Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,733 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service although I wished I had been more careful, hopefully I shan’t need you again service brilliant”

Helpful Report

Hi John, Thanks for the 5 stars! Glad we could provide a good service. We don't usually have repeat customers ;) - Lauren, Fuel Fixer

“After putting in the wrong fuel in my wife's car, I called Fuel Fixer, they gave me price and a time they would make it to empty my fuel tank. Everything was spot on, I even took some fuel cans and saved my self some fuel for my daughters car, the guy who came waited until I re-fueled and made sure all was ok. great job.”

Helpful Report

Hey, Great to hear everything was spot on! Our engineers are always happy to help where they can. Thanks for the 5 stars. - Lauren, Fuel Fixer

“The service was prompt & efficient The office staff kept me informed of the whereabouts of my engineer and when he would be with me. On arrival the engineer explained the process he would be undertaking and it was all done very quickly.”

Helpful Report

Hi Elaine, Thanks so much for the 5 stars! Wonderful to hear both our office team and technician provided a great service. - Lauren, Fuel Fixer

“Had them come out to fix my stupid mistake, he was polite smart and got on with the job with no dramas”

Helpful Report

Hi Mark, Great to hear we could help! Always nice to hear good feedback for our engineers. Thanks for the 5 stars. - Lauren, Fuel Fixer

“Good service”

Helpful Report

Hi Gergely, Thanks for the 5 stars! Glad we could provide a good service. - Lauren, Fuel Fixer

“This survey is a bit inconsiderate to the individual involved who in error puts the incorrect fuel into their vehicle through a slip of the mind and then reminded of the embarrassment caused, the inconvenience of the situation, the delay in the journey, time lost and more over, the whole expense of the incident itself. Why do you need a survey to justify a valuable service when things go wrong?”

Helpful Report

Hi Raymond! I'm sorry you feel that way, I can 100% understand mis-fuelling is stressful and not everyone wants to be reminded of the experience although as a business reviews are highly important to us... to gain feedback and also reassure new customers that we are a reputable and trusted service. To be able to reassure that we can carry out a quick and efficient service from others that have used us in the past. if one is unsure of a company the only logical thing to do is look into the reviews and that's why we highly appreciate people like yourself taking the time to do so. Thanks so much for the 5 stars ! - Lauren, Fuel Fixer

“were here very quickly and did a very efficient job . i was back on the road in no time”

Helpful Report

Hi Dale, Thanks for the 5 stars! Glad we could provide a quick and efficient service. - Lauren, Fuel Fixer

“Reassuringly efficient. Gave time updates which was helpful.”

Helpful Report

Hi Dormer, great to hear we could help out! thanks for the 5 star review. - Lauren, Fuel Fixer

“Didn’t wait long . Good friendly service .”

Helpful Report

Hi Julie, Glad to hear we could help out in a time efficient manner! Thanks for the 5 stars. - Lauren, Fuel Fixer

“He went to the wrong village at first but when he got here he was ok. A little on the expensive side to be honest!”

Helpful Report

Hi Steve, Thanks for taking the time to leave a review. Sorry to hear about the confusion. Glad the rest of the job went smoothly! Our prices fairly represent the work carried out by our engineers and are similar to those of the AA & RAC. - Lauren, Fuel Fixer

“Both an efficient and an effective service. Speedy response and the job done without fuss or drama. Many thanks.”

Helpful Report

Hello Richard, Thank you for the 5* review! Great to hear the service was quick and easy for yourself, that is something we pride ourselves with! We aim to be the quickest in the country while still delivering the top service that we provide! Glad we could help! - Matt, Fuel Fixer

“Quick service. Fantastic fix!”

Helpful Report

Hello Della, Thank you for the 5* review! We are so pleased to hear that you are happy with the service we provide and that we could get your sorted! Glad we could help! - Matt, Fuel Fixer

“Very good service although very expensive!”

Helpful Report

Hello, Thank you for the 5* review! Although we understand that it is never an expected cost, we do aim to provide the best value for money. With us you do get all the premium benefits such the 2 week aftercare guarantee, engineers with years worth of experience as well as their vans being equipped with the latest equipment. We do put all this in place to ensure that you have full peace of mind when booking with us! Glad you were happy with the service :) - Matt, Fuel Fixer

“Excellent all round service from initial phone call to job done and making sure van started ok”

Helpful Report

Hello Malcom! Thank you for the 5* review! Great to see you are pleased with the service from our driver and from the people on the phones too! It's great to see your van was able to get sorted! Glad we could help! - Matt, Fuel Fixer

“Brill my banks RAC were hopless U came to my rescue?!! T U”

Helpful Report

Hello Ian, Thank you for the 5* review! Sorry you had issues getting through to other companies! we do pride ourselves on having no automated messaged so you can get through to us on the first ring! Glad we could help! - Matt, Fuel Fixer

“Sorted quickly and efficiently. Many thanks.”

Helpful Report

Hello Sean, Thank you for the 5* review! Great to see we were able to get you sorted out quickly and that the service was good too! Glad we could help! - Matt, Fuel Fixer

“The technician could have not have been more efficient and friendly. He fully explained the operation and in no time the car was back on the road.”

Helpful Report

Hi Nigel, thanks for the 5 stars :) Wonderful to hear we could carry out a quick and efficient service! - Lauren, Fuel Fixer

“Very efficient. Excellent service”

Helpful Report

Hey Derek, Thanks for taking the time to leave a review! Great to hear we could carry out a efficient service. - Lauren, Fuel Fixer

“..........”

Helpful Report

Hi Shane, Thanks for the 5 stars! - Lauren, Fuel Fixer

“I was on a campsite with my motorhome having driven 44 miles after filling with £60 of unleaded instead of diesel (an unfortunate senior moment). There response was faultless. Wouldn't hesitate to recommend them.”

Helpful Report

Hi Keith! Thanks for the wonderful review, happy to hear we could help you get back on the road. - Lauren, Fuel Fixer

Fuel Fixer is rated 4.8 based on 3,733 reviews