FFD Commercial Refrigeration have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Easy to order. Good price. Great communication from the sales team and delivery driver. Received fridge in good time into Central London. Took away and Recycled our broken fridge for £82. Recommended.
”
- 3i Plc
“
Great service from ordering to delivery. Great price too
”
- Anonymous
“
Simple ordering system. Best price I could find on the net. Great communication. Delivered on time and efficiently, again with great comms. Recommended.
”
- Anonymous
“
Excellent communication from purchase and updates on delivery, we were even told the size of truck delivering to make sure we could accommodate it. Item was just what we needed and great value.
”
- Anonymous
“
I purchased a Tefcold undercounter freezer from FFD and the service was excellent. Very quick dispatch and delivery and I cannot fault the communication and customer service - I would definitely recommend.
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- Lisa Davies
“
Fast and efficient delivery, the product is very satisfactory, I have no reservations.
”
- Wieslaw Paszuk
“
Before buying for this place double check because if u want to return or refund it they will refuse to take it back and also I'm still waiting from them to see why the wheels not locking
”
- Camberwell Grill Ltd
“
PAID FOR TIME SLOT BETWEEN 1 AND 3 PM - CAME AT 11.30 AM
update - have just queried this and have received a refund - impressed with their customer service
thanks for your help
”
- Willows Club
“
After thinking it all over following the phone call the same day I didn't feel I had been treated professionally so called back to cancel the order but their office had just closed, so sent an email instruction to cancel and refund request.
”
- Gail Renshaw
“
I purchased a Tefcold undercounter freezer from FFD and the service was excellent. Very quick dispatch and delivery and I cannot fault the communication and customer service - I would definitely recommend.
”
- Lisa Davies
“
Customer service was excellent. The delivery team were also very helpful.
”
- Anonymous
“
Good product and fast service
”
- Best Price Supermarket
