From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.68

4.7 Rating 1,759 Reviews

92 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,759 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely certificate which I printed at home with all the details of the stat”

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Posted 2 years ago

Thank you so much for your lovely review.

Posted 2 years ago

“perfect gift”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very poor sit tried to charge me twice for my star and not any communication help either”

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Posted 2 years ago

hi Lucy, Thank you for taking the time to leave us a review. We are very disappointed to hear that we didn't leave up to your expectations. Let me address a couple of points from your review. You had a discount code and we helped you to use it when you contacted our customer service. We also followed up on your order to make sure that you managed to use it correctly. We are not sure what you mean by charging twice for a star, as we don't have any records of it in our system including attempts. We thoroughly investigated all the records associated with your order and I can share the results of our audit with you privately. We also sent you 3 emails regarding your order which contain all the information about your star registration. Those emails were successfully delivered and opened multiple times by you. In total, we had at least 10 contact touch points. We believe that "not any communication or help" is not a fair point to our team as Ana helped you and we kept a constant flow of communication on your order. We appreciate all the feedback as it helps us to become a better customer-centric company, we'd appreciate if you could let us know what we could do better to serve you as a customer.

Posted 2 years ago

“I bought one of these for my mum as we lost our dad on 5th April, to her he was her soul mate and I wanted to bring a smile to her face and that’s exactly what it did so thank you so so so much”

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Posted 2 years ago

We are happy that your mum and you liked the certificates. We've worked hard to give our customers the best service they deserve. We hope to hear from you again. Kind regards, From the Sky Registry Customer Team

Posted 2 years ago

“Beautiful product for grandsons christening. Easy to download. Many thanks.”

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Posted 2 years ago

Thanks a lot for your kind review! We hope to see you again.

Posted 2 years ago

“A quick and easy service and a lovely original gift idea”

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Posted 2 years ago

Thank you very much for your kind words. We greatly appreciate you taking time and leaving a review with us.

Posted 2 years ago

“Good service arrived quickly good tracking service would use again”

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Posted 2 years ago

It was a pleasure serving you. We appreciate your kind words.

Posted 2 years ago

“Very easy to use with an excellent response time. Delighted with this delightful gift.”

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Posted 2 years ago

It's so great to hear you enjoyed your experience with us!

Posted 2 years ago

“Really nice gift, I’ve bought these as Baptism gifts for three little Stars I know, they’ll be loved and very much appreciated. And won’t destroy the planet”

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Posted 2 years ago

We really appreciate you taking the time to share your feedback with us! We are grateful to customers like you!

Posted 2 years ago

“Excellent service and product.”

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Posted 2 years ago

Thank you for your wonderful review!

Posted 2 years ago

“My mam loved her gift and was over the moon With it”

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Posted 2 years ago

We are over the moon to read such a lovely review! Thank you!

Posted 2 years ago

“Great service, would def recommend”

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Posted 2 years ago

Thank you so much for leaving a review. We are grateful to customers like you!

Posted 2 years ago

“Great purchase, great service and would highly recommend! Amazing gift for anyone. Fast delivery.”

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Posted 2 years ago

We really appreciate you taking the time to share your feedback with us!

Posted 2 years ago

“Really lovely and novel gift, my daughter loved it. Navigating the website and ordering process was slightly confusing but worth the effort, very pleased with the end result.”

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Posted 2 years ago

We are so pleased that you liked the presents! We are looking forward to seeing you again

Posted 2 years ago

“It’s a very sentimental gift and the recipient loved it”

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Posted 2 years ago

Thank you very much for your kind words.

Posted 2 years ago

“Love my Box, it looks really nice and unique”

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Posted 2 years ago

Thanks for leaving us such a wonderful review. We like our boxes very much too!

Posted 2 years ago

“quick and easy great value”

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Posted 2 years ago

It was a pleasure serving you. We appreciate your kind words.

Posted 2 years ago

“Had originally ordered this through Wowcher but they were useless and no help at all when I had Emailed a number of times as order not delivered !! Sky registry were the opposite -very kind and helpful and fast and efficient service! My granddaughter and her husband were thrilled with this special present for their baby girl just 4 weeks old, and I am so pleased and happy to have an actual star named after my first Great Granddaughter!!! All done online.”

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Posted 2 years ago

Thanks for leaving us such a wonderful review.

Posted 2 years ago

“Not happy. Today's date is 15.04.2022 I bought this for my wife's birthday...21.04.22 I go on holiday on Sunday. Nothing through yet. Waste of my money.”

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Posted 2 years ago

hi Craig, Thanks for taking your time to leave us a review. That's a shame you haven't contacted our customer service, we could help you to get to locate your order within a couple of clicks. I've checked it and I can see that it was successfully delivered by email within 2h but probably you haven't seen it and that's why we have also resent it to you. Please get in touch with our customer service at orders@fromtheskyregistry.com if you have any trouble to see it.

Posted 2 years ago

“Such an unusual gift and so very unique”

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Posted 2 years ago

We are so glad you enjoyed the present!

Posted 2 years ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,759 reviews