FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,585 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 10th April 2025

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FFD Commercial Refrigeration 5 star review on 2nd April 2025

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FFD Commercial Refrigeration 5 star review on 27th March 2025

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FFD Commercial Refrigeration 5 star review on 7th March 2025

Lorraine Wildes

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and service, thank you.”

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Posted 1 year ago

Thanks for your 5 star review. We're pleased we could help!

Posted 1 year ago

“Carol was very helpful ensuring delivery to our particular needs. Delivery was as requested and delivery guys were also very helpful, taking the unit in to it's intended location.”

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Posted 1 year ago

Thank you for your glowing 5 star review. Premium customer service is one of our key priorities for every customer and so we're delighted to hear that we achieved this. We'll be sure to pass on your kind words to Carol and if we can help with anything in the future we'd love to hear to from you.

Posted 1 year ago

“super fast next day delivery. and quality product”

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Posted 1 year ago

Thanks for your great review, we appreciate all feedback and love hearing from happy customers. We're delighted we could help!

Posted 1 year ago

“Super fast delivery!”

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Posted 1 year ago

We're pleased to hear you're happy with the service you received when dealing with FFD and we'd love to hear from you if there's anything we can help with in the future. Thank you for your great 5 star review!

Posted 1 year ago

“Speedy delivery. Great product.”

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Posted 1 year ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 1 year ago

“Ordered Friday afternoon arrived Tuesday communication A1”

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Posted 1 year ago

Thank you for taking the time to leave your review Michael. We always aim to make our customers experience as smooth as possible and so we're delighted to hear that you're happy with the service you received. We'd love to hear from you if we can help with anything in the future.

Posted 1 year ago

“Job has been done in very good value thanks”

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Posted 1 year ago

Thanks for your 5 star review Asjad, we're pleased we could help!

Posted 1 year ago

“Delivery man very helpful . Will Definitely use again for any commercial item.”

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Posted 1 year ago

Thanks for your review Gary! We pleased we could help and would love to hear from you in the future if you need any further commercial refrigeration.

Posted 1 year ago

“Excellent service and very quick delivery would recommend”

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Posted 1 year ago

Thanks for taking the time to leave a review, it's very much appreciated. We're delighted you're happy with the service you received when using FFD and we would love to hear from you in the future if we can help anything further.

Posted 1 year ago

“Did what it said on the tin.”

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Posted 1 year ago

We love to hear from happy customers! Thank you for your review and 5 stars.

Posted 1 year ago

“Great product and reasonably priced and very fast delivery”

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Posted 1 year ago

Thank you for your review and 5 stars Gareth. We're happy we could help!

Posted 1 year ago

“Well priced, great service, good delivery experience”

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Posted 1 year ago

Thanks for your review Graham. Our aim is to always to deliver a great service throughout every stage of a purchase, to every customer, and so we're delighted to hear we achieved this. We'd love to hear from you if we can hep with anything in the future.

Posted 1 year ago

“super fast delivery! great freezer, faultless thank you”

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Posted 1 year ago

We're happy we could help! Thank you for your great review and 5 stars. If we can help with anything in the future we'd love to hear from you.

Posted 1 year ago

“Easy service good choices excellent delivery team went above and beyond will definitely use them again”

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Posted 1 year ago

Thank you for your great review Kate. We're delighted we could help and would love to hear from you if you need anything in the future.

Posted 1 year ago

“I was impressed by FFD. They were polite and easy to deal with and when a problem arose it was dealt with quickly and efficiently. I will use them again”

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Posted 1 year ago

Thank you for your lovely review. We place a high priority on giving all of our customers a great service, when things run smoothly and if little hiccups arise, and so we're happy to hear we could deliver on this. We're delighted we could help with your purchase and hope to hear from you in the future if you need any further assistance.

Posted 1 year ago

“Very efficient company.”

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Posted 1 year ago

Thank you for your review. We're pleased we could help!

Posted 1 year ago

“Website was great for comparing options and placing the order. I got a ring back from a human the next day to confirm the order (I’d chose an option that wasn’t available so they flagged that and initiated a refund) and to let me know when to expect delivery. Delivery company subsequently contacted to confirm delivery date and on the day the driver gave me a ring in advance. He also helped me get into the property which he was not obligated to do, which was greatly appreciated! It was all transparent and quick. I will definitely buy from FFD again.”

FFD Commercial Refrigeration 5 star review on 20th December 2023

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave feedback on your experience with FFD. It allows us to continually improve our service. We're delighted to hear that you're happy with the service you received; comprehensive customer service is a key area that the team prides itself on. If you need anything in the future, please get in touch and we'd be happy to help.

Posted 1 year ago

“Very happy with the fridge”

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Posted 1 year ago

Thank you for your 5 star review. We're happy we could help!

Posted 1 year ago

“Great company to work with!”

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Posted 1 year ago

Thank you for your 5 stars, we really appreciate your feedback.

Posted 1 year ago

“Website was well laid out. Laura in sales was very helpful and pro-active with information to advise us of our request (saying delivery may be longer due to our location, etc.) We were called in advance of the delivery and the units arrived on time. They were installed efficiently. Bottom line, good service all round. very pleased.”

Helpful Report

Posted 1 year ago

Thanks for your great review, we appreciate all feedback from customers. We place a high premium on quality customer service and so we're delighted to hear that you're happy with your experience. We'll pass your kind words on to Laura and if you need anything in the future, we'd love to help.

Posted 1 year ago

FFD Commercial Refrigeration is rated 4.7 based on 1,585 reviews