Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,727 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,727 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Thanks”

Helpful Report

“So helpful sorted my car”

Helpful Report

“I had inadvertently put the wrong fuel in my car on a very busy morning. Fuel Fixer saved the day by getting me on the road very quickly. The mechanic who came out was super helpful and extremely courteous. I cannot recommend them enough!”

Helpful Report

“Was so relieved with the immediate help I received, came out out within 35 mins and everything was sorted within about 30 mins”

Helpful Report

“The service was great from the start.The technician was very professional and informing me what he was doing. Brilliant job done.”

Helpful Report

“Excellent service & I did ring the office the next day to thank them for a job well done & I have had no problems.”

Helpful Report

“Was easy to arrange an appointment and operator arrived on time.”

Helpful Report

“Fuel fixers were excellent came out within the hour!! Removed add blue from diesel tank, pricey but worth it for not trashing my car!!”

Helpful Report

“Arrived promptly and finished in time specified.”

Helpful Report

“Turned up within the hour & explained everything clearly...Done a thorough job & what a life saver highly recommended 👌”

Helpful Report

“Could not get vehicle going”

Helpful Report

“Excellent communication, speedy service and knowlegeble and well ecquipped to remedy the problem.”

Helpful Report

“Excellent service got to me in 30mins job done in 30mins but ridiculous price could of joined AA at half the price and called them out straight away,unfortunately I needed to get it done quickly so had to pay the price for my mistake”

Helpful Report

“I called these got told £288.00 to drain £30.00 patrol from my diesel car and had to pay £50.00 deposit upfront which I did because I was by myself ( women )got told they would be with me in the hour then got a call to say there running late. So I got given another number which was £165.00 no deposit and could get to me in 15 to 20 mins this was late at night when calling this company that your staff was running late and Iv called someone else 25 mins after I paid the £50 I was refused a refund of £50.00 very poor service would not recommend.”

Helpful Report

“After running for 5 minutes car would not start. Had to be recovered to my Garage mechanics who removed contaminated fuel and air from system and got it running normally”

Helpful Report

“The service was very good, I didn't have to wait too long for the mechanic to arrive and he was very helpful and courteous. The job took about 45 minutes and the car worked perfectly afterwards. However, I do think the charge was excessive given the job took 45 minutes, there was an initial charge of £75 which I assume was your fee for directing the mechanic to the job and then a further £269, including £20 for new fuel payable on completion. I appreciate that the mechanic is probably self employed and has the cost of running his van and other business expenses like insurances, but charging over £200 for 45 minutes work appears excessive in relation to other professions. I have terminal cancer and am disabled, have a blue badge, am unable to work and rely on benefits to live and would be house bound without my car.The near £400 cost of my mistake is disasterous and the trade off is that I've had to turn my heating off to afford the cost. You might want to consider offering a vulnerable person register and discount scheme for people in my healh position.This would be a very good marketing ploy and differentiate your service from competitors. When you have health issues like me, concentration can be a big issue and it's easy to make silly mistakes.It would really help if you had a scheme that offered some discount for vulnerable people.Hope this helps!”

Helpful Report

“Great service. A very empathetic and accommodating company. Got us out of difficulties very quickly.”

Helpful Report

“Guy who took my call, very calming and reassuring, kept me updated with the fuel fixer who was going to attend. Fuel fixed arrived around time stated .. around 90 mins, sent me a message to tell me, explained what he was going to do (did not judge 🫣) very friendly and empathetic No offence but, aiming not to use the services again Thank you for all your help and support on the day”

Helpful Report

“Very efficient both over the telephone and also the guy who arrived to drain the tank”

Helpful Report

“Fast response time and very pleasant person who did the job. Also the person who we spoke to on the phone was very profesional. Very satisfied.”

Helpful Report

Fuel Fixer is rated 4.8 based on 3,727 reviews