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FFD Commercial Refrigeration Reviews

4.7 Rating 1,544 Reviews
97 %
of reviewers recommend FFD Commercial Refrigeration
4.7
Based on 1,544 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read FFD Commercial Refrigeration Reviews
Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024
Alex Manweiler
FFD Commercial Refrigeration 5 star review on 20th June 2024
Anonymous
FFD Commercial Refrigeration 5 star review on 14th June 2024
Espresso Parkway - Coffee Shop
FFD Commercial Refrigeration 5 star review on 20th December 2023
Carl Massa
FFD Commercial Refrigeration 5 star review on 4th July 2023
The Corner Shop
FFD Commercial Refrigeration 5 star review on 14th June 2023
Anonymous
FFD Commercial Refrigeration 5 star review on 18th March 2023
St.Anne's Community Centre
15
Anonymous
Anonymous  // 01/01/2019
Telephone service very informative. Delivery times on schedule. Both items working to a satisfactory standard. Overall, we would use Freezer Direct again should the need occur.
Helpful Report
Posted 7 years ago
Wasn't lucky with the customer service as I didn't get the support I expected, had issues with delivery and positioning, everytime I call they will keep spinning me around and asking me to get in touch with your own supplier, was a big let down for me as I got no help or soever, so I had to sort things out my self.
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Posted 7 years ago
Thank you for your review. I have had a look into your order that was placed by yourself online. The order was placed for a " next day delivery". All commercial deliveries are kerbside only to the closest threshold,This is an industry standard, unless you have paid for an additional service. Next day deliveries do not have additional services included. standard deliveries can have the additional service, but this chargeable. This was discussed with our online order team and was not required due to the extra cost and a 3-5 day delivery lead time
Posted 7 years ago
Very good quality very good service thanks
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Posted 7 years ago
Excellent service and helpful staff
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Posted 7 years ago
I was delivered on the day agreed in good condition
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Posted 7 years ago
Very good
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Posted 7 years ago
Easy process and quick delivery
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Posted 7 years ago
Brilliant service from Luke. Fridge had to travel to Guernsey so I now have to recoup the VAT which I'm sure will be straightforward.
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Posted 7 years ago
Really pleased with the advice I got from Stephen and even when I had it delivered and one of the shelves had a noticeable mark on it. Another two shelves were replaced. Love my new fridge.
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Posted 7 years ago
Good quality
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Posted 7 years ago
Dear Sir or Madam, We ordered the fridge on the 25th September and we have not had it delivered yet could you let me know when it will be delivered as the customer is not very pleased. Yours faithfully M Parkes
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Posted 7 years ago
Purchase process was quick and easy and the delivery team were brilliant pleasant and efficient
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Posted 7 years ago
Excellent. Good friendly service on the phone and delivered as promised. Also excellent prices
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Posted 7 years ago
Great service and competitive prices.
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Posted 7 years ago
The display unit arrived on time for our event, it works and it looks great
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Posted 7 years ago
Lovely cabinet also very impressed with the service I received from ordering the cabinet and receiving it , I would recommend this company
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Posted 7 years ago
Fridge looks good, but is very, very noisy compared to the one it replaced.
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Posted 7 years ago
Good price, good delivery. Fridge is a bit noisy. Guess I'm used to domestic fridges.
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Posted 7 years ago
Ordering was easy but I did not pick up on payment before delivery so slight delay resulted in delivery. Overal we are happy with the product and the service provided by Fridge freezer Direct
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Posted 7 years ago
Very helpful and knowledgeable staff. Thank you
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Posted 7 years ago
FFD Commercial Refrigeration is rated 4.7 based on 1,544 reviews