“It was a great experience, love the quality of their inventory, what you want and how you wanted, they have it. Fast service, very pleased and will come back for more”
“Frost NYC is a GREAT company I brought a Cuban bracelets then turned around and got the necklace. The necklace was to short so I called them and the exchanged the short one for the one that I want with no problem. Great customer service”
“the item i originally purchased was sold out so they contacted me with a similar pendant which was more expensive, but they didn't charge me extra. i actually like the replacement better. will do more business in the future!”
“I work in the customer service industry and I am amazed by the level of excellence they handled every single little problem I had I will not bye gold from anyone else just on there level of customer service they provided and I live in California. Great work really I'm very happy with my purchase.”
“I ordered a Franco bracelet. Great quality. But I thought I ordered 14k which I have a receipt for then I went and got an appraisal and they said it was 10k. I did call and clear things up. But I could of swore I ordered 14k. But guess not. Good quality. Sub par customer service.”
