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FFD Commercial Refrigeration Reviews

4.7 Rating 1,541 Reviews
97 %
of reviewers recommend FFD Commercial Refrigeration
4.7
Based on 1,541 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read FFD Commercial Refrigeration Reviews
Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024
Alex Manweiler
FFD Commercial Refrigeration 5 star review on 20th June 2024
Anonymous
FFD Commercial Refrigeration 5 star review on 14th June 2024
Espresso Parkway - Coffee Shop
FFD Commercial Refrigeration 5 star review on 20th December 2023
Carl Massa
FFD Commercial Refrigeration 5 star review on 4th July 2023
The Corner Shop
FFD Commercial Refrigeration 5 star review on 14th June 2023
Anonymous
FFD Commercial Refrigeration 5 star review on 18th March 2023
St.Anne's Community Centre
15
Anonymous
Anonymous  // 01/01/2019
OVER NOISY HAPPENED BY YOUR PROVIDED BOTTLE COOLER.
Helpful Report
Posted 6 years ago
The delivery guys bent over backwards to deliver the product on time, despite very difficult conditions. They didn't complain once and were very professional.
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Posted 6 years ago
Steve, who dealt with our order, was helpful and efficient
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Posted 6 years ago
For starters, you are sending out a survey on 'how did we do?' before the goods have even arrived.... You are also unable to give me an exact delivery date, just a 'week commencing' date, with a phone call an hour before a large appliance arrives - looks like I will need to hire a helper all week and have them wait around until the fridge arrives. In this day and age, e-commerce is super advanced and sophisticated, and unfortunately it's unacceptable to not have a delivery time slot, let alone a delivery date.
Helpful Report
Posted 6 years ago
Thank you for your review. Due to your order being currently out of stock the transport team at the manufacturers are unable to advise on the delivery date at the present time. As per the conversation with our sales team when the order was placed, the delivery company will call you directly to book in the exact delivery date. This will avoid the need for you to have help on site unnecessarily. All deliveries on the given date are between 8-6 pm. The delivery drivers are requested to call you when they are on route, although this is not guaranteed. On the delivery day we can get you an ETA should you request this. If you require any further information please do not hesitate to call our customer service team on 01455 894410 / 01455 894414.
Posted 6 years ago
Very friendly and helpful customer service
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Posted 6 years ago
Quick and helpful
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Posted 6 years ago
Fast Delivery, Good quality. Ideal for the Village Hall
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Posted 6 years ago
As always, quick reply to phone, competitive prices and quick delivery. Thank you.
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Posted 6 years ago
It was very good customer service,fast and reliable delivery,reasonable price,I can highly recommended,, Thanks Fridge Freezer Direct
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Posted 6 years ago
The fridge freezer is fine. Our only problem is that the lock only comes with 2 keys, of which our local locksmith does not stock the blanks. As access to the fridge, which needs to be locked overnight, is required by our volunteers it would be helpful if it had come with more copies. When we enquired about extra keys, we were told that a replacement lock was available, but that it too would only have two keys.the fridge is used by
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Posted 6 years ago
Excellent service Great advise Delivery Perfect
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Posted 6 years ago
I am delighted with the fridge but was very confused over delivery arrangements and what it was telling me on Fridge Freezer Direct web site (my account). However, I have received the item and its now in place.
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Posted 6 years ago
Very helpful when ordering. delivery on time and as promised
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Posted 6 years ago
Member of staff helping with my numerous questions was extremely helpful. Delivery was on time and as expected, with a very helpful driver. Overall very pleased with both the service and the product.
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Posted 6 years ago
Staff were extremely helpful, service was good.
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Posted 6 years ago
very friendly staff good price good range of products and delivers on time
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Posted 6 years ago
Great service as usual. Have bought equipment from FFD many times and have had great service every time.
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Posted 6 years ago
The driver could not be more helpful
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Posted 6 years ago
Ordering process easy. Sales rep discussed our needs and recommended a different cooler to the one we had originally inquired about, most helpful.
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Posted 6 years ago
Great to deal with, I called on several occasions to discuss the various options and products that were in my budget. I spoke to a couple of different staff members, who were always cheerful polite and very helpful. I'm very happy with the service I received and wouldn't hesitate to use them again.
Helpful Report
Posted 6 years ago
FFD Commercial Refrigeration is rated 4.7 based on 1,541 reviews