FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,541 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“Easy to speak to sorted out any little problems I had extremely fast made me a happy customer”

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Posted 7 years ago

“Easy to speak to sorted out any little problems I had extremely fast made me a happy customer”

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Posted 7 years ago

“Excellent product, great customer service, everyone involved in buying this product was very helpful, I would recommend to anyone.”

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Posted 7 years ago

“no problem with the fridge, unfortunately arrived a couple of days later than first promised but otherwise fine.”

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Posted 7 years ago

“Efficient order and delivery proccess”

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Posted 7 years ago

“Managed to get a fridge to us on Bank Holiday Saturday and saved our bacon!”

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Posted 7 years ago

“Excellent service. Friendly, helpful, accommodating. thank you!”

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Posted 7 years ago

“Everything was perfect except it arrived with a broken lock. The locks seem very flimsy and not of the same quality as the rest of the fridge unfortunately”

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Posted 7 years ago

Thank you for your review. Please accept our apologies that your unit had a fault on the lock. we arranged on Friday for a replacement lock to be sent to you once we had bee made aware of the problem. Do not hesitate to contact us direct should you need anything in the future. FFD Customer service 01455 894410 Claire

Posted 7 years ago

“Provided value-for-money in an easy transaction completed without incident.”

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Posted 7 years ago

“Easy to order. Quick confirmation. Prompt delivery. All round fantastic service.”

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Posted 7 years ago

“the cool cabinet was”

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Posted 7 years ago

“Excellent customer service!”

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Posted 7 years ago

“Failed to deliver either of my 2 orders on time, when I called to ask where my delivery was I was told I would get a call back with an update. This never happened! Very poor customer service on this occasion.”

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Posted 7 years ago

All our orders are direct from the manufactures and they deliver via their chosen delivery companies. All orders over £200.00 + VAT include Free Standard Delivery. Free Next Day Delivery is included on around half of our products, they show this with the Free Next Day Delivery logo. ALL Standard Deliveries have a lead time of 1 to 5 working days depending on the product selected. Our customer services will advise on an exact delivery date. The website does not state that a next day delivery service is available on the XW30 wine cooler. All deliveries on this unit are 2-3 days. With regards to the Empire unit they do deliver on a next day and I was given the information from them on the unit’s ETA. I can only apologise that the delivery company did not deliver to you on the day we were informed and, although we endeavour to get back to all inquiries; we are sorry that your call was not returned.

Posted 7 years ago

“Sales and Customer Service was brilliant. Was informed we would be contacted when they where to be delivered and rung again to confirm as we are a cricket club that does not open during the week. Arrived yesterday with no warning and luckily the groundsman was on the ground at the time. Very Disappointing.”

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Posted 7 years ago

Thank you for your review. Please accept our apologies that you were not informed of the delivery. The suppliers themselves should of booked this in as they delivery through their own company. we have passed on your disappointment and they have apologised and will endeavour to call all customers to advise on deliveries going forward.

Posted 7 years ago

“Thank you for a very prompt and clear business transaction”

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Posted 7 years ago

“Fridge broken after a week should have been replaced rather than having to wait several days for parts and service.”

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Posted 7 years ago

“Great service would definitely use them again nothing but praise delivery was first class and free”

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Posted 7 years ago

“Very helpful, friendly and knowledgeable sales and after sales representatives. I felt very confident in placing order.”

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Posted 7 years ago

“Courteous and Helpful phone team,no issues at all.Would recommend using this Company.”

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Posted 7 years ago

“It was just I wanted”

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Posted 7 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,541 reviews