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FFD Commercial Refrigeration Reviews

4.7 Rating 1,541 Reviews
97 %
of reviewers recommend FFD Commercial Refrigeration
4.7
Based on 1,541 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read FFD Commercial Refrigeration Reviews
Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024
Alex Manweiler
FFD Commercial Refrigeration 5 star review on 20th June 2024
Anonymous
FFD Commercial Refrigeration 5 star review on 14th June 2024
Espresso Parkway - Coffee Shop
FFD Commercial Refrigeration 5 star review on 20th December 2023
Carl Massa
FFD Commercial Refrigeration 5 star review on 4th July 2023
The Corner Shop
FFD Commercial Refrigeration 5 star review on 14th June 2023
Anonymous
FFD Commercial Refrigeration 5 star review on 18th March 2023
St.Anne's Community Centre
15
Anonymous
Anonymous  // 01/01/2019
fantastic service. **** was very helpfull in all questions i asked. All in all i came away extremley satisfied.i will definately use FFD again. Keep up the the good work
Helpful Report
Posted 10 years ago
Very good communication but found the invoice confusing. I had paid straight away yet the invoice to confirm the order stated Payment due on Order and the "Receipt" was another Invoice again stating Payment Due but the balance showing 0.00. Or is it just me? Excellent product and very helpful sales staff. Will buy again from this company.
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Posted 10 years ago
A first class company to deal with - highly efficient in all respects and to be commended
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Posted 10 years ago
The search was easy. I was able to speak to the supplier. The fridge arrived the next day as promised. Couldn't be better!
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Posted 10 years ago
Customer service was excellent. Very helpful.
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Posted 10 years ago
I was told my freezer would be delivered on either one of two days. However, the delivery man called on the first morning to give me a slot and subsequently kept me informed regarding the exact time. This was very helpful as the delivery was to the Village Hall rather than my home. Delivery was quick and efficient and the man was very polite at all times.
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Posted 10 years ago
The service you provided was excellent. I dealt with ***. The only thing that did not work to plan was the couriers contacting me before the drops. This was not as described. Fortunately it worked to my advantage. I would recommend you to others based on your helpful, friendly and professional customer service. Kind regards. ***
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Posted 10 years ago
I ordered a crepe maker - Krampouz- and the process was very straight forward, item was delivered promptly- although I did ask to be told when the delivery was going to be, i.e. date; so that I made sure to be in; well it didn't happened so I missed the first delivery attempt. None the less everything was an easy experience.
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Posted 10 years ago
An excellent range of products at competitive prices. On-time delivery and the goods were in a sturdy box with plenty of protective packing.It is the first time I have used this company and I will be ordering from them again. I have already recommended them to others.
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Posted 10 years ago
Very satisfied with the comunications and delivery. Thank You.
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Posted 10 years ago
Ordered a load of spray bottles which arrived in a split delivery but well inside the published schedule. Thank you.
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Posted 10 years ago
Very helpful once the original mistake had been identified
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Posted 10 years ago
Excellent customer service and extremely fast delivery as well
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Posted 10 years ago
The order procedure was easy and the follow up phone call was very reassuring, I will certainly be recommending FFD to friends and family,
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Posted 10 years ago
I could not have been happier with the experience of ordering with this company. They had the fairly unusual machine I needed in stock, the salesman on the phone was very friendly and helpful, and the delivery was within 24 hours of payment.
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Posted 10 years ago
Sales person was friendly, knowledgeable and very efficient. Packaging of goods within the box was ok, but could be improved to make sure items don't move so much during transit.
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Posted 10 years ago
Service was quick - I emailed customer services on receipt of acknowledgement of sale as to possible delivery day and the reply was prompt notifying me they had contacted manufacturer and confirmed delivery day - opted for standard delivery and item still arrived within 24 hours.
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Posted 10 years ago
Excellent service, goods arrived next day.
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Posted 10 years ago
Great service. Ordered on the Thursday, delivered on the Monday.
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Posted 10 years ago
Very nice delivery man, very helpfully pick up inside in my store room, is very good seicver.
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Posted 10 years ago
FFD Commercial Refrigeration is rated 4.7 based on 1,541 reviews