Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,706 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“Good speedy service”

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“Excellent service. Slightly expensive (captured market I guess) but can’t fault the communication and service”

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“Expensive, yes, but the man on the end of the ‘phone and Adam who came late on a Bank Holiday Monday in the pouring rain were empathetic, kind, friendly and charming. Adam was extremely professional, did an excellent job and arrived within 30 minutes. The AA would have charged about £100 less but would have been unable to come until the next morning! I am extremely grateful for the professionalism and kindness shown by the employees of Fuel Fixer who bailed me out after making a stupid human error. Thank you!”

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“Fantastic no problem at all very quick and took the stress away with the phone call engineer new his stuff and talk us through what he was going to do”

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“Arrived quickly polite and helpful”

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“Efficient and excellant all round”

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“Brilliant service, slight mix up with engineers but problem was resolved quickly and car back on the road in no time”

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“Fanastic service! I am so pleased I called FuelFixer, they were very helpful when booking, and the engineer knew exactly what he was doing and got my car back up and running in no time.”

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“Excellent helpful very professional operator”

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“Poor customer service.”

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“Sounded a bit 'Time Share' when going through the sale to be honest, cannot knock you for establishing this business though! It's too early to tell perhaps, who know's if it will have cleaned it all out. The vans are very well equipped. The guy who came: Ady, was a cracking lad and kept me in the loop! Must have rattled past the "+VAT" part because I don't remember it. It is what it is, it's a great service as long as it was sucessful long term”

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“Was a great service very friendly and helpful”

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“Excellent service but expensive! Had no choice on a bank holiday.”

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“This may not be the correct address to send this particular e mail to so, if not, would you please forward it to the correct address to ensure that your Engineer receives the recognition he deserves? Yesterday (Saturday) your Engineer “Michael” came to our “rescue” in Morrisons Petrol Station in Kirkcaldy after I filled my diesel car with petrol. Whilst everyone at Fuel Fixer that I was in contact with were very helpful, professional and supportive Michael (the Engneer who attended us) is a STAR!. Not only because he quickly and professionally solved the problem, but because he is without doubt one of the most polite, friendly, helpful, cheerful (the list just goes on) individuals I have ever met. Two examples of the quality of his work. • My car was parked adjacent to the air & water service point, partly obscuring access to persons wishing the check their car’s tyre pressures,. Michael, without hesitation, held the air line fully extended and in position so that customers could still use the air line, all the while chatting with the car owners. • Without hesitation and unbeknown to me (I was in the toilet) Michael pushed my car back into the forecourt so that it could be re-filled with the correct fuel. • Whilst the wrong fuel was being drained, I offered to pay the balance of this work (to save him some time). He politely declined saying that he would only accept the balance after the car had been re-filled, started, and running correctly for a period of time and to his satisfaction. I’ll say it again. He is a star and a major asset to your company. If this level of performance and efficiency is the standard at which your Company operates then I commend you on this success however Michal’s friendliness and general character puts him well above the normal. He is a major asset to your company. Please ensure that he reives the recognition he deserves by ensuring he is made aware of my gratitude. Thanks Ray Wilson (Margaret's husband)”

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“Arrived quickly. Very polite and efficient Explained everything. Checked all was OK before letting me drive off.”

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“The Engineer, Gabrial, was very very helpful and reassuring of our difficult situation. His response was fast and his issue fixing was even faster considering its complexity. We are grateful to him.”

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“It was amazing to be able to get help like that, but it was pretty pricey for what he did, he just pumped it out, didn't put any cleaning solution or anything in the car. It's a good service, just pricey for what he did in my opinion. The agents who I called were so helpful and livyely though 😁”

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“A very friendly and efficient service. Thank you.”

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“He was just great 👍”

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“The service was fantastic the guy was there in 20 minutes 1 hour 15 minutes later I was on my way But far to expensive I would definitely use again but can’t help feeling ripped off”

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Fuel Fixer is rated 4.8 based on 3,706 reviews