From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.68

4.7 Rating 1,768 Reviews

92 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“I have bought this for my grandson for Christmas who I know will love it and be looking to find it through his telescope as it is possible.”

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Posted 4 months ago

“This is such a nice idea which my girlfriend loved. The only thing which let's it down is that she can't see her star as it can be seen in the southern hemisphere. You only find this out once you receive your certificate but it would be a good idea to use your postcode/billing address to determine where you are... after all it's not as if the are scarce”

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Posted 4 months ago

“Super unique gift to give. Application are quite simple to complete, and the whole process from start to finish is done so quickly. Very satisfied customer.”

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Posted 4 months ago

“Not delivered so can't give a revised”

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Posted 4 months ago

Thank you for your feedback. We’ve reviewed your query and confirmed that the order was delivered on the 15th of November and opened by the recipient. This same information has also been communicated in our response to your customer service ticket. If you have any further concerns or need clarification, please don’t hesitate to reach out, and we’ll be happy to assist further.

Posted 4 months ago

“Very happy with my purchase, it will make a great Christmas present. Thank you :)”

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Posted 4 months ago

“Absolutely brilliant, great gift idea and the certs emailed are amazing would definitely use again thanks”

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Posted 4 months ago

“Ordered this gift for my husband for Christmas, I know he's going to love it ,well presented in its own file I love it .Thank you.”

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Posted 4 months ago

“I bought this as a gift for a friend’s newborn baby. I thought it would be an original gift idea. I had no idea it would arrive in email form and would have to print the certificate myself….. which is literally so difficult as it is not self explanatory. So I am stuck with a gift that I will not be able to give. Would I buy again = definitely not! Would I recommend to others = definitely not! Avoid at all cost.”

Helpful Report

Posted 4 months ago

Thank you for your feedback, and we’re truly sorry to hear about your disappointment. We understand how frustrating this situation must feel, especially when you wanted to give such a thoughtful and unique gift. We aim to make the process as clear as possible, and we apologise if this wasn’t the case for you. Our digital packages are designed for immediate delivery and not designed to be printed. That’s why we also offer beautifully crafted physical gift options, like our Star Folder or Star Box, which can be added to your existing registration for a more polished presentation. We’d love to help make this right for you. Please reach out to our support team, and we can guide you through the process or explore additional options to ensure your gift is perfect. Your feedback is invaluable in helping us improve, and we truly appreciate you taking the time to share your experience.

Posted 4 months ago

“I purchased 4 of the Name a Star gifts..Ordereing was very straightforward..Orders were processed very quickly..Overall excellent service 5 * all the way”

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Posted 4 months ago

“Super easy to buy and lovely paperwork sent fast. Thank you”

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Posted 4 months ago

“Lovely better than expected”

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Posted 4 months ago

“Beautiful gift for my husband for christmas :) very quick and easy to do! Thankyou i am sure he will love it!”

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Posted 4 months ago

“I have purchased the name a star gift for my grandson I was extremely pleased and are very sure he will be too.”

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Posted 4 months ago

“Absolutely fantastic”

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Posted 4 months ago

“Website easy to use and my friend who I purchased the star for was absolutely delighted”

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Posted 4 months ago

“What a truly exceptional gift for my beloved wife. Everytime she looks to the heavens she will be reminded of our time together ❤️”

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Posted 4 months ago

“Absolutely awful that they don’t send a paper copy for the price! Seems like a good deal but actually abit of a scam. Was going to purchase for nieces and nephews but won’t bother. Tried to email and got blanked”

Helpful Report

Posted 4 months ago

Thank you for your feedback. At From the Sky Registry, we take pride in offering flexible packages, allowing our customers to create unique, personalised gifts. While you initially opted for a digital version, we understand the appeal of a physical copy, which can always be added to your existing star registration. After reviewing our customer service records, we were unable to locate any emails sent from this address. For assistance with your order or any inquiries, please reach out to our only dedicated support team at orders@fromtheskyregistry.com. Your input is valuable to us, and we would like to resolve any concerns you may have. Please don’t hesitate to get in touch we’re here to help!

Posted 4 months ago

“Excellent service and excellent quality”

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Posted 4 months ago

“Absolutely delighted with this. Easy to print off and then found the perfect frame for it. As a Christmas, or birthday gift its very suitable.”

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Posted 4 months ago

“The service from start to finish has been 1st class, thank you.”

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Posted 4 months ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,768 reviews