Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 4,005 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Did a great job.”

Helpful Report

Hello, thank you so much for your 5* review. We are very pleased to hear that you were happy with our service on the day. Glad we could help :) - Rachel, Fuel Fixer.

“Very quick to turn up & work completed well with really good explanation”

Helpful Report

Hi Philip, thank you so much for your 5* review. We are very pleased to hear that you were happy with our service on the day and that you felt well looked after by our engineer Bela. He really does know his stuff. Glad we could help get you back up and running again nice and quickly! :) - Rachel, Fuel Fixer.

“Came out fairly fast and drained fuel.”

Helpful Report

Hello, thank you so much for your review. We are very pleased to hear that you were happy with the efficiency of our service on the day. Glad we could help! :) - Rachel, Fuel Fixer.

“5 stars service very friendly and knowledgeable of his job 👍”

Helpful Report

Hi Mr Mccarthy, thank you so much for your 5* review. We are very pleased to hear that you were happy with our service on the day. Really glad we could help! :) - Rachel, Fuel Fixer.

“After accidentally putting £19 of unleaded petrol into the car instead of diesel, the garage attendant gave me a Fuel Fixer contact card. Fortunately I had the good sense not to start the engine. Upon calling them I was spoken to in a pleasant manner and agreed for an engineer to come out. The engineer arrived 2 hours later (at an agreed time) and was able to pump the fuel out of my car successfully, taking about half an hour. A good service to a hapless motorist!”

Helpful Report

Hello. Thank you so much for your review. We are very pleased to hear that you were happy with our service from start to finish on the day. Glad we could help! :) - Rachel, Fuel Fixer.

“Driver a bit late but once he arrived he was very professinal and courteous , got the fuel drained and the car started ASAP. Very pleased with the service.”

Helpful Report

Hi, thank you very much for the 5* review! Apologies for the delay in getting to you on the day but we are glad to have got you back up and running quickly! It's great to know that you were pleased with the service! :) - Lewis, Fuel Fixer.

“A professional service, did a great job and went above and beyond to give advice about future maintenance. Very impressed!”

Helpful Report

Hi Sarah, thank you very much for the 5* review! It's wonderful to know that we provided a top notch service for you and that Andor was able to provide more info about future maintainence! :) - Lewis, Fuel Fixer.

“he did the job as quick as possible. He was very polit and kind”

Helpful Report

Hi Awas, thank you very much for the 5* review. It's great to hear that our engineer Kris provided an efficient service, he is a very lovely chap too! :) - Lewis, Fuel Fixer.

“What a fabulous team! Rachael was very friendly & informative over the phone, efficiently organising our call out. Zolee was so helpful, knowledgeable and professional, quickly fixing the problem. Thank you (but I hope I don’t need to call you again!)!”

Helpful Report

Hi, thank you very much for your 5* review! I'm glad that you had an exemplary service from start to finish! No problem at all, we are very pleased that we could help! :) - Lewis, Fuel Fixer.

“Very good service and nice fella that came out. A bit pricey?”

Helpful Report

Hi Anthony, thank you very much for the review. We are glad to hear that our engineer Bela provided a great service for you! Unfortunately AdBlue contaminations are not the cheapest problems to fix however most companies will not be able to deal with them at the roadside and the quotes we've heard from customers who've been to dealerships have mostly been astronomical in comparison! :) - Lewis, Fuel Fixer.

“Very good and helpful service.”

Helpful Report

Hi Robert, thank you very much for the 5* review! We are very pleased to hear that the service went well for you and that we were helpful on the day! :) - Lewis, Fuel Fixer.

“Took longer to arrive than estimated but once there they did a good job. They had a problem getting the car to start and stay running but they made sure that they solved that and all was well. I hope I never have to use them again (!), but would recommend to anyone else.”

Helpful Report

Hi Jenny, thank you very much for the 5* review! Apologies for being slightly later than we had hoped for, we do try our best to be as accurate as possible but sometimes traffic levels can change while our engineer is on the way to you. However it is wonderful to hear that we were able to get the vehicle back up and running for you and thank you for saying you would recommend us! :) - Lewis, Fuel Fixer.

“Fantastic service”

Helpful Report

Hi Jake, thank you very much for the 5* review! It's wonderful to hear that you received a fantastic service from us! :) - Lewis, Fuel Fixer.

“Excellent service”

Helpful Report

Hi, thank you very much for the 5* review! We are glad to hear that the service was excellent for you! :) - Lewis, Fuel Fixer.

“Excellent service so polite and operator so efficient”

Helpful Report

Hi Phil, thank you very much for the 5* review! It's wonderful to hear that the service was great from start to finish. We always aim to make the process of getting your vehicle back up and running as painless as possible! :) - Lewis, Fuel Fixer.

“Very friendly and professional. Also sympathetic with the expensive mistake I had made. 100% would recommend.”

Helpful Report

Hi Steven, thank you for your 5* review! We are pleased to hear that you were very happy with the service you received. Thank you very much for saying that you would recommend us too! :) - Lewis, Fuel Fixer.

“Very punctual, although pricey”

Helpful Report

Hi, thank you for for your review, I'm glad that we were able to get to you quickly to carry out the work. Unfortunately misfueling a vehicle is not the cheapest mistake to make however we are very competitive in the industry with other well known companies and we aim to provide the highest level of service across all of the UK and Ireland.

“Engineer was genuinely very empathetic, Polite, and eager to get us up and running whistle still able to engage.in.mutual conversation, however after several attempts to locate fuel line the fuel system was not flushed as your polite call hander promised, Yet still charged us for it, we are ASUMMING that your Engineer reported back a suitable refund will be forth coming, for that part of the Job was not carried out, as it was too dark and through no fault of your most polite and friendly Engineer, where he was not able to locate the fuel pipe within the engine bay to flush the system, as protocol and (promised) at first point of call, the car ran fine for a very short distance the next day where we drove 1 mile for shopping, however the next day the engine would not tick over without ones foot on the gas peddle we had to take it with a struggle to a reputable workshop for a full service that included a replacement of fuel filter where after the fuel filter was disconnection it was found to be "seriously contamination", where then a new replacement was fitted. And now she runs very well, I must point out that the engineer was an absolute pleasure.”

Helpful Report

“Highly recommended Technician who attended was first class and can't thank them highly enough”

Helpful Report

Hi, thank you very much for your 5* review! Thank you for the kind words about our technician that came out to you and your vehicle. We are glad to know that he provided a top notch service for you! :) - Lewis, Fuel Fixer.

“I was very pleased with the service very quick to come out and efficient”

Helpful Report

Hi Kelly, thank you very much for your 5* review! We are glad to hear that you were pleased with the speed and efficiency of our service! :) - Lewis, Fuel Fixer.

Fuel Fixer is rated 4.8 based on 4,005 reviews