Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 4,004 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,004 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication with the agent prompt service with the mechanic”

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Glad our office team and technician could help! thanks for taking the time to leave a review. - Lauren, Fuel Fixer

“The lad who came to drain the tank I had no issues with but I think the service is way over priced and is feeding of the helpless, I was offered different prices when I declined the original offer which I think is disgusting you should offer the best price possible the first time not drop the price when it looks like you could be loosing the business. Thieves”

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Hi Dean, Thanks for taking the time to leave a review. I'm sorry to hear you feel that way... our prices are set competitively and generally come in cheaper than larger house hold names. I'm glad our engineer could help out. - Lauren, Fuel Fixer

“At 5:30pm on a Friday evening I very carefully added 60lts of petrol to the diesel tank of my Land Cruiser. As soon as I realised how clever I had been I contacted Fuel Fixer who told me they could get a technician out to me that evening. Now I live in the wilds of West Wales but true to their word he arrived at 8:30pm that evening and I was sorted in 45mins. Brilliant, excellent, fast and efficient service, which is more than you can say about me.”

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Hi Rod, Happy to hear we could provide a quick and efficient service even out in the welsh wild lands! Hundreds of people mis-fuel a day in the U.K your certainly not alone! Glad we could help. - Lauren, Fuel Fixer

“Excellent, prompt service by a very pleasant and helpful engineer.”

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Hi Peter, Thanks for leaving us 5 stars! Happy to hear our engineer could help out. - Lauren, Fuel Fixer

“Excellent customer service, from the phone to handing the keys back! Genuine advice and very quick. Would definitely recommend.”

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Hi Sophie, Thanks for taking the time to leave a review! Glad our office team and engineer could help out. - Lauren, Fuel Fixer

“Quick response, good service and friendly. Reasonable price for silly mistake Recommend this company”

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Hello James, Thanks for the 5 stars! Glad we could provide a quick and friendly service. - Lauren, Fuel Fixer

“Fuel fixer saved the day as the idiot I am putting petrol into a diesel van aha”

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Hi Hazir, thanks for taking the time to leave us a 5* review! Glad we could help. - Lauren, Fuel Fixer

“punctual efficient work pity booking agent failed to include vat in the fee”

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Hi Chris, Glad we carried out a good service! My sincerest apologies the VAT charge was not made clear. All feedback is extremely valuable and insures we can provide a better service going foreword. - Lauren, Fuel Fixer

“Really helpful from start to finish. Highly recommend, great customer service. Thankyou”

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Hey Maxine, thanks for the 5* review! glad we could help out. - Lauren, Fuel Fixer

“Very helpful and honest. Much more so than Volvo assist were who clearly thought they could make a few quid extra out of me. Fuel fixer were very good and although I hope I never make the same mistake again, I know where I’ll go if I do.”

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Hiya Chris, Glad we could help! If its any consolation we don't usually have repeat customers :) Thanks for the lovely review. - Lauren, Fuel Fixers

“Very good service, quick response and the technician who arrived was very knowledgeable and reassured me that despite having driven a short distance that no internal damage would have been caused.”

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Hey Jason, thanks for taking the time to leave a review. Great to hear our technician could make you feel at ease and get you back on the road. - Lauren, Fuel Fixer

“Efficient service provider”

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Hi Belinda, wonderful to hear that we could provide an efficient service. Thanks for the 5* - Lauren, Fuel Fixer

“Turned up promptly and drained the tank and was on our way very quickly.”

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Hi Jonathan, glad we could help you get back on the road as quickly as possible. Thanks for the 5 stars! - Lauren, Fuel Fixers

“Got the job done. Thanks.”

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Hi Richard, Thanks for the 5 star review ! - Lauren, Fuel Fixers

“PLEASANT HELPFUL OPERATOR GIVING GREAT SERVICE AT A STRESSFUL TIME.”

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Hi John, Great to hear our office team could help out... mis fuelling can be very stressful and our number one priority is to make the process as smooth as possible. Thanks for the 5 stars. - Lauren, Fuel Fixers

“Great call out time, friendly service, and fixed my car. They did exactly what I needed them to do at a very reasonable price. much cheaper than the RAC and i'm already a member with them. I would high recommend.”

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Hi Stuart, glad we could be out to you in good time and assist with your vehicle... and save you a bit of money too! Thanks for the 5 stars. - Lauren, Fuel Fixers

“Fast and effective”

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Hi Anton, Thanks for the great review... Glad we could help. - Lauren, Fuel Fixers

“Very quick to response and call out time was in a speedy manner .”

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Hi Annett, Great to hear we could provide a quick and efficient service. Thanks for the 5 stars. - Lauren, Fuel Fixers

“Gentleman came to sort out wrong fuel put into petrol vehicle. He arrived after a very long working day, but still had time to be polite, and courteous. The job was done efficiently, and well. All precautions were taken to ensure no damage to said vehicle. all in all very pleased with the job. Mind you saying that, I don't really want to be in a position where I need to see him again.”

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Hello Adrian, Great to hear you found our engineer friendly and polite...our team work around the clock to make sure we can help. Thanks for the wonderful 5 star review and we don't usually have repeat customers if that's any consolation :) - Lauren, Fuel Fixers

“Great service, very fast.”

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Hello Steven, Thanks for taking the time to leave a review. Great to hear we could provide a quick and efficient service. - Lauren, Fuel Fixers

Fuel Fixer is rated 4.8 based on 4,004 reviews