Fuel Fixer Reviews

Name: Fuel Fixer
Rating: 4.81

4.8 Rating 3,733 Reviews

96 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great but the waiting time was too long.”

Helpful Report

Hey, Glad we provided a great service! So sorry to hear you had to wait so long unfortunately uncontrollable variables like jobs over running, traffic, emergency call outs can add to longer ETA's. Thanks for taking the time to leave a review. - Lauren, Fuel Fixer

“Fantastic service from start to finish would highly recommend this company.”

Helpful Report

Hi Dave, Thanks for the 5* review! Glad we could provide a great service. - Lauren, Fuel Fixer

“Wonderful service! After putting petrol in my diesel car and driving a few miles I spluttered to a grinding stop. Realising then what I’d done and consulting Google I was distraught thinking I’d have to scrap my car. Not so! Lovely lad sent out by Fuel Fixer, left his family BBQ and sorted the job calmly and professionally. Wonderful service - would definitely recommend!”

Helpful Report

Hi Christine, Thanks for the 5 star review! So happy to hear we could get you back on the road quickly and efficiently. Mis-fuelling can be stressful and that's what we are here for. Glad our engineer carried out a great service. - Lauren, Fuel Fixer

“Quick to arrive. Got me back on the road. Not a cheap mistake though!”

Helpful Report

Hey, Glad we could help get you back on the road swiftly. Our prices match larger house hold companies and fairly represent the work our engineers carry out! Thanks for the five stars. - Lauren, Fuel Fixer

“Professional, friendly and very quick to resolve problem.”

Helpful Report

Hello Sharon, Thank you for the 4* review! Great to see you are happy with the service! We like to make sure we are quick when attending to vehicles! Glad we could help and get you sorted! - Matt, Fuel Fixer

“Great service”

Helpful Report

Hello Mansell, Thank you for the 5* review! Great to hear that the service was good for you! Glad we could help! - Matt, Fuel Fixer

“Absolutely amazing service. I was back in the road in under 2 hours.”

Helpful Report

Hi Peter, Thanks for the 5* review! Glad we could get you back on the road quickly. - Lauren, Fuel Fixer

“Excellent prompt service. The gentleman who completed the work explained everything he was doing and why. He was very pleasant and professional. I would definitely recommend.”

Helpful Report

Hi John, Thanks for the great review ! I'm glad our engineer could help. - Lauren, Fuel Fixer

“great service he was a great help”

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Hey Jason, Thanks for the 5 stars. Glad we could help. - Lauren, Fuel Fixer

“Good and quick service. Would really recommend to anyone”

Helpful Report

Hi Burlacu, Thanks for the 5 stars, Glad we could provide a quick and efficient service. - Lauren, Fuel Fixer

“Good communication with the agent prompt service with the mechanic”

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Glad our office team and technician could help! thanks for taking the time to leave a review. - Lauren, Fuel Fixer

“The lad who came to drain the tank I had no issues with but I think the service is way over priced and is feeding of the helpless, I was offered different prices when I declined the original offer which I think is disgusting you should offer the best price possible the first time not drop the price when it looks like you could be loosing the business. Thieves”

Helpful Report

Hi Dean, Thanks for taking the time to leave a review. I'm sorry to hear you feel that way... our prices are set competitively and generally come in cheaper than larger house hold names. I'm glad our engineer could help out. - Lauren, Fuel Fixer

“At 5:30pm on a Friday evening I very carefully added 60lts of petrol to the diesel tank of my Land Cruiser. As soon as I realised how clever I had been I contacted Fuel Fixer who told me they could get a technician out to me that evening. Now I live in the wilds of West Wales but true to their word he arrived at 8:30pm that evening and I was sorted in 45mins. Brilliant, excellent, fast and efficient service, which is more than you can say about me.”

Helpful Report

Hi Rod, Happy to hear we could provide a quick and efficient service even out in the welsh wild lands! Hundreds of people mis-fuel a day in the U.K your certainly not alone! Glad we could help. - Lauren, Fuel Fixer

“Excellent, prompt service by a very pleasant and helpful engineer.”

Helpful Report

Hi Peter, Thanks for leaving us 5 stars! Happy to hear our engineer could help out. - Lauren, Fuel Fixer

“Excellent customer service, from the phone to handing the keys back! Genuine advice and very quick. Would definitely recommend.”

Helpful Report

Hi Sophie, Thanks for taking the time to leave a review! Glad our office team and engineer could help out. - Lauren, Fuel Fixer

“Quick response, good service and friendly. Reasonable price for silly mistake Recommend this company”

Helpful Report

Hello James, Thanks for the 5 stars! Glad we could provide a quick and friendly service. - Lauren, Fuel Fixer

“Fuel fixer saved the day as the idiot I am putting petrol into a diesel van aha”

Helpful Report

Hi Hazir, thanks for taking the time to leave us a 5* review! Glad we could help. - Lauren, Fuel Fixer

“punctual efficient work pity booking agent failed to include vat in the fee”

Helpful Report

Hi Chris, Glad we carried out a good service! My sincerest apologies the VAT charge was not made clear. All feedback is extremely valuable and insures we can provide a better service going foreword. - Lauren, Fuel Fixer

“Really helpful from start to finish. Highly recommend, great customer service. Thankyou”

Helpful Report

Hey Maxine, thanks for the 5* review! glad we could help out. - Lauren, Fuel Fixer

“Very helpful and honest. Much more so than Volvo assist were who clearly thought they could make a few quid extra out of me. Fuel fixer were very good and although I hope I never make the same mistake again, I know where I’ll go if I do.”

Helpful Report

Hiya Chris, Glad we could help! If its any consolation we don't usually have repeat customers :) Thanks for the lovely review. - Lauren, Fuel Fixers

Fuel Fixer is rated 4.8 based on 3,733 reviews