From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th June 2024

Theresa Fabian-harris

From the Sky Registry - Name a Star Gifts 5 star review on 16th July 2023

Evelyn Wild

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great gift , and sentiment very pleased with the folder I purchased ,it’s lovely”

Helpful Report

Posted 1 year ago

Thank you so much for your positive review, Jean! We're so glad that you liked the folder you purchased as a name a star gift. We strive to provide excellent customer service and high-quality products, as we know how much the sentiment of naming a star for a person means to our customers. We're delighted that you were pleased with the gift!

Posted 1 year ago

“It's a good idea for a preasent,but I think you should also receive something in post just say what you have done with for the person with the starts name”

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Posted 1 year ago

“Great easy to use would recommend to anyone that asked”

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Posted 1 year ago

“The experience was so easy and everything went really smoothly for me. Thank you”

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Posted 1 year ago

“I havernt received my booklet yet?”

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Posted 1 year ago

“Excited to see my partners face when he gets this for his birthday in December. He will love it xx”

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Posted 1 year ago

“Your website was easy to navigate through giving you options all the way. Once the order was completed it was a fast delivery service with emails stating all the process. On delivery my product was well packed and looks amazing”

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Posted 1 year ago

“Good idea but needs better explaining for filling in certificate details”

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Posted 1 year ago

“Excellent service, really lovely gift. Easy to print off and ready to give as gift. Would highly recommend”

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Posted 1 year ago

“Ordered the certificate over three months and never even got it”

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Posted 1 year ago

Thank you for sharing your feedback. We truly value all comments, even when they shed light on areas where we can improve. I'm sorry to hear about the difficulty you've faced regarding the delivery of your certificate. Your star certificate was delivered via email on the same day the order is placed. I wish you had reached out to our customer service team sooner. We're always here to assist and ensure our customers have a positive experience. We would be more than willing to investigate the issue and make things right. We offer a variety of products and options, allowing our customers to tailor their star-naming experience according to their preferences. Once again, I apologise for the inconvenience you've encountered. Our customer service team is always here to help.

Posted 1 year ago

“Amazing experience and thoughtful gift to give”

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Posted 1 year ago

“Quality of certificate was poor for the overall price paid. Very flimsy. Took a long time to arrive. Was in a basic envelope so all got damaged as weather was wet”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, and we apologise for any inconvenience you've experienced with your star certificates. We are sorry to hear that the quality of the certificate did not meet your expectations. Our team takes great care in ensuring that our products are of the highest quality and we post plenty of pictures on our website or social media to feature all the design features. We want you to be completely satisfied with your purchase. If you could please send us a picture of the damaged certificates to orders@fromtheskyregistry.com, we will investigate the issue further and work to rectify it. We understand that timely delivery is crucial, and we regret any delays you experienced. Shipping times can vary depending on the destination, and we are constantly working with our shipping partners to improve delivery times. However, weather conditions can also play a role in transit, and we apologise for any damage caused by the wet weather and of course, we replace all the damaged certificates. Your feedback is valuable to us, and we will take it into consideration to enhance our shipping and packaging processes. Customer satisfaction is of utmost importance to us, and we are committed to resolving any concerns you may have. Our customer support team is here to assist you, and we will do our best to address these issues promptly. Once again, we apologise for any inconvenience you've faced, and we appreciate your understanding. Your feedback helps us improve, and we hope to have the opportunity to make it right. Thank you for choosing us for your star registration, and we look forward to providing you with a better experience in the future.

Posted 1 year ago

We've made multiple attempts to reach out to you to address the situation and provide a resolution, but unfortunately, we haven't received a response from you. Our aim is to ensure your satisfaction, and it's truly unfortunate that we haven't been able to connect and resolve this matter. We value your experience with us and strive to avoid any dissatisfaction among our customers.

Posted 1 year ago

“Fantastic unique present for my brother, he loved it.”

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Posted 1 year ago

“I am extremely happy with the framed product and presentation. Loved it. Had issues with external delivery company Evri, but this is nothing to do with the sky registry. Thankyou skyregistry”

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Posted 1 year ago

Thank you, Theresa, for your wonderful 5 star rating of From the Sky Registry's products! I am extremely grateful for your loyalty and support. Your satisfaction with the framed product and presentation is an immense delight and glory for us. We are sorry to hear that you had issues with the external delivery company Evri, but rest assured your replacement box is coming by Royal Mail. Thank you again for your support, and we look forward to serving you again soon!

Posted 1 year ago

“one of the beautful gifts i had made for someone close to me unfortunatly had a still born. the sky is bright with this Angel star thank you so much”

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Posted 1 year ago

“from the sky registry is a perfect way to get a gift for your partner. I got this for my boyfriend as an anniversary present and he loved it! It’s sentimental and meaningful. The service is incredible and i couldn’t recommend them enough.”

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Posted 1 year ago

“Unique gift for my daughter who loves everything space related, so to have her own named star in her birthday constellation was the perfect present. Opted for the Star Folder which did not disappoint - beautifully designed certificate and information cards.”

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Posted 1 year ago

“Fantastic really made my mums day so brilliant idea”

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Posted 1 year ago

“It was a lovely present for my daughter in honour of my newborn grandson but i wish it had displayed his full name on the certificate like i asked.Otherwise it was nice.”

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Posted 1 year ago

“I’m still waiting for my product I’ve paid wowcher for it and did not receive it it’s gone on long enough”

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Posted 1 year ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,707 reviews