Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 4,032 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,032 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“Found service very good .fast and efficient thank you.”

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“Efficient and friendly service. Very impressed.”

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“Were very quick to come out to me the guy on the phone was really nice and friendly and the guy that came out was really nice and friendly too.”

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“Excellent service”

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“Really quick service, such a lovely guy came out to us, so polite and efficient. Well done, we wouldn't hesitate to recommend you. Thanks a million”

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Thank you for the review and for saying that you would recommend us should anyone you know require us in the future. Thank you for using fuel fixer

“Couldn’t have gone better. Very efficient, friendly and arrived sooner than was estimated. Would definitely recommend”

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WOW no recommendations to make our service better (can't say I am not surprised though!) ;) we pride our self on the service that we provide and happy to hear that it is being upheld.

“The technician was very professional and helpful. He attended at the promised time. There was no spills and hitch and was back on the road in no much time.”

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Sounds like you had an excellent service from start to finish! That is just what we love to hear! Thank you for using Fuel Fixer.

“Fast efficient and friendly”

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“I was pleased with the service given both by the call handler & the technician who attended I did think the charge of £240 was rather excessive.”

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Thank you for rating us 5 stars! We pride our self on the service we provide from the initial call all the way through to the service our technicians provide. I shall let Bela (technician) and Luke (call operator) know that the service was well received. In regards to the price, it is (unfortunately) a rather expensive mistake to make and we are highly competitive with our prices to give the best deal for our customers. We are also the largest and most reputable company in the industry, so you are paying for the best service with aftercare included should it be required. The Fuel Man

“Very quick service. Not too pricey.”

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“Excellent services and very quick to thank you :)”

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We are the fastest in the industry with an average response time of 42 minutes! Thank you for the 5 stars, we are glad that you are happy with our service. You know where we are if you need us in the future! - The Fuel Man

“It was easy to find Fuel Fixer by using Google online. The response when called was very quick and all the information as to what would happen, very clear (including cost). When Zolee arrived, he was friendly and polite. He took great care to protect my car when solving my fuel misdemeanour! The paperwork was completed, the car tested one final time and he left behind a satisfied customer. Thank you Fuel Fixer.”

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Good morning Sarah. We have recently updated our training for the call operators so our customers are crystal clear about the process of what will happen when we arrive and on the price so there are no discrepancies. Zolee is an outstanding engineer and I shall pass on the great review of the work that he has done onto him. Thank you for using Fuel Fixer and should you or any friends/family need us in the future, you know where we are :) - The Fuel Man

“Thay was Very good”

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“Took longer to get to me than what was said but the job was brilliant and the man was friendly and chatty and knew his job really well.”

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Good Morning Carla. Our apologies in the delay getting out to you, I have looked into why the arrival was late and I have found that there was a fair bit of traffic. I have spoken to the sales team who will from now look closer at the traffic to give a more accurate ETA. Kind regards, - The Fuel Man

“Super fast life saver”

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I think you may have found our new company slogan! It sums us up very well. You missed out our professionalism though ;) All joking aside, we are glad that you were happy with the service. - The Fuel Man

“Very good Thank you for your help”

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“On time, did a good job”

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“Very efficient and very quick service”

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“I can 100% recommend, took 90 mins from contact to fixing. Very helpful & efficent and it was on a Sunday. 5* guys, thank you.”

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Good morning David, Thank you for the 5 star review and for the recommendation. Not a bad service at all from contacting to getting back on the road within 90 mins! Hopefully you don't have to use us again, but should you (or any friends/family) need us, you know who to contact. - The Fuel Man

“Very good quick got on with job”

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Thank you for the review, I am glad to hear that we were quick and provided a good service. Please may you email us at enquiries@fuelfixeruk.co.uk for any suggestions for what we can do to get the 5* that we are used to.

Fuel Fixer is rated 4.8 based on 4,032 reviews