Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,733 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took longer to arrive than estimated but once there they did a good job. They had a problem getting the car to start and stay running but they made sure that they solved that and all was well. I hope I never have to use them again (!), but would recommend to anyone else.”

Helpful Report

Hi Jenny, thank you very much for the 5* review! Apologies for being slightly later than we had hoped for, we do try our best to be as accurate as possible but sometimes traffic levels can change while our engineer is on the way to you. However it is wonderful to hear that we were able to get the vehicle back up and running for you and thank you for saying you would recommend us! :) - Lewis, Fuel Fixer.

“Fantastic service”

Helpful Report

Hi Jake, thank you very much for the 5* review! It's wonderful to hear that you received a fantastic service from us! :) - Lewis, Fuel Fixer.

“Excellent service”

Helpful Report

Hi, thank you very much for the 5* review! We are glad to hear that the service was excellent for you! :) - Lewis, Fuel Fixer.

“Excellent service so polite and operator so efficient”

Helpful Report

Hi Phil, thank you very much for the 5* review! It's wonderful to hear that the service was great from start to finish. We always aim to make the process of getting your vehicle back up and running as painless as possible! :) - Lewis, Fuel Fixer.

“Very friendly and professional. Also sympathetic with the expensive mistake I had made. 100% would recommend.”

Helpful Report

Hi Steven, thank you for your 5* review! We are pleased to hear that you were very happy with the service you received. Thank you very much for saying that you would recommend us too! :) - Lewis, Fuel Fixer.

“Very punctual, although pricey”

Helpful Report

Hi, thank you for for your review, I'm glad that we were able to get to you quickly to carry out the work. Unfortunately misfueling a vehicle is not the cheapest mistake to make however we are very competitive in the industry with other well known companies and we aim to provide the highest level of service across all of the UK and Ireland.

“Engineer was genuinely very empathetic, Polite, and eager to get us up and running whistle still able to engage.in.mutual conversation, however after several attempts to locate fuel line the fuel system was not flushed as your polite call hander promised, Yet still charged us for it, we are ASUMMING that your Engineer reported back a suitable refund will be forth coming, for that part of the Job was not carried out, as it was too dark and through no fault of your most polite and friendly Engineer, where he was not able to locate the fuel pipe within the engine bay to flush the system, as protocol and (promised) at first point of call, the car ran fine for a very short distance the next day where we drove 1 mile for shopping, however the next day the engine would not tick over without ones foot on the gas peddle we had to take it with a struggle to a reputable workshop for a full service that included a replacement of fuel filter where after the fuel filter was disconnection it was found to be "seriously contamination", where then a new replacement was fitted. And now she runs very well, I must point out that the engineer was an absolute pleasure.”

Helpful Report

“Highly recommended Technician who attended was first class and can't thank them highly enough”

Helpful Report

Hi, thank you very much for your 5* review! Thank you for the kind words about our technician that came out to you and your vehicle. We are glad to know that he provided a top notch service for you! :) - Lewis, Fuel Fixer.

“I was very pleased with the service very quick to come out and efficient”

Helpful Report

Hi Kelly, thank you very much for your 5* review! We are glad to hear that you were pleased with the speed and efficiency of our service! :) - Lewis, Fuel Fixer.

“Fuel Fixer Rep arrived on time & was very courteous. Completed the work in a professional manner & explained everything in layman's terms. Very good service.”

Helpful Report

Hi John, thank you very much for the 5* review! I'm glad to hear that Csaba provided a great service for you and was able to explain the process that he was carrying out! :) - Lewis, Fuel Fixer.

“Arrived in a timely manner. Polite and efficient.”

Helpful Report

Hi Adam, thank you for your 5* review. We are glad to know that everything went well for you on the day and that your vehicle was back up and running efficiently! - Lewis, Fuel Fixer.

“I was in a rush and pulled up at a fuel pump and put in petrol instead of diesel I contacted fuel fixer they arrived within 35 minutes and pumped out the fuel tank and fuel lines put me in some diesel and I was on my way within 45 minutes a brilliant service one that I hope not to use again the gentleman that carried out the work was very pleasant and efficient”

Helpful Report

Hi, thank you for your review and 5*! We are glad to have provided an efficient service on the day for you and pleased to hear that Bence was pleasant for you! :) - Lewis, Fuel Fixer.

“Definately recommend this company they were so helpful. The guy that came out to flush the fuel out was absolutely lovely he really calmed me down and put my mind at ease. Great customer service all round.”

Helpful Report

Hi Mandy, thank you very much for your 5* review! It's great to hear that we provided a great service for you! It can be a very stressful situation to be in so we are glad that our engineer Csaba was able to put your mind at ease and get your vehicle back up and running! :) - Lewis, Fuel Fixer.

“I could not speak more highly of the service we received. From the moment we rang at 7am, we were guided through the process and treated with empathy. The engineer who arrived explained everything, he was very efficient and he tested our car multiple times before letting us drive away. At every step, they made a traumatic experience bearable! Thank you.”

Helpful Report

Hi Hayley, thank you very much for your kind words and 5* review! It's brilliant to hear that you received a top notch service from the initial call to the completion of the job! We are glad we could make the whole situation a lot less traumatic for you! :) - Lewis, Fuel Fixer.

“Good service”

Helpful Report

Hi Radha, thank you very much for your 5* review! We are pleased to hear that you received a good service from us! :) - Lewis, Fuel Fixer.

“They arrived to me in just over 30 minutes. Started straight away, from time I called them to driving of about 75 minutes good service.”

Helpful Report

Hi Jimmy, thank you very much for your 5* review! Great to hear that we were able to get to you quickly and provide an efficient service! :) - Lewis, Fuel Fixer.

“An excellent service from the the very first panicked call to the enquries right through to a speedy response of less than hour to arrive and another hour to get us moving again. I was very impressed”

Helpful Report

Hi Zak, thank you very much for your 5* review! We are extremely happy to hear that you received an excellent service from the first call to the completion of the job! Glad to know that you were impressed with everything! :) - Lewis, Fuel Fixer.

“Fast and friendly service”

Helpful Report

Hi Scott, thank you very much for your 5* review! It's great to know that we were efficient and that our engineer Dan was friendly too! :) - Lewis, Fuel Fixer.

“Does what it says on the tin.”

Helpful Report

Hi, thank you very much for your 5* review! Great to know that we did our job well for you! :) - Lewis, Fuel Fixer.

“The chap that came out was brilliant. His banter kept us going and it was a less painful experience than it could have been due to his csmeraderie”

Helpful Report

Hi Debbie, thank you very much for your 5* review! Glad to hear that our engineer Barry provided such a wonderful service for you and your vehicle! It's great to hear that he made the situation much less painful for you! :) - Lewis, Fuel Fixer.

Fuel Fixer is rated 4.8 based on 3,733 reviews