear that you were happy with our service, we really do pride ourselves on being able to offer the best quality service we can. Glad we could help! :) - Rachel, Fuel Fixer.

“Did exactly as stated Operative was spot on”

Helpful Report

Hi Richard, thank you so much for your review. We are pleased to hear that you were happy with our service on the day. Really glad we could help! :) - Rachel, Fuel Fixer.

“I was charged £120 and left by the road under the assumption I hadn't missfuelled and still need towing and my car draining of diesel by another mechanic who found out I had, after my car being started multiple times by the roadside mechanic my car now need several hundred pounds in repairs after the engine was ruined!”

Helpful Report

Hi Trevor, thank you for your review. I am sorry to hear that your experience with us did not meet expectations. We have received your communication and this is being looked into for you. As discussed, we will be in touch shortly and hopefully we can turn this experience around for you. - Rachel, Fuel Fixer.

Fuel Fixer is rated 4.8 based on 3,733 reviews