Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 4,032 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,032 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“I did not have long to wait 15 minutes or so the guy was very polite and helpful and sympathetic because it was not the first time i had done it the office staff was also very helpful 😀 👍”

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Thank you for your review Paul, really pleased to hear the team looked after you

“Thank you.”

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Thanks for your review Garry

“Efficient and quickly done, no complaints”

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Thank you for your review Ian, very happy to hear you were pleased with the service

“Amazing service provide fixed my issue quickly and efficiently very Friendly and stuck to COVID guidelines brilliant service would highly recommend.”

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Thank you for your review James, good to know the guys on the road are meeting expectations

“Took longer than expected to arrive but excellent fast service when they got to me. Worth the wait. Would definitely recommend.”

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Thank you for your positive review! We do apologise for running slightly behind on our ETA but glad to hear you were happy with the service provided.

“Amazing service not just fixing our car but the customer service was great, no waiting around just straight to it none of this speaking to a robot or lingering or being placed on hold very pleased would 100% recommended and if ever to happen again I know where to come . Very friendly”

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Thank you for such a positive review Harriett! We take great pride in how we operate both in the office and by the roadside so it's great to hear these expectations are being met.

“Brilliant service.”

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Thank you for your review Jackie

“I was given a price of 170 but paid 205. They never mentioned vat. Dam the vat. They arrived in good time 30min. Because I hadn't started it, it was a simple drain and fill with no fuel filter change. So 30 min later and 280 pound lighter. Back on road.”

Helpful Report

Thank you for your review and honesty. If you would like to discuss the discrepancy in the price you paid please do call out main office and speak with Adam. We are always happy to review each job to make sure no errors have occurred.

“Quick response. Completely drained my tank of the wrong fuel and helped me get going again. Very expensive ordeal, though. Felt an absolute idiot for filling up with the wrong fuel but I'm glad there was someone to help.”

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Thank you for your review Drew, good to hear we got you back on the road promptly

“Service was excellent, only issue is I was quoted without the vat..didn't mind paying it just that either it was said very quickly or not at all..I suggest the main quotation must be vat inclusive from the onset”

Helpful Report

Thank you for your review. All of our prices are quoted +VAT and then the total price with the VAT added so you are aware of the total cost payable. If this didn't happen we encourage you to call the office and speak with Adam so he can look into this further.

“Excellent service Came within the hour and carried out work efficiently and satisfactory”

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Thank you for your review Thomas

“Great service and job, thanks”

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Thank you for your review Kelvin

“Excellent service 👍”

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Thank you for your review Arslan

“The service was excellent and I had the problem on New Years eve”

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Thank you for your review Vincent, glad we were able to help you on New Years

“Very happy with the service that was offered. Adam, who attended could not have been more helpful and was very professional. I would highly recommend this company. 5 STARS.”

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Thank you for your review Mark, I'm glad Adam was able to help and get you back on the road - He is a great engineer and even nicer chap as you found out

“Very friendly and efficient service. Thank you !”

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Brilliant! Thank you for your review

“Quick and efficient. What more could I ask for.”

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Thank you for your review Rahil!

“Quick and efficient service.”

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Thank you for your review Karen

“friendly staff on the phone as well as the people who came out to fix the problem kept us updated”

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Thank you for such a positive review!

“The gentleman who came to sort my car for me was excellent and helpful did a great job in awful weather and stopped until I filled up with the right fuel”

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Thank you for your review Steven! Come rain or shine Fuel Fixer are always available to help in this situation

Fuel Fixer is rated 4.8 based on 4,032 reviews