Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,733 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant, helpful, competent”

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“Found Fuel Fixer to be fast, efficient and the engineer was very kind and friendly. Hope it doesn’t happen again but if it does would definitely use them again.”

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“I called fuel fixer around 8.30am and they arrived around 10.30am. The technician was very nice and explained what he would do. He was apologetic that he was charging me extra because I was not advised to bring a jerry can, and advised me to get the fuel filters changed asap. I sat in his vehicle as it was raining, and he fixed it and had me on the road around 11.45am. I found the service great, although it is a very expensive way of resolving the problem, but under pressure to get on the road that was my choice.”

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“Excellent service from the man that came to drain the add blue out of my fuel tank.”

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“Very impressed. When I called them for assistance they were great, both understanding and helpful. They arrived on time, undertook the work quickly and there were no hidden extras. Great service; thanks”

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“excellent service”

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Thank you Vince for your 5 star rating of Fuel Fixer! We appreciate your kind words and are thrilled to have provided you with excellent service! Fuel Fixer Team:)

“Excellent service. Available within an hour and got us back on the road in no time. Thank you!”

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I'm so glad that we were able to provide excellent service to you. Thank you for your feedback. Fuel Fixer Team:)

“Excellent service. Went to great length to fix my problem. The operator who did the job was very helpful. The only reason I didn't give five stars was the price, having said that, I would have confidence to recommend this company to anyone.”

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Thank you for taking the time to leave your rating for Fuel Fixer :)

“Quick response very polite and professional”

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Thank you so much, Robert, for your 5 star rating of Fuel Fixer. :)

“The job fuel fixer did was excellent, the only minor complaint would be that the original estimated time for them to arrive was along way off. A more accurate estimate would have been far more useful.”

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Thanks for the 5-star rating, Mark! We're glad you enjoyed the job that Fuel Fixer did. We apologize that the original estimated time was off, and we will strive to provide better and more accurate estimates in the future. Fuel Fixer Team:)

“First class service, punctual, efficient, polite and completed the job within a hour.paid a little extra for fuel jet cleaner, but worth it.overall an expensive mistake putting in the wrong fuel, but without FUEL FIXER , the cost could have been much more . Thank you.”

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Thank you so much for your 5 star rating, Fuel Fixer Team:)

“Zoltan was great! He arrived punctually and worked quickly. We were very happy with his work.”

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Thank you so much, Emma, for your 5-star rating of Fuel Fixer and we're glad that Zoltan was able to provide you with the prompt and efficient service you needed :)

“Excellent service from start to finish. A technician came to my house within one hour of my call. He dealt with the issue very quickly and efficiently. Everyone I spoke to was polite and helpful . More importantly, they were reassuring after my faux pas . I would highly recommend this company .”

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Thank you for your kind words, Claire, and for the 5-star rating! We are delighted that you had a positive experience with us. Fuel Fixer Team :)

“Like an idiot I put £40 of petrol in my diesel range rover!!?? I called fuel fixer and within the hour I was back on the road. The cars running a bit smoother now, would you believe.. I'm actually glad I had it done.”

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Thank you for the great rating, Richard! It's great to hear that Fuel Fixer was able to help you out with your car troubles and that your car is running smoothly now. Fuel Fixer Team:)

“Like most people , a lapse in concentration and I'd put £118 worth of super unleaded into my lorry 🤦‍♀️. Not my finest hour and the boss was even less impressed so I had to do something quickly so I could get back on the road. I rang Fuel Fixer at 6.15am and within 1 hour a very happy gentleman by the name of Csaba was starting to drain the fuel from my tank. Csaba was fantastic, and reassured me that everything would be fine and I'd be back on the road very soon and he was absolutely spot on.”

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Thank you so much Nicky for your 5-star rating of Fuel Fixer! We really appreciate it and we're so glad that Csaba was able to assist you. Fuel Fixer Team :)

“Great service from start to finish 40 mins after the call I was up and running”

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Thank you so much for the 5 star rating, Gary! It's so nice to hear that you had a great service experience with us from start to finish-- 40 mins after the call you were up and running. We appreciate you taking the time to give us such a positive review. Thanks again!

“I filled my tank with the wrong petro around 10pm, and quickly found FuelFixer online. They were quick to answer, and the operator on the phone explained everything to me. She was patient and calm as I kept her on hold trying to sort out everything on my end. A gentleman arrived within 45mins. He worked quick and was kind and courteous. He waited to make sure I drove off ok. Being in a new country and never before experiencing putting the incorrect fuel in the car, I can‘t express enough how thankful I am to have had such a smooth experience to my chaos of a situation. I Highly recommend their company!”

Helpful Report

Thank you for your kind words and 5-star rating! We are so happy to have been able to provide you with the help you needed and glad our customer service could help make such a chaotic situation more manageable. We always strive to provide the utmost care to ensure our customers have a positive experience and are glad that we could help. Thanks again!

“Very good and on the point.even though the guy was an hour late than we agreed”

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Thank You for your 5 star Review :) Fuel Fixer Team :)

“Everyone I spoke to was just lovely and very helpful and sympathetic- the two men that did the work were very nice too!! 😊”

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Thanks so much for your 5 star rating, Nicola! We really appreciate your kind words about our team It's wonderful to hear that everyone you spoke with was lovely and that the two workers were nice too! Fuel Fixer Team:)

“Super service. Fast, efficient and friendly.”

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Thank you so much for your 5 star rating of Fuel Fixer, Sarah! :)

Fuel Fixer is rated 4.8 based on 3,733 reviews