From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th June 2024

Theresa Fabian-harris

From the Sky Registry - Name a Star Gifts 5 star review on 16th July 2023

Evelyn Wild

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really difficult ordering via Wowcher. Confusing, eventually completed order. Chose gift pack and paid extra. Still waiting for delivery and explanation I why it hasn’t been delivered. This gift was ordered for a birthday present and unfortunately the Birthday has been and gone”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review of your experience with the From Sky Registry – Name a Star Gift. Thank you for reaching out to us. We apologise for any confusion or inconvenience you have experienced during the ordering process. Our customer service team has been actively communicating with you via email and providing updates regarding your order. We understand the importance of timely delivery, especially for a birthday present, and we apologise for any delays that may have occurred. Rest assured, our team is working diligently to ensure your order is processed and delivered as soon as possible. We value your feedback and appreciate your patience throughout this process. We are committed to resolving any issues and ensuring your satisfaction with our service. Thank you for your understanding.

Posted 1 year ago

“I purchased a box gift set but also keychain with star coordinates on it. The box set was delivered and we were very happy with this but no keyring. I have sent email which automatic email said would be answered in 24 hours no response after 10 days and my follow up message has not been answered either. Fathers day has now been and gone and my husband did not get his gift.”

Helpful Report

Posted 1 year ago

We sincerely apologise for the delay in our response and the inconvenience caused by the missing keychain in your order. We understand how important it is to receive the complete gift set, and we are sorry that we fell short of your expectations. Our customer service team has been actively working on resolving this issue and has reached out to you via email. We apologise if you have not received our previous responses, as it seems there might have been a miscommunication or technical issue. We are committed to resolving this matter for you as quickly as possible. Please check your email inbox, including the spam or junk folder, for any messages from our customer service team. Once again, we apologise for any frustration or disappointment caused by the missing keychain. We appreciate your patience and understanding, and we are committed to making things right for you. Thank you for bringing this matter to our attention.

Posted 1 year ago

“A perfect gift for a loved one. Absolutely loved by recipient. Thank you”

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Posted 1 year ago

“Amazing! Me and my partner recently lost our little girl at a day old and for Father’s Day I named a star after him and our baby so they will always be together! Amazing!”

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Posted 1 year ago

“Amazing gift 🎁 my friend was absolutely thrilled a great gift to recieve and very easy and quick to order highly recommended 👍”

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Posted 1 year ago

“Beautifully done. Looks amazing in a frame and such a thoughtful present to give to someone”

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Posted 1 year ago

“Buying a Star Gift is a unique and wonderful way of showing someone how much you love/care or appreciate someone.”

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Posted 1 year ago

“I ordered a star as an anniversary gift for my husband. I ordered the online option. Due to a technical fault my email bounced back? I have emailed and emailed and have only had two replies. There is no other way of contacting anyone other than email. Shocking customer service absolutely gutted I can’t get any of the documents. Our anniversary has come and gone, still no reply, I think it’s because they want me to buy the more expensive package rather than the electronic version as when I emailed the first time round they sent me a link to order documents.”

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Posted 1 year ago

“Fast service a lovely gift to give”

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Posted 1 year ago

“i ordered 4 stars back in february and i still have not received them. i’ve been in touch a number of time and still nobody has replied to me very disappointing as they were all for special birthdays!”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback. We apologise for any confusion or frustration you may have experienced. Upon reviewing your order history, we can confirm that your digital order was delivered back in February, just several hours after your order. Regarding the certificates for the stars you ordered, we want to assure you that they are available in your account on our website. You can access and download the certificates at your convenience. If you encounter any difficulties or have any specific questions about accessing the certificates, please let us know, and we will be more than happy to assist you promptly. We value your business and appreciate your understanding. We are committed to ensuring your satisfaction, and we apologise for any inconvenience caused. If you have any further concerns or require any additional assistance, please do not hesitate to reach out to us. We are here to help. Thank you for choosing us for your special birthday gifts, and we hope the recipients enjoy their personalised star certificates.

Posted 1 year ago

“I have purchased multiple times for friends that have lost loved ones recently They are such a beautiful tribute. Service is fast, always delivered within 24 hours via email. Highly recommend purchasing”

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Posted 1 year ago

“I named a star after my darling son who very sadly passed away suddenly in September 2021. Now he will be up in the skies with me as my daughter named a star after me a few years ago for my birthday. Istruggled a little completing my purchase as I’m not very good with technology, thankfully I had help. Thank you for this wonderful opportunity to keep my beautiful boy alive forever”

From the Sky Registry - Name a Star Gifts 5 star review on 1st May 2023

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Posted 1 year ago

“This is the 3rd star I have bought from you , exceptionally great quality”

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Posted 1 year ago

“This was an anniversary gift and to know that when we look at the stars, having our family name linked to a star is like our family is lit up in lights. A treasure and a guiding light wherever we go. Highly recommend.”

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Posted 1 year ago

“I purchased this for my friend's daughter for her upcoming birthday. Purchasing was an easy process however it's not yet her birthday so unsure what the the gift is like yet.”

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Posted 1 year ago

“Easy to name a star”

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Posted 1 year ago

“It's thee cutest sweetest gift you could get a loved one. It's all very good quality. Definitely worth every penny”

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Posted 1 year ago

“Named this star after my grandson who only lived for 2 days. Got it for his twin to put in his memory box for when he is older💙”

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Posted 1 year ago

“My gift has not arrived money has been taken from my account and sky@registry have not responded to my 4 emails. I have confirmed order email I have been asked twice to write a review”

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Posted 1 year ago

“Excellent site, so grateful to have the opportunity to get a star in the name of my Dad that recently passed. I bought the star and gave it to my Mum on Mother's Day. What a great present for me to give her as an eternal gift. Thank you Sky Registry”

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Posted 1 year ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,707 reviews