From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.69

4.7 Rating 1,708 Reviews

93 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 15th November 2024

Theresa Fabian-harris

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A lovely precious gift in remembrance. Beautiful packaged it's so lovely and the same that was chosen was just perfect.”

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Posted 2 years ago

So thanks for your kind words and we look forward to seeing you again. Kind regards, From the Sky Registry Customer Team

Posted 2 years ago

“I have always had the idea to name a star and after running out of ideas what to gift my Mum for her birthday, I decided on this. She was over the moon with her presentation box and is so chuffed to know that there's a star in the sky with her name on it! Re online ordering, payment, communication and delivery - 5 star experience!”

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Posted 2 years ago

All our staff is very happy to read such feedback. Thank you very much for your kind review!

Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Sky Registry are very easy to use, simple and well instructed. It's a perfect special gift to someone. I love that you can choose from a couple of options on the star you wish to name, so it makes it more personalised. I know I will be using Sky Registry again in the future.”

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Posted 2 years ago

Thanks for leaving us such a wonderful review. We are excited that you loved your experience with us! Hope to see again soon!

Posted 2 years ago

“I saw this and got it for my auntie My uncle recently passed away unexpectedly and got this for her and she absolutely loved it”

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Posted 2 years ago

We really appreciate you taking the time to share your feedback with us! We are grateful to customers like you!

Posted 2 years ago

“Beautiful keepsake for my partner”

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Posted 2 years ago

We really appreciate you taking the time to share your feedback with us!

Posted 2 years ago

“A lovely gift for a special birthday. My dad has always been interested in astronomy, he has bought a new telescope to look at his star.”

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Posted 2 years ago

Thank you so much for leaving a review.

Posted 2 years ago

“A perfect gift”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Order still processing from 17th May and no contact back from customer services”

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Posted 2 years ago

I'd like to apologise for this delay, for some reason, our system has trouble to deliver your email. The certificate was delivered and a free coupon for name a star product was offered.

Posted 2 years ago

“Good service”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“At this time of our great loss. Being able to name a star brings hope.when we look up to the sky our Beautiful baby granddaughter will be loved and remembered always. Thank you.”

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Posted 2 years ago

We really appreciate you taking the time to share your feedback with us!

Posted 2 years ago

“Lovely certificate which I printed at home with all the details of the stat”

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Posted 2 years ago

Thank you so much for your lovely review.

Posted 2 years ago

“perfect gift”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very poor sit tried to charge me twice for my star and not any communication help either”

Helpful Report

Posted 2 years ago

hi Lucy, Thank you for taking the time to leave us a review. We are very disappointed to hear that we didn't leave up to your expectations. Let me address a couple of points from your review. You had a discount code and we helped you to use it when you contacted our customer service. We also followed up on your order to make sure that you managed to use it correctly. We are not sure what you mean by charging twice for a star, as we don't have any records of it in our system including attempts. We thoroughly investigated all the records associated with your order and I can share the results of our audit with you privately. We also sent you 3 emails regarding your order which contain all the information about your star registration. Those emails were successfully delivered and opened multiple times by you. In total, we had at least 10 contact touch points. We believe that "not any communication or help" is not a fair point to our team as Ana helped you and we kept a constant flow of communication on your order. We appreciate all the feedback as it helps us to become a better customer-centric company, we'd appreciate if you could let us know what we could do better to serve you as a customer.

Posted 2 years ago

“I bought one of these for my mum as we lost our dad on 5th April, to her he was her soul mate and I wanted to bring a smile to her face and that’s exactly what it did so thank you so so so much”

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Posted 2 years ago

We are happy that your mum and you liked the certificates. We've worked hard to give our customers the best service they deserve. We hope to hear from you again. Kind regards, From the Sky Registry Customer Team

Posted 2 years ago

“Beautiful product for grandsons christening. Easy to download. Many thanks.”

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Posted 2 years ago

Thanks a lot for your kind review! We hope to see you again.

Posted 2 years ago

“A quick and easy service and a lovely original gift idea”

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Posted 2 years ago

Thank you very much for your kind words. We greatly appreciate you taking time and leaving a review with us.

Posted 2 years ago

“Good service arrived quickly good tracking service would use again”

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Posted 2 years ago

It was a pleasure serving you. We appreciate your kind words.

Posted 2 years ago

“Very easy to use with an excellent response time. Delighted with this delightful gift.”

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Posted 2 years ago

It's so great to hear you enjoyed your experience with us!

Posted 2 years ago

“Really nice gift, I’ve bought these as Baptism gifts for three little Stars I know, they’ll be loved and very much appreciated. And won’t destroy the planet”

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Posted 2 years ago

We really appreciate you taking the time to share your feedback with us! We are grateful to customers like you!

Posted 2 years ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,708 reviews