Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,705 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,705 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellant service, easy to deal with, just a little pricey, but I guess that you have to pay for that quality of service”

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“The team demonstrated exceptional professionalism and expertise in resolving a technical issue. Despite arriving at 9 pm, they were unable to resolve the problem that evening. However, they promptly returned the next day and successfully addressed the matter. Their mechanic, Jaime, displayed a high level of competence, providing straightforward and honest communication throughout the process. Their dedication to customer satisfaction is commendable.”

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“I am so pleased with the service that I received. Head office informed me of how their service works, the cost and what the cost covered ( I think his name was Michael). the estimated time of arrival of Jordan the technical assigned to help me and then Michael informed me that Jordan would call me shortly to confirm the booking. After a few minutes Jordan called me, introduced himself and confirmed arrival time, saying that if he got held up due to traffic he would call me back and let me know. Jordan arrived on time, introduced himself and explained how the process worked, possible effects on my car due to the mis fuelling and got straight to work settling up the Syphon Once the tank was empty he poured in £20 of diesel and asked me to start my car. In no time it was running, he offered me an appropriate fuel additive to help protect engine if I wanted it, and gave his professional advice on the merits of using a fuel additive post mis fueling. Jordan was polite, professional, knowledgeable and put me at ease when I discussed my worries about the damage I might have done to my car. Paperwork was filled in efficiently and in no time I was able to drive my car. All I can say is thank you Michael and Jordan who were both professional, polite, knowledgeable and reassuring. I would use this service again and recommend them if you like me put the wrong fuel in your vehicle...... Doh!!... I would give 10 out of 10 for a 5 star Service, Thanks, H”

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“Came out as stated. Drained fuel. Cleaned filter and vehicle appears to be running ok.”

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“Lovely man very helpful an absolute star”

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“Fast and efficient service, friendly helpful staff 👍”

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“Perfect service!”

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“Very good service, very helpful staff and proactive.”

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“Very good service Very informative Jordan was very helpful”

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“He was great he got to me within the period specified he sucked out the wrong fuel poored in the new diesel and then sucked the fuel through the fuel filter in the engine compartment, it has remained difficult to start and the cost of doing it was very expensive, oh and he hit me with what he couldn't do but i was able to continue my journey so thanks for that.”

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“Nice people, fast service. Expensive mistake”

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“It was ok , I was originally told the waiting time would be 1hr and 15mins it turned out to be 3 hrs and 30 mins.”

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“Quick response time and efficient”

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“Before I put unleaded into my diesel van I'd never heard of Fuel Fixer before. Still at the garage pump I googled "what to do when................." and fuel fixers site came straight up. 45 mins later I was back on the road.”

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“Call handler was great and found my location and postcode just by me saying I was at a fuel station in a particular village. Van was with me in about 45 mins and drained and got my car running, very friendly and efficient and not judgmental for me being an idiot and using the wrong fuel. A little expensive but for the fast service it was worth it.”

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“Very prompt response and friendly staff. Expensive mistake that was fixed quickly!”

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“The Guys were very prompt and efficient”

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“When l contacted you you put my mind at ease and told me it will be OK, l would highly recommend fuel fixer to anyone that makes the same mistake l did. Take this the right way though l hope l never need them ago.”

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“Wonderful service! Van working well just arrived at the airport no issues! Thank you”

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“Your engineer was super.”

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Fuel Fixer is rated 4.8 based on 3,705 reviews