Fuego Wood Fired Ovens Reviews

Name: Fuego Wood Fired Ovens
Rating: 4.88

4.9 Rating 225 Reviews

97 %

of reviewers recommend Fuego Wood Fired Ovens

4.9

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Fuego Wood Fired Ovens 5 star review on 15th August 2024

Victoria Hardy

Fuego Wood Fired Ovens 5 star review on 18th April 2024

Paul Flintan

Fuego Wood Fired Ovens 5 star review on 1st August 2023

Stuart Crabb

Fuego Wood Fired Ovens 5 star review on 27th July 2023

Douglas Gibson

Anonymous

Anonymous // 01/01/2019

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“We purchased a wood fired oven from Matt at Fuego ovens some 18 months ago and their customer service from start to finish has been exemplary! They delivered when they said they would , carried out their aftercare diligently and were an absolute delight to deal with. Matt could not have been more helpful! And what is more the oven is an absolute joy to use as well as a beautiful focal point in our garden. Rated 10 out of 5 ! Mark and Vanessa Roberts on a windy hill in North Yorkshire”

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Posted 2 years ago

“First, the bad news! There is a lot to buying a Fuego Wood fired oven. Apart from arranging for delivery and organising installation it's essential that the oven is cured properly (a two day process) and then used regularly (at least once every two weeks). It's like having a new pet! The good news is that Matt and Jake will guide you patiently and expertly every step of the way. Nothing is too much trouble and no question too silly! As others have said, the customer experience is first rate. It's hard to believe that other providers provide such brilliant pre and post sales service.”

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Posted 2 years ago

“From making my order through to post delivery aftercare, Matt and the team at Fuego have been superb. I have never received such great customer support. I am thrilled with my oven and will be recommending Fuego to friends and family. Thank you once more. James.”

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Posted 2 years ago

“Great products great service. Would highly recommend”

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Posted 2 years ago

“Excellent service and very quick delivery”

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Posted 2 years ago

“Fist time, very good”

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Posted 2 years ago

“A great company to work with. Nothing is too much hassle. The staff are fantastic and a real credit to the business. There were a few complications with my order and the way they handled the situation was professional and friendly. I can't speak highly enough about them. The instructions and guides are very well thought out and informative which enable you to make informed decisions and use your oven correctly.”

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Posted 2 years ago

“Best thing I've ever bought! Great oven that makes the most amazing pizza and has so many other uses. Fuego supplied cookware, accessories and even ingredients all impress 🔥🍕”

Fuego Wood Fired Ovens 5 star review on 23rd December 2021

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Posted 2 years ago

“Superb quality oven , everything went well from start to finish. I can’t wait to get started cooking in it !!!”

Fuego Wood Fired Ovens 5 star review on 22nd December 2021

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Posted 2 years ago

“Excellent website, really easy to navigate and make a purchase. The products themselves are of the highest quality, we have purchased a pizza oven and further accessories and are over the moon with our purchases! Thank you to Fuego!”

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Posted 2 years ago

“All arrived has it should on time and in good condition. Fuego Wood Fired Ovens provided great service and advice. A friend help me put it on its stand with a teleporter. Last Sunday we cured it for eight hours and then cooked a chicken, roast potatoes, roast parsnips and carrots, not bad for a start. Can't wait to use it again. Pics to follow.”

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Posted 2 years ago

“We have been delighted with the service we’ve received from Matt and the team, from the minute we phoned to make the initial enquiry and we knew nothing about wood fired stoves, to managing delivery and advising us on installation. We even got tips on lighting a good fire and cooking a pizza. Our first oven arrived damaged - no problem - sorted and replaced within days. A wood fired stove is a big investment but the team really seem to care about making the whole process as stress-free as possible. Customer service seems to be a thing of the past these days, but not at this company, nothing seemed too much trouble. By the way, I love the oven, and the pizzas are amazing! If you’re thinking about it….go for it, the whole thing was a pizza cake (sorry)!”

Fuego Wood Fired Ovens 5 star review on 6th December 2021

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Posted 2 years ago

“Just a quick note from a really satisfied customer. The team at Fuego Wood-Fired Ovens (Matt & Jake) are absolutely outstanding, they are professional, very passionate about the products they sell, helpful and caring. I recently took delivery of my new pizza oven, they guided me through the process right up to helpful advice on how to care for the oven. When the oven arrived they sent a gift of a bottle of Cava, which I thought was just brilliant. Thank you again guys! Andy”

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Posted 2 years ago

“Absolutely fantastic and 10/10 for customer service”

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Posted 2 years ago

“Great product,”

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Posted 2 years ago

“Received and had installed my black mosaic large oven today and what can i say, shes a beauty! cant wait to fire her up and cook way more than just pizza !”

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Posted 2 years ago

“After much research I chose a Fuego oven,. From day one my experience was nothing short of outstanding I was looked after by Jake and Matt they where always friendly and courteous and informative at all times a real credit to the Fuego team. My new oven is so much better quality than I was expecting it’s beautiful and will be well loved and bring many wonderful nights and memories with loved ones in the coming years. I would recommend Fuego ovens for quality and service.”

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Posted 3 years ago

“Before I even made a purchase the Fuego Team made sure I knew what I was getting into, they weren't just after a quick sale. They explained the process and care that's required for a Fuego oven and after giving me lots of information I was ready to order. Before the oven was delivered, Matt & Jake communicated once again to make sure everything fell into place. When the oven arrived I couldn't have been happier. After the curing and sealing on days one and two, we have cooked on it every day!! Not just out of this world pizza's, but potatoes in butter and garlic, fish, and this weekend steaks with friends. To say it's a centrepiece of our garden is an understatement. I would recommend a Fuego Oven to anybody, if like me you just have a simple terrace house or live in a mansion. Its Killer!!”

Fuego Wood Fired Ovens 5 star review on 18th November 2021

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Posted 3 years ago

“Service is impeccable. Great friendly customer interaction. Made to feel if I was unsure about how to use my oven that I could give them a call and ask advice.”

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Posted 3 years ago

“From start to finish Fuego wood fired ovens are simply the best! The customer service is another level from ordering to delivery it was a very special experience where you feel like a valued customer. I can’t wait to get this oven lit and get cooking. Special thanks to Mat for taking the personal time to talk me through every aspect of me new oven, from the instillation, the curing and then the cooking he talked me through everything not many company’s have such an amazing team dedicated to their customers. I can not recommend the team highly enough and I can’t wait to get the oven fired up!”

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Posted 3 years ago

Fuego Wood Fired Ovens is rated 4.9 based on 225 reviews