From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th June 2024

Theresa Fabian-harris

From the Sky Registry - Name a Star Gifts 5 star review on 16th July 2023

Evelyn Wild

Anonymous

Anonymous // 01/01/2019

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English

“Lovely special gift for family that was grieving a loss.”

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Posted 1 year ago

“Lovely gift for someone. Very well presented and easy to do.”

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Posted 1 year ago

“It would have been nice to get a pack with the documents in rather than sending it by email beautiful gift though”

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Posted 1 year ago

Thank you for taking the time to share your thoughts and for providing valuable feedback regarding your recent experience with our star naming service. Your opinion matters, and we genuinely appreciate your input. Our aim is to create a memorable and seamless experience for our customers. Our customisable gifts allow each customer to build their own pack, ranging from a Star Folder to exquisite star coordinate necklaces or even heat-activated mugs. You can always add those gifts to your existing star registration. If you decide to explore this option or if there's anything else we can do to enhance your experience, please feel free to reach out. We are here to assist and ensure that your next experience with us exceeds your expectations. Thank you for choosing our service, and we hope to have the opportunity to make things right for you.

Posted 1 year ago

“Still awaiting for the order to arrive. Purchased two silver rings on 16/10/2023, did not received them yet-today is 17/11/2023. Not a single reply from Customer Service. Disappointed 😢 Dear Customer Service, can you please update!”

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Posted 1 year ago

“I was impressed by the quality of the gift.. and the factual information provided too . I would definitely buy again”

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Posted 1 year ago

“Still waiting for my order after a very long time!”

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Posted 1 year ago

Thank you for reaching out, and I truly appreciate your understanding in this situation. I'm sorry for any confusion, and I want to assure you that our customer service team is here to help. I'm delighted to hear that you chose our silver ring, and I want to emphasize that we are well within our promised delivery time of 15 working days for this item. Your satisfaction is our top priority, and we're working diligently to ensure your order is processed and delivered as swiftly as possible. If you have any more questions or if there's anything specific you'd like to know, please feel free to reach out. We're here to assist you in any way we can. Thank you for your trust and patience.

Posted 1 year ago

“Delivery of folder very quick, only downside can't change recipients e-mail as put com instead of co.uk”

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Posted 1 year ago

“I bought 2, 1for my daughter to remember her great aunt on the 10th anniversary of her death and also 1 for for her friend to remember Elliott who committed suicide”

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Posted 1 year ago

“Hi, I bought a Star Certifcate for a friend's daughter and we are all very pleased with it. Every night she looks into the Night Sky for her Star which is her Granny, Shining Brightly. Thank You”

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Posted 1 year ago

“Really disappointed to be honest. Wanted a star for my daughters friend who died months before her 18th birthday. Paid extra for a bright star. We've been given one near the south Pole which Will never be visible in the northern hemisphere. Was supposed to give my daughter some comfort. Too embarrassed to give her it now.”

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Posted 1 year ago

“A beautiful unique gift, and more affordable than you’d think.”

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Posted 1 year ago

“Excellent service & correspondence Very pleased”

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Posted 1 year ago

“the naming of the star and the added description were very easy and in my case very special. the process was as fast or slow as you wanted it to be. i hope never to have to name another star but if i do then this will be the place to do it. the printouts regarding the star itself were fascinating and easy to print and now sit proudly on my fireplace. all done online professionally.”

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Posted 1 year ago

“Fantastic present. official cert sent out very quickly.”

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Posted 1 year ago

“Have t received the Sky presentation box as yet but l purchased it because l thought it was a wonderful gift for my granddaughter so personal to her”

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Posted 1 year ago

Dear Jean, Thank you for getting in touch. We value your feedback and would like to clarify the details of your recent order. Our records show that your order comprised a digital product and a star coordinates ring, both of which have been successfully delivered. However, it appears there was no order for a Star Box, and consequently, it was not dispatched. You have the option to purchase a Star Box for your existing star registration, completing your celestial experience and providing your granddaughter with a truly unique and personalized gift. Furthermore, we kindly ask you to revise your review, as we aim to ensure it accurately reflects the services we provide and we have provided to you as described on our website. Should you have any concerns or questions, please feel free to reach out, and we'll be more than happy to assist. Thank you for choosing us for your special gift, and we truly appreciate your understanding.

Posted 11 months ago

“Ive purchased 2 stars and couldn’t be happier. The certificates are beautiful and so easy to do”

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Posted 1 year ago

“It was a great experience to my family and start a history of Family ☺️🌞 Many thanks 👍”

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Posted 1 year ago

“The service is very quick to get the star, however, the customer service is really poor. I have still not received my star pack after 3 weeks now and after a few emails, I still have not had any response. I have bought stars in the past and been delighted with the service, hence I returned to purchase another, but thoroughly disappointed this time hence why only 3 stars and not 5.”

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Posted 1 year ago

“Very good service. Easy to upgrade or make more of a personal choice. Informative emails advising of what would happen next & when the registry was updated & the paper pack sent out. Would definitely use again & recommend as a unique gift”

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Posted 1 year ago

“Absolutely perfect quick service easy downloaded certificates best friend and god daughter loved them”

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Posted 1 year ago

Thank you Katherine for your amazing 5 star rating of From the Sky Registry! We are so glad to hear that our quick service and easy to download certificates were absolutely perfect and your best friend and god daughter loved them. We really appreciate your kind words!

Posted 1 year ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,707 reviews